Corazón Cabo Resort & Spa

This resort is optimized for extraction, not restoration. Despite being marketed as a luxury experience, nearly every aspect of the stay feels designed to funnel guests toward spending more money rather than actually relaxing. The property is severely overcrowded. Pool and beach chairs must be reserved three to four days in advance, which makes spontaneous enjoyment impossible. During the day, these areas are packed with no breathing room. In the evening, when the resort finally becomes quiet and pleasant, guests are abruptly run off, including from the pool, which closes at 10:00 p.m. under strict enforcement. This is especially frustrating given that there are no lifeguards on duty during the day, making the nighttime safety rationale ring hollow. The clear goal appears to be driving guests toward the rooftop bar to drink and spend more money, not supporting calm, restorative use of shared spaces. Breakfast perfectly illustrates the problem. What should be a simple meal routinely turns into a two-and-a-half to three-hour ordeal. You wait to get in, wait to order, wait for food, and wait for the check, all for bland, mediocre food. While you are seated, you are essentially trapped, and vendors repeatedly approach your table trying to sell excursions, tours, or services. You cannot eat breakfast without sales pitches interrupting you. The dining room functions less like a restaurant and more like a captive marketplace. Staff availability mirrors this dynamic. During the day, help is minimal unless you are willing to purchase an excursion. Basic guest needs are often ignored, while sales efforts are prioritized. There is also no filtered drinking water available, which is unacceptable at this price point. The rooms smell like moldy, wet towels, sand is everywhere, and overall cleanliness and freshness are lacking. Combined with the crowds and constant upselling, the environment feels exhausting rather than luxurious. In short, this resort does not feel designed for rest, ease, or care. It feels engineered to maximize throughput and spending at the expense of guest comfort. I would not return and would not recommend it to anyone looking for a genuinely relaxing experience.

For a 4 star resort, you would expect the service at this place to be much better. Overall, the result is beautiful, but I will never come back again due to the poor service we received over our stay. From the moment we arrived, the staff was inflexible and not forthright. The staff also tends to over promise and under deliver. One day we decided to “rent” a bed down at their beach club. I say “rent” because when we arrived at our reservation, we then had to wait an hour to finally be sat. We signed up for the all-inclusive meal plan throughout our stay. On NYE, they completely closed all restaurants at the resort, so the only option for food was room service. It was difficult to even get in communication with room service and once we did, our food took over 2 hours to arrive. Also, the staff does not inform you if something is not included in the meal plan, and they just charge you without your knowledge. They are also very strict about what is included in the meal plan as beer is included but wine is not. Lastly, although it is listed that WIFI is free on their website, they informed us this is an additional charge when we arrived to the resort. I was highly disappointed with my stay here and I will not be be back.

We stayed here recently, and overall the service was okay, but definitely not as accommodating as we expected for the price. We paid extra for a room with a hot tub, but the first one leaked and the jets didn’t work. We were moved to another room where the tub water was literally boiling with no way to cool it down since there are only two buttons: one for the jets and one for the lights. Maintenance came several times, and while they were polite, it meant having workers in our room for hours during our vacation. Be aware that the balcony tubs fill with bugs daily. The rooftop pool offers an amazing view, but it was also full of bugs (that fly into your drinks and face), so we couldn’t use it. When we tried going to the beach club instead, we were told there were no lounge chairs left for the day. So, to be safe you have to go at 7 am to make a reservation. A lot of tourists come in from cruises to this location, and it’s definitely a lively, wild beach area which is fun and interesting for people-watching. The best part was swimming at the beach when lounge chairs or beds are available. The food and drinks were decent, and the beach itself was beautiful with warm, clear water when accessible. The views from the higher rooms are nice, we just wish the overall experience had matched the price and potential of the property. We were never offered an upgrade or any kind of compensation, even after the hot tub issue happened twice.

One word : AVOID unless it's free. We booked Corazon Cabo Resort & Spa through Costco Travel expecting a premium, relaxing experience. Unfortunately, the stay felt designed more around upselling and extracting money than genuine hospitality. At check-in, we were initially given a very poor roadside room with constant noise. When we raised concerns, staff repeatedly pushed an expensive “premium membership” instead of resolving the issue. Only after multiple escalations were we moved to another room, which was still very average for the premium price paid. This felt deceptive. We also noticed inconsistent treatment at check-in. Some guests appeared to receive better rooms and smoother service, while others—including us—were given worse initial experiences and more pressure to upgrade. This created an uncomfortable impression of potentially racist or biased treatment. The resort is extremely overcrowded. Pool and beach chairs must be reserved days in advance, making it hard to relax. Shared spaces feel packed and stressful rather than restorative. Food was another major issue. We have vegetarian dietary restrictions, yet the restaurant mostly offered meat options, even for included breakfast. Despite repeated requests, only very limited vegetarian choices were provided. Breakfast itself often took 2–3 hours and was constantly interrupted by sales pitches for tours and excursions. The advertised $100 spa credit was also misleading. It could only be applied to a very limited set of extremely high-priced services, which was not disclosed at booking. Rooms lacked freshness, with moldy smells, sand everywhere, and poor overall cleanliness. Combined with constant upselling and limited staff support unless you were spending more money, the experience felt exhausting rather than luxurious. Overall, this resort is optimized for extraction by giving a very basic experience thinking you will eventually give in and pay additional premium. We paid a premium price and did not receive a premium experience. I would not return and would not recommend this property to anyone looking for a genuinely relaxing vacation.

Very great experience at the Corazon resort! Very nice room with great views, layout and very clean. The location is perfect with the beach being right there and the downtown area just a short walk away. The beach club has excellent service! Benjamin at the beach club always makes sure you have what you need and is a very nice guy to talk to and be around! Would definitely recommend all around.

Family of 3 with 4 month old baby for 4 nights. Staff was great all around, very kind to baby. Had oceanfront room which is in not updated building, great view, room was a bit dated but still good. Oceanfront room also comes with a fair bit of noise from the beach parties, but usually not too bad after 10pm. Nothing crazy and to be expected on main beach in Cabo. The beach club staff was outstanding, worked incredibly hard and made the experience better than anticipated. Literally all of them were great but special thanks to Benjamin, Salvador, Artemio, Franco.

We booked through them but when we arrived we were told we had to move rooms mid vacation. Huge inconvenience and now the room they are going to move us too is not ready! We have been here 3 nights and can’t sleep. It is so loud. I don’t recommend this place. They also are very short staffed. 2 bartenders 2 servers for the entire pool area. This has been an awful experience for my family. We are now just trying to make the best of it. They gave us a 100$ room credit. We payed peak prices and that no where make up for this in the slightest.

We have been coming to Corazon for now over 3 years and continue to have a wonderful experience. We are now members and cant wait to continue coming and providing our families with wonderful places to stay for years and years to come. So much to say... FIRST - know this. They are salesy for their membership opportunities there. If you ARENT interested, just tell them that, they will eventually leave you alone - but they are also wonderful humans and have become great people to know every year for us there. Just have a good time - they understand. Staff: It doesnt get much better. We stay at Four Seasons resorts and high end resorts all over the world and yet we continue to come back to Corazon for their friendliness - its NOT the Four Seasons but its an absolutely stunning and WONDERFUL resort - we love our time there and have it for our family, friends and us to share for years... Pools: Upper pool is elite - the lower pool is less busy but never really been in. Rooftop is fun with the right crowd - fun times. Food: Aleta is honestly amazing food. If. you do the all inclusive "it is worth it" but its a LOT... but if you are paying for others - its highly worth it. All resort food and options have been above average and we love it all. Location is wonderful. We travel the world at least 8-10 weeks a year at hotels, resorts and places - dont listen to all the nonsense on here from people who dont know or barely travel - its a great experience. Things I dont care for: - Rooms with hot tubs, its not necessary, the hot tubs are pools are wonderful - ive been in both and the hot tubs just arent necessary - dont expect anything great from it - its a nice selling point but I think there are more issues than not. It is what it is. Things I love. Spicy Margaritas, staff, Aleta. Everything - we have gotten to know so many people and we talk with them and know them every year. An absolute wonderful experience every single year. We are there the end of May or first of June every year.

We appreciated the promotion from Chase Reserve. All of the staff that we encountered were very friendly. We probably would come back. I did takeoff one star because again it drives me crazy to be asked questions over and over again to be pitched for a membership or timeshare.

We loved our experience at Corazon so much that we became members of their program. The amenities are great the pools are perfect and some of the best restaurants are just walking distance away! The beach is a short distance maybe 5 minute walk from resort! Nothing bad to say other than I wish they offered mimosas as a part of their unlimited food and beverage offering!

Let's just say the rooftop 360 infinity pool is beyond spectacular! I can say going all inclusive was perfect for hubby and I. We had choices of where to hang out for fun and RxR. The beach is cabana style or lounge chairs. I have to say the staff are super attentive and helpful. I will definitely recommend staying here. I am impressed by their customer service,comfortable rooms bed and private jacuzzi on our balcony with great views from my 6th floor. I cannot wait to return! Please note Miguel-batman was great,so was Efrain. These guys gave us the hotel 411. We are thrilled to have stayed here and had a great night sleep. Please see my pictures for your review.

Food was mediocre and we had to wait every morning to get a seat for breakfast, even though there were open tables. Possibly due to staffing since the service was terribly slow across the board. There were more staff members willing to sell a time share than actually provide service. The resort has had better days, it was worn down and just not maintained well. ex. missing tiles in pool, wires hanging where lights or TV's were once hung. No fault of the resort but the beach was trash, 4 vendors to every tourist, and the surf was so rough you couldn't get in past your waist. In conclusion it's not worth it, there are much better places in Mexico or the Bahamas. Cabo has lost it's charm and the Corazon is a contributing factor.

Had the best time. Staff was super helpful. They watched our stuff while we went in the water and they were all so nice and attentive. Comfortable seating too. Great views

Nice relaxing time! The service, food, and drinks are great. I was here two years ago and when I returned this week my fabulous waitress Toto remembered and greeted me like if it was yesterday. She does an excellent job and makes you feel welcomed. I appreciate the hospitality and my time here.

This hotel is in the hub of Cabo near The Office and it has a rooftop bar called Baja Brewery. I was not impressed by the pool area and it's a pretty average hotel overall. I think it's more like a place to party and drink which is totally fine if that's your thing. It's nice enough and reasonably priced.

This is a terrible hotel. It's under construction and they pressure you to do a timeshare for the upgrade you booked. We have been sitting in the lobby for 3 hours trying to get a suitable room

We had an amazing experience and Corazon Cabo! The pictures speak for themselves! I could go on and on but the hotel was wonderful and so was the staff. We have a big family and they all loved it-

This was a first trip to Cabo. Went with a group of friends as a party of six. The location and property are amazing. The staff are exceptionally friendly and customer service oriented. What makes this a maybe are two things. First is the "all inclusive" that is not ALL inclusive. You will get special menus with reduced offerings throughout the resort. And you had to remind servers to provide you the special menus. This might be common practice. However, my only one other all inclusive experience is a Sandals resort in Jamaica and was truly all inclusive. All restaurants, all bars, all food. Even the bar in your room. Didn't have to tip or worry about anything. Yes, that was a bit more expensive but not by much. So you really have to think about it and do the math. It was $160 USD per person per day. The nice thing is that you can do it for just a few days, which is what we did. My opinion is that there are so many local places to go to, I wouldn't want to be a slave to the resort. The other thing we did not like is the constant barking and selling. On the beach. On the streets. At the marina. Everyone is trying to peddle souvenirs, boat trips, spa visits, etc. Even the hotel pushes pretty hard to get you to sit for a time share presentation. They call it a vacation club but it's still a time share. While everyone was fairly respectful, it's not the kinds of things I want to put up with during my vacation. Also to keep in mind, this is a family friendly place. Lots of kids and teens. I'm not anti family by any means. However, I do prefer the adults only all inclusive experience.

Hotel guest beware look at photos that's the begging of our nightmare experience bathroom in unit had fecal matter from previous guest all over the walls hot tub above our unit was pouring into our hotel room all over our luggage

Be cautious of VIP tours that may turn into high-pressure sales pitches, as we experienced three years ago. We were awarded a certificate for a three-night stay, but it has been impossible to redeem due to unavailable room categories. The only way to access the room is to attend another meeting, which is unreasonable. It's disappointing that they lure you in with a promise, only to hold you hostage and make it impossible to cash in the certificate. To avoid this, either book your next visit immediately or be prepared to waste time trying to redeem your certificate. We've been dealing with Julieta Legaspi, and despite the hotel's low capacity during the off-season, they claim to have no available rooms. It's likely that the three-night stay is a scam to get you to attend another meeting.

The facility definitely needs upgrades. It seems the storm that blew through here a few weeks ago had exposed a bunch of things they neglected to keep up. Another huge problem is we have been here less then 24hrs and have been offered the breakfast tours like 6 times . Who knows how they are being trained but they are wildin. Lastly anytime we leave the resort employees are harassing us trying to get us to stay and eat at use their facility. For employees that prolly don't het paid that well they really go hard for the MAN

When people tell you to avoid the scam artists at the airport they are correct. What they should also be warning you about is the scam artists at Corazon. We agreed to sit and chat with a rep to answer our questions as we are owners and they would give us $100 to use at the roof top pool. We showed up only to be told that the rep who helped us the day before was incorrect and we had to do a tour and a sales pitch for the credit. The concierge manager said there was nothing she could do. This is not how you treat owners at your resort! Do yourself a favor and stay at Sandos Finnestera, Breathless, anywhere but here.

Such a beautiful trip with life long memories with beautiful people. Beach, pool, sun, sand, water and amazing experiences! I can't wait to come back. Staff are amazing and the resort is perfection! Claro Que si! Plus I was spoiled! Xo Corazon!

If you are looking for a luxurious hotel in cabo DO NOT COME HERE! We booked into our room and it was not clean! Beds were not made, trash on the floor. Our Jacuzzi was cloudy and reeked of pee and had zero chlorine! It only heated to 96 degrees when it said 104! In the shower we found a disgusting pair of underwear that had an accident in it. The showers do not drain! double sided mirrors in bathroom (so people can watch you shower??). Additionally, My kids found the adult section on the tv! Theres no restrictions or effort at hiding the adult section! The rooftop deck staff should be fired! They cussed my husband out for wearing a speedo! Only enjoyable part was the room service. They are very kind. The food is pretty good. Decent variety. Besides that DO NOT COME HERE

Cabo Villas/ Corazón Cabo Resort & Spa owned by Noble House Hotels & Resorts has been our home away from home for over 10 years now. My son has grown up there. We've been making our annual trip to Cabo except the time we missed during the pandemic. We've raved about this hotel to all of our friends and online until now. I made our reservation for November 2023 last year in November. In March my husband was hospitalized with acute liver failure out of the blue. A horrible side effect to a medication. We are now going through the process of getting put on the organ transplant list. I emailed on May 21st to find out if there was anyway I could cancel and get a refund, or credit in the amount we paid to use once he has his transplant and could fly. I was told no that our options were to find someone else to go during our reservation, "deposit" our week to some 2nd hand travel service where I'd still have to pay more money to use, or reschedule for sometime in 2023. Seriously?!? My heart is broken because obviously our loyalty to this place is not reciprocated as not even needing to stay close by for an ORGAN TRANSPLANT is enough to warrant an exception to their no refund/credit policy. I always felt like the staff was like family but the lack of empathy/sympathy is not something i would expect from a place touting to be my "home away from home". Shame on you #noblehouse #CorazonCabo

Decided to book this amazing resort through Costco Travel and we were not disappointed! The views were definitely the main selling point for us and it was a great location that was close to a lot of nearby stores (walking distance). We also loved the customer service here! Yeah, there were definitely times when they tried to sell us things but it's expected. The workers were all very sweet and kind and we totally enjoined talking to them. Even better, it was family friendly and our little one enjoyed herself so much!

Hector had the worst Customer service at the rooftop bar. I would abstain from straining his assistance at the rooftop. All he cares about is people who are going to tip him and who are part of an event. He literally doesn't care about anyone else!

The crown jewel of this hotel are the service members. They work incredibly hard to ensure your stay is amazing. Room service is okay. This is a definite party hotel, so if youre wanting to relax, this isnt the place for you. Be prepared for a pretty intense time share pitch

We came with friends and did the time share presentation. We were "upgraded" to rooms with ocean views. 3/5 of the rooms had mold in the air ducts. They had maintenance come look and denied mold but we saw and took pictures. They also have multiple pools on site but the water is hot. The on site bars and restaurants took a long time to get drinks and food delivered. The only positive was the location.

The main pool need maintenance asap , mold algae's, the bottom of the pool pieces falling off , bathroom in my room smell like pee , not worth the money we spend on December the prices are ridiculous,for the quality.and don't sigh for the time share meeting, because if you don't agree to purchase everything they offered, will be take it away .. we had the ocean view room and in less them 15 min they said we have to move rooms traveling with teenagers it was not easy to change rooms with short notice.. I love Cabo but I won't be back to CORAZON, my next time will be LA HACIENDA, across, is much quiet and clean and the stuff very nice.

Beware of charges being added to your room that are not yours. Also when booking, I booked for 4 with a quoted price that included breakfast. Then they decided to add $1,200 more for my kids since they were over the age of 12 which I explained to them at the time of booking. They agreed to refund me the $1,200 from our stay in March. We still have not received the credit on our card. I wouldn't recommend this hotel as a result of their lack of attention to resolve any issue in a timely manner. The location is great, roof top bar is nice, but very windy most nights. Pool service is where other peoples drinks get added to your bill. They also push the VIP tours pretty hard.

We agreed to attend the membership presentation- and we got to the end and decided against it , once seeing the breakdown. When we told the representative , that it wasn't going to work out for us... he got upset and accused us of "taking advantage" of the benefits offered to attend. He called us scammers and told us that "this is what you all do" every time we come to Cabo then proceeded to storm off. However this was my first time ever attending this presentation! I did not appreciate the tantrum after declining. We weighed out options and decided not to. This is only confirmation to us to not ever invest with a membership there. First impressions are lasting & this one forever soured this place.

We stopped by Corazon because we wanted to grab drinks at Rooftop 360 but it was extremely windy and chilly that night so we headed back down to the lobby and ordered food from the bar. Even though they were about to close, they let us get some food and drinks and patiently waited till we were done. We got mojitos and tacos, which were decent. I didn't stay at the hotel itself so I can't speak on that but the food was decent!

My family and I had the WORST experience ever here. The last time we came we did the membership presentation and received 3 free nights. Well trying to get those booked was a nightmare but we got them but they made us do the presentation again. During the presentation the salesman got upset when we wouldn't buy and he cut the meeting short. He used completely unprofessional tactics and had a terrible attitude. He ended the meeting and took us back down to the office and they called Sean Freeman to Director of sales who proceeded to tell me that since we cut the meeting short we would be charged for the stay. I told him I wouldn't pay and then he THREATENED me by reminding me that I was in a foreign county and to be careful. I'm a Mexican citizen so his threat meant nothing to me. All of this because they claimed that we cut the high pressure sales meeting early when it was his guy who ended it. Please avoid this place like the plague. They try to force you to become members and threaten you when you decline. This is the most unprofessional staff I have ever dealt with. We ended up leaving after 1 night because we were threatened and had to pay for lodging on very short notice. Needless to say my family and friends will never stay here again. I'll make it my life's mission to let everyone know how disgusting the staff is here to customers. Please check out the other negative reviews here.

I so wanted to give this resort 5 stars, but like other reviewers- the hotel will continually bombard you with buying a timeshare/room etc. Other than that, the views, location and ambiance is top notch. Great local places to eat outside of the resort, you're right on the beach and a short 3 min Uber to nightlife. I went here with a group of girlfriends to celebrate my birthday. We got the 2 bedroom suite that had its own jacuzzi on deck! The vultures didn't scare me enough not to come back.

We had an awesome time! This resort is the perfect location and strives for excellent customer service. When we go back to Cabo we plan to stay here again. All 6 of us had an incredible stay here, from the youngest (5) to the oldest (grandparents ).

This was our first time back since upgrading to the new Corazon tower. We got 2 units with a lockout door, with each unit having a king bed and jacuzzi on the balcony. The views were fantastic from our unit (as well as the Rooftop 360). We did take the member's update, which is a tactic to try and upsell you. We refused to change our contract as we already own 4 weeks per year. The good feature is you don't have to pay maintenance fees if you don't use it. The bad thing is you just lose usage that year. We like having a kitchen so be aware that there are not many units in the new tower with kitchens. You have to book a suite or penthouse to get a kitchen. All the other units only have a mini-kitchen which isn't even that with a small refrigerator and K-cup coffee maker which you have to pay for the coffee pods! No microwave or hot plate or dishes. So, these new units are more like a hotel than a furnished condo. We actually like the older building in front as they all have a full kitchen. Be aware the resort charges a daily $3 fee for services, $3 for WIFI, and $1 for the Children's Fund. How cheap is that? A first class resort has to charge for WIFI, services and children's fund? They charge so much for the rooms that they should just include these and not hassle you at checkout with these added fees. We discovered there is now a full sized grocery store in the Puerto Paraiso Mall which is just 2 blocks away. Now you don't have to shop in the overpriced store at Corazon Cabo, go to Costco or Walmart. Great! The reservation system for the lounge chairs needs to be updated by management. They said you can reserve that day and 1 day in advance. However, we saw many lounge chairs not being used but had a towel draped over it to save. What a waste of valuable resource!! It seems you have to tip the person at the reservation desk if you want a lounge chair. I recommend just going to a nearby resort and if you buy a drink can use their lounge chair. You can also walk towards the marina and the entire long stretch of beach is public property for anyone to use.

Absolutely the worst check in experience ever! EVER! Complete S show. Lies lies lies. Arrive at 10 AM and all inclusive is $720 for the day for 4 people it doesn't start until 4???? Never again! And no wine on all inclusive??

THE FACILITIES This place has great location awesome looking has Baja brewing and great roof top pool and bars which anyone btw can use) prices are outrageously stupid. Must spend 50 bucks to use. Staff really nice Rooms are really nice staff helpful. However, front desk staff are useless. THE UGLIES The timeshare scam staff gringos. Was cussed at f bombs dropped at me twice during the high pressure bs scamshare presentatiion. When I found out I was lied into a timeshare presentation. ( was straight up told oh no meet us in morning for breakfast and will show you all the resort has to offer this is not a timeshare presentation) they then said "Oh but it's not a timeshare,". Correct instead fork over 30 grand and pay 265 a night to use the room for 20 years. STAFF IS SHADY AS F the older female was straight up a scum bag used car salesperson. Who got verbally abusive when I told her look at the beginning of your sales pitch I said I'm NOT I terested your staff lied. Then proceeded to quote "take the chalange" to show me I was wrong. I set dead faded while they crunched numbers on a piece of paper while bells and clapping with champagne bottles were popping in background. When I said it's now been 90 minutes I'm done. She said why the f did you waste my time I said you m sorry I do t care about your time your wasting my vacation with lies. She stormed off yelling back "don't disrespect me in my house" are we ghetto trash now? This place can eat a can of d!ck$!!! Sadly doubt anyone will read this before being scammed into buying anything hopefully you dodge a bullet and this helped somebody down the road. If you did buy you can get out of contract within 72hours so don't wait. Look online owner groups on FB looking to sue as are unable to get into place to book rooms even when tons of rooms available online, are told of those are owners renting their weeks ALL LIES. Oh and the Beds super uncomfortable hard. No drawers needed to live out of suitcases in the room as closet had room for one on a rack. Drinks were 20 dollars a piece with almost no alcohol in them. Taking a hard pass sadly older owners that have units here enjoy the place but newer building with new owners get screwed with new scamshare.

Day 1: these beds are horrible! I am still here for 6 more days. The room smells moldy too! Upon checking in the bell man and front desk are very respectful. They have the timeshare speech planned out. They will tell you your room isn't ready , take you to a balcony and book you next day for the timeshare tour;which is annoying bc have you read the bad reviews? Also I hear the days you want are never available. Anyway going down to the beach today, hoping service is good.We used to come here when It was Cabo Villas and Medrano beach everything used to be much easier ; the service was better, no need to reserve cabanas at the beach and drinks weren't $18 each. They used to have an all inclusive option as well. Now with a remodel they are trying to be high end but it's not working out. Things are so complicated here. Lastly, the fridge was not working when we called to ask bout it he said " The fridge isn't meant to be cold; only make room temperature" lmfao . Ok Sir! It's not rocket science but I know a fridge is to make drinks cold! I'll be updating this review once my time is over: either removing or adding a star:::: Update ! ok I'm leaving the stars at 2, I'm now back home, my back is in bad condition: they said they added foam to the bed(yes they came in and added something) but it was so hard still. The sofa was the same I tried sleeping in it, no bueno! Anyway, upon checkout I saw a room charge I didn't recognize TIP! if you ask for details they can pull up the physical receipt, compare your signature! We found it was someone else's signature to our room from rooftop bar which we never went to!!!! Also there is no AC in the lobby. Best part of this hotel is the taxi guys who are on point and the lobby singer, oh and Edgar at the pool bar. I don't see myself booking here again. For the thousands I spent I excepted better quality. FYI: drinks like a gin & tonic are $18 usd, a michelada is $9 and there's a random daily federal tax upon check out of $2.11 for the "Ambiance" ; /

Upon checking in it would have been helpful to know all of the rules about beach and pool seating. Everyone on the staff that we encountered were nice and friendly. Especially, Erick and Jocelyn at the Rooftop 360 bar. It would have been nice for the guys at the front entrance to to say welcome back as we came back to the resort or have a great day as we exited. The website advertised that the Corazon tower was a brand new tower at this resort. I guess everyone has their own definition of brand new. It was newer, but definitely not brand new. We stayed at the Land's End Suite with an ocean view. When we walked in, the room had a funny smell. Also, the view was not as pretty as we expected because there were ugly buildings right below us. Even though we had a view of the ocean (which was beautiful), we had to get passed the view of the other stuff. Oh and the noise from the beach parties could be heard all night so much so that it was difficult to sleep. The food that we ate at Aleta was very subpar. We ate there our first night in town and did not feel compelled to eat anything else on the resort. The few restaurant selections was quite disappointing. We love the beach and that is the main reason for coming to Cabo. It was very annoying to first find out that you must have a reservation to even sit in the chairs by the beach. No one notified us of this until we had walked down all of the stairs, get to the beach and find out that we were not able to sit there even though there were many chairs available. We then proceeded back up all of the to at least sit by the pool, but could not because all of those chairs were occupied. Now that we know the rules of the beach chairs, we made a reservation for the next day. We get down there and get settled only to have vendors repeatedly asking us to buy merchandise or to get a massage or braids. It was not the relaxing beach trip that we were expecting. They have a great marketing team and the website speaks differently than the reality of the property. I feel like we were deceived. We will not be coming back.

i'm honestly blown away by the bad reviews of this place. We stayed here for 4 nights and a different resort for 4 nights. We were supposed to arrive on a tuesday, but after a 24 hour flight delay (thanks United), we missed our entire first night. Corazón Los Cabo pushed our reservation a day to accommodate United's flight delay without a second thought. Our room was amazing (infinity room w/ hot tub). Food was average but views were impressive. Staff did mention sales stuff/ timeshare ONE TIME, and after declining they never mentioned again. We would absolutely stay here again.

I am a vacation club member and we pay a lot each year. We got there and they gave us the shittiest two rooms by the elevator in the " new building". The cheap holiday inns and Fairfield's are better rooms. We complained and they did nothing. The woman at the front desk basically said we are stuck for the week. In addition, the maid never came to clean our room or just give us some fresh towels, we had to hunt her down every day. One day she put a roll of toilet paper in our bathroom that looked like it fell in someone's dirty toilet and had dried. I took a picture below. The floors were dirty. Gross! There was no kitchenette like last time we stayed there, we thought there was after talking to the person we booked with three time, so when we got there we bought $480 USD of food and had nowhere to store it. We fed it to the stray cats off the side of the road. The place is way over priced. They floor above leaked into our bathroom ruined some of my stuff and they still did nothing. It was gross. Very bad experience! There are so many other beautiful places to stay in Cabo! Avoid at all costs! Also there are no dressers to put your clothes in. We had to live out of our suitcase for 7 days. There is no privacy to the bathrooms no door or anything. The maintenance man came to fix the leak and I had to get out of the shower. I had to use the small love seat to hold my suitcase because there was no where to put all our stuff. But then we had no where to sit. Disgrace. Over the years I have paid over $30K plus dropped a good $4-5K this trip. I would like my money back! Not worth it, and I have been many place around the world.

The location of the resort right in the heart of Medano Beach and our room could not be beat. We stayed in a king ocean view with hot tub and hands down it might have been the best in the resort (#8823). It was a huge wrap around balcony and unparalleled views of the bay. It is however not for the faint of heart as you can hear all of the music from the Baja Brewery, RoofTop 360 as well as the various beach clubs but that just adds to the atmosphere. If you are wanting a quiet getaway Corazon Cabo is not what you are looking for at this time. The friendliness of the staff upon check in, etc was great. Eliseo checked us in and then Jazzie gave us a tour. They did try to get us to sign up for a presentation for their VIP (not time share program) but we ultimately did not attend that presentation. Our stay was part of the Flavors of Cabo package which provided $300 daily food and beverage credits for the resort but come to find out despite us asking several times in advance that it does not include Baja Brewery. The Flavors of Cabo package is fine for drinks and reserving loungers at the Rooftop 360 pool but it was disappointing as when it comes down to it the Corazon Grill, RoofTop 360, room service and Aleta all share the same kitchen and menu. Aleta is fine for breakfast but go off site for any other meals. Better service and prices. The package resort credits will not be applied towards food and beverage taxes and fees nor tip. So if you do this package be aware that you will want to tip in cash and not charge it to the room. As for pools, the RoofTop 360 pool is really the only pool that has unimpeded sunshine. The others are in the shade of the buidings for large portions of the day and you do have to get up at sunrise to snag a chair. Hence it is worth reserving a Beach Club day bed or RoofTop lounger. Heads up, the RoofTop loungers are quite close to one another so you will need to make friends with the people around you for sure or just know that you won't have much privacy. A definite highlight is the friendly service and great drinks found at the Corazon Beach Club Bar area and Draque Mojito Bar. We spent plenty of time hanging out with Edgard at the Mojito bar as he provided excellent customer service.

I have not stayed here however I was convinced to buy a timeshare here. They call it a club but its nothing of the sort you pay for the timeshare( i made the mistake of paying upfront) and on top of that. 1.You pay for the room when you want to use it 2. Or let them rent it out for you they take 38 percent. I booked two weeks in high season and they could not rent it out for me(I'm sure they didn't even try) 3. If you cant use weekends you reserved you have to deposit the week into a company called interval and you guessed it, you have to pay again to use it in the future. 4. Interval also charges a yearly fee. Its a beautiful hotel next to the water but stay away from any sales.

We arrive to the Resort around 10:00 am. Front desk customer service was horrible. It turned into a nightmare. We then got our room four hours later. Went to our room and that brought a smile to our face. Stunningly the view was amazing. We decided to go out to the pool and hang out. We went down and sat down asked for some towels and the young she/he said they ran out and didn't want to go get some. So we were ignored. Never got our towels. So we decided to go to the beach. Bar tender came and asked if we wanted anything to drink we said yes. Came back with the drinks and we asked if he could bring us a towel and he said we ran out. We left it alone. We see an Asian couple came and sit in front of us and an different bar tender brings the towels and took the order. We confronted the waitress and he said the Asian couple brought their own towels. We asked them and said no they bring them out to you. We felt discriminated by our own race. I would never return to Corazon de Cabo. I will stay at ME resort a lot nicer and they treat you with RESPECT.

After being given a tour of the property in March 2024, I decided to purchase a one-bedroom timeshare. Unfortunately, my experience has been disappointing due to inaccurate information provided by the staff and accommodations that do not match the advertised ROOM standards. The rooms were outdated, old amenities and is NOT what they showed me. So Dissapiinted. Co.85145

I arrived at the resort after a warm welcome from Nora and had an open mind about taking a tour, mainly because my family and I had visited Cabo Villas frequently from '92 to '06. I was eager to witness the changes that had occurred over the years. What I ended up with from beginning to end was a membership that allows me to create lasting memories in this beautiful place, and it just felt right. However, one of the most remarkable aspects of this experience, which influenced my decision, was the people and how they made me feel like part of the family. I quickly connected with Julie, and it seemed like every staff member at this hotel took a sincere interest in my life, my needs, and listened to how they could assist me. Sean, Adam, and many others extended a warm welcome and made me feel confident in my choice. I am also certain that I will enjoy returning to the place I love more often. While I may forget the specific details of what they did for me on commitment day, I will never forget how they made me feel. I eagerly anticipate my next visit.

We have been members here since 2017. We paid 50 grand for that, which got us a discounted rate for 30 years. The math worked out since we planned to go once or twice a year and the room class we bought was big enough to bring our kids - or to not. It's been through 2 changes in management companies since we joined, and has gotten worse each time. They absolutely do not take care of members as well as before, and for the money, you'd expect they would get better at it. The final straw? Shady membership practices. Let me explain: They beg you every time you vacation there to do a "Members meeting". They want to sell you an upgraded room package. My husband and I work our butts off and can't take a bunch of time off, so when we do - we want to be left alone. This last trip in May 2022 we gave in and did it. And - we were feeling great and agreed to the upgrade. It was another 25 GRAND, but we did it. So they now have 75 thousand dollars of our money. The contract we have had and continued with was for 14 days per year of available time at the discount rate. We used 7 days last month. We should have had 7 more left in 2022, and we had told the salespeople in the meeting we were planning a 4-day weekend in October. We tried to book the 4 day weekend and were told today they cancelled our former contract so we LOST 7 days of time for this year. The "new" upgraded contract doesn't even START until May 2023 (which we did know, but no one told us our old one wouldn't remain or we would not have done that!) So even though we paid for it, we have a full year with NO MEMBERSHIP. No one would help, no one would escalate the issue to management, and we were told "tough luck". We lose a whole year of contract despite having paid 75 grand to this company. Unfortunately, there's not much we can do - it was shady but they have our money and they simply don't care. If you stay, don't buy here. There are other vacation ownership opportunities on the same beach where they'll treat you a lot better for the money. I have good things to say about some of the resort - the spa, for example, is lovely, and the rooftop bar/pool has the best service on the property. But being screwed as a member takes all the fun out of it.

Just returned from a five day stay here. Corazon Cabo is located on Medano beach and is a short water taxi ride away from El Arco and Playa del Amor. The place has three infinity pools with great views and several restaurants. The staff were very friendly and helpful. In particular, the concierge manager Sofia was very helpful in finding us good restaurants outside the resort according to our dietary requests and making the necessary reservations. We had an executive suite overlooking the ocean with a very nice kitchenette and daily room cleaning service. One negative was that the poolside benches tend to get reserved at the beginning of the day and stay occupied all day, and it's hard to get a spot later. Other than that we had a very nice stay.

I absolutely loved this resort. The room was amazing, very nice touches. View was breathtaking, huge bed, huge shower and very clean. Check in was generally quick and they offer a welcome drink. Check out was quick as well. Pools were not crowed like other places. Servers outside were really friendly. Balcony's are very spacious and it's very close to the Marina and restaurant. Only downside was the check in is at 4pm and check out is at 10am. If they're going to have check in so late they should allow check out at 12pm or vice verse and they don't have entertainment like other resorts. This Resort is a highly recommended.

To not book this hotel. I booked this hotel because I had a friend that was staying at this hotel. I confirmed that I bought a joining suite because I was taking 317-year-olds and I wanted to make sure that we were all together. I spoke with the lady on the phone who said that she would guarantee me a two bedroom suite called the infinity suite that or two bedrooms with a joining Rooms. However, when I showed up, they said that I got two rooms on two different floors. I spent an hour at Chuck and arguing with them. The manager was horrible, he told me I was lying, and did not book the reservation together. Luckily, I had the persons name that I booked the reservation with after one hour, the manager called this person, and then said not to us, but to the person helping us that they found two rooms together. This was my birthday and my daughters birthday, she was turning 18 and the check-in experience was a nightmare. The manager was awful, he never apologized, he gave us a room together, but not after an hour of arguing and pleading. Did he accommodate us and when he did, he never apologized to me, and he never admitted that my reservation was indeed made correctly. During our stay, the food was terrible and I got charged wrong on several occasions with the bill. Go to any other hotel, but not this one.

They just did a new construction build on this hotel. It's beautiful. Right on the beach. Amazing views from most rooms and pool. Food was great from the downstairs restaurant. They have good sushi. It's close to the marina, you can walk to almost anywhere. Good dining in walking distance too. Clean, new, staff was amazing and helpful. If I come back to Cabo I'm staying here. We brought our 2 kids and they loved it too. The upper pool view is a dream and full service bar and restaurant. The rooftop has a restaurant brewery that has amazing views. The other building rooftop is adult only pool and bar/night club. It's very beautiful.

My biggest regret was not looking online for reviews. I'll admit, the hotel is amazing and the view is beautiful. It ends there. The "club" membership they claim to sell you is a timeshare. I blame myself for falling for the sales pitch, but the contract does give you a few days for an out. Read carefully or just avoid any sales pitch. Unless of course you are looking for a timeshare.

Since their restaurant Rooftop 360 doesn't have a yelp, I'll leave the review on here. The view was great and our servers were great. The food was terrible and to top it off 3 of us that were there got food poisoning. We are still dealing with the symptoms. We ate there Saturday evening and the symptoms started Sunday night for one of us, Monday morning the other and last one started Tuesday. We had a guacamole with absolutely no flavor, not a dash of salt or pepper with chips that tasted like cardboard. We asked for new chips and the new ones came back just slightly less stale than the first batch. I've never had such flavorless chips in Mexico! We had a rainbow roll and a spicy tuna roll. These rolls tasted like they were form a grocery store box. We are pretty sure this is what got us sick because it looked no where near fresh. The rice set into the seaweed paper like it's been sitting in the refrigerator. I ordered their beef brisket which sounded delicious. This was after we got the guacamole and before the sushi. I wish I would've waited but I was so hungry I just went for it. Biggest regret! The order came with 3 pieces of brisket skewers. I kid you not, they tasted like they were pre made that morning and have been sitting there all day. They were not even warm on the outside and cold on the inside. Almost as if they put them on the stove real quick and called it a day. I couldn't believe it. The last thing we got were 3 tacos. They were okay. We basically stopped ordering after this. We didn't even consider having an actual full dinner there. I regret eating more than I did just because I know that sushi got me real sick. I don't recommend this restaurant to anyone. They would do a lot better if they put in effort in their kitchen. Also, how convenient to make it almost impossible to leave a review on their restaurant. Coincidence? I hope this helps someone's decision and saves someone's body from food poisoning. Cheers!

The staff was very nice but to many stairs to get anywhere on the property. The food was not very good as well. They also hound you to join and we had to say no about 20 times. Maybe a little more persistent than most places we have stayed. Also they worse bathroom lighting ever. My wife hated it.

First, I'm not a big review person but I'm at my wits end after a several attempts to have my mind changed for the positive as well a talking to staff nicely for help with no resolution. The resort won't stop begging you to be a member and will treat you like royalty to get you to you buy in. Once you become a member they treat you like shit. This stay: I made two beach club reservations for day beds, when I checked in, they did not know about the reservation or even acknowledge that we existed. They focused on and gave priority to the people they were trying to get as club members, not the members that already bought in. Made a car rental reservation, that was a shit show and they did not make the reservation as promised a week before our arrival so they could upsell us to upgrade then they would confirm the rental car. I even had a confirmation email the car was booked. It's not been a relaxing resort at all. Making matters worse as I write this, we paid more for a balcony hot tub that has cold water and a server from roof top woke us up in the middle of the night to sign an earlier check we paid, server took the check, sorry, your server messed up and took it out on your paying guest. ‍ Every place else in Cabo that we made reservations to at restaurants was amazing. The biggest mistake I made was making a membership here and the beds are hard as a rock I have to sleep on a pillow to have a good night sleep. After 3-4 years of this I have to say something. Tried to tell your staff but it seems to fall on deaf ears. Sad for a hotel that could be great!