Cordial Mogán Solaz

We have been coming to these apartments and hotel complex since 2019 every October. The apartments are a great set up with modern decor, a lovely terrace with hot tub and easy access to the hotel complex a facilities. The complex has 2 lovely pools set in beautiful garden surroundings and given the volume of guests it is peaceful. Staff are super friendly and overall the service is good, if a little slow in the bar areas. The hotel puts on activities like stretching/yoga/aerobics rounds the pool which are fun. Tennis and bowling are also offered on site and there is a small spa area which is quiet and very relaxing, with a good range of treatments. We throughly enjoyed our stay this year in Mogán which has a great selection of shops, bars a restaurants. There were a couple issues things this year which we felt needed improvement, the evening entertainment in the lower bar at the hotel complex was not has high quality as in previous years and a little dated, music was aimed at much older audience members and given it was half term there were alot of families some with teens and older children. We were sad to hear the Lion King show was not going to be performed in future. There are also limited opportunities/activities or areas for older kids/teens to meet, on some occasions the bowling area was closed when signs stated it would be open. In addition, while the buffet at breakfast was great as always we felt options at dinner were more limited this year particularly at the later sitting. We will be back though as we do love our holidays in Gran Canaria.

If you prefer adults only stay well away . It's a massive hotel complex with the Solaz attached . The pools were very busy but it has plenty of longers. No smart TV in bedroom or lounge so no Netflix or Prime which is ridiculous. It's a five star resort but just doesn't quite have that feel.

Just returned from at 10 days stay - again at Solaz. This time we stayed in apt 101 (duplex with 2 bedrooms/2 baths) which is within the hotel grounds. I will not repeat everything I have mentioned in a previous review - i just sum up that this place and the hotel grounds really lowers my sholders. I need to mention Aroa Valencia again, though - who serves/cleans most of the Solaz apartments. She really gives us a extra feeling of being taken care of with the little extra effort and servicemindedness that she has and gives into her work. She is something special, though most workers within Solaz/Cordial Mogan Playa are very friendly and helpful. ||We had the "pleasure" to have the storm Claudia visiting while we where there, with a great amount of rain and wind. I was impressed to see all the hard work that was done both inside and outside - and I bet a lot of the people had worked long hours during the night when the storm was at it worst. |I hope to get to visit again!

Just back from a superb week at the Cordial Mogan Solaz. We usually stay in the Cordial Playa hotel, but wanted the extra space an apartment gives while being able to use all the hotel facilities.|We stayed in 1B, a two bed, two bathroom apartment. The apartment was a good size with a large veranda area and was kept spotlessly clean by the fabulous daily cleaner.|The kitchen included bottled water, chocolate and tea and coffee, the latter topped up daily. The fridge had a complimentary bottle of fizz and bottles of orange juice, with a few bottles of red wine appearing over the course of the week.||The apartment has access to an incredible solarium at the top of the building with amazing views, sunbeds, parasols, a shower and a hot tub. In addition, there are washing machines and dryers in the car park under the apartments for guest use.||Although a little dated, the apartment was great, with comfy beds, great bathrooms and hot showers. There is air con in the main bedroom and a ceiling fan in the second bedroom.||Being able to use all the facilities of the main hotel was great, but being able to enjoy the privacy of an apartment just above the hotel too made for a great holiday.||We are looking forward to booking again.

Have just returned from the Cordial Mogan Solaz and would highly recommend it as an alternative to staying in the Playa hotel itself. As parents with a young child this offered plenty of space as well as a respite from the large and busy hotel.||We stayed in the newer block across the road in 303. When booking we had some trepidation about having to cross a road to access the hotel in terms of distance and traffic but aside from cars being parked along the road not a single vehicle passed us and it is a matter of yards so that is not an issue at all.||Our apartment had a double bedroom, large bathroom with shower and a spacious living room/kitchen with sofa bed, the use of a dishwasher and particularly a washing machine was incredibly handy through the week. Both the living room and bedroom have patio doors leading to a patio with seating, drying rack and adjustable shade.||By the front door of the apartment is a spiral staircase leading up to the roof terrace (this is the only thing that would not suit anyone with accessibility issues, there are elevators covering all apartments otherwise), the roof terrace was a great size and had three sunbeds, adjustable shade, a pool shower and our own jacuzzi with a view across the town and towards the sea, this was fantastic when wanting to escape the crowds.||The only qualms I would have in recommending the Solaz vs staying in the hotel itself is if anyone has issues getting around as it can be a walk of 5 mins or so to go from the room to reception, but as it is a large hotel grounds this is likely the same for some rooms within the hotel also.||Other than that we would highly recommend the Solaz as an accommodation option when staying at the Playa. Room was modern and kept spotless by friendly housekeeping staff||(This review is specific to the Solaz accommodation, Cordial Mogan Playa review separate)

Our travel agent recommended this resort and hotel for a break in February. It turned out to be exactly what we wanted and we are returning next year! ||The two bed two bathroom apartment was beautifully clean and beds were very comfortable!|All the equipment was fab! The jacuzzi was amazing! ||We stayed half board and the food was incredible! (Cannot say the same for some of the greedy guests!!!!). ||We have had a beautiful week - thank you Cordial group! Can’t wait to come back next year!

I'd previously mistakenly posted this review on the Mogan Playa, now correcting it as it refers to the Mogan Solaz.||We'd previously stayed in a Solaz one bedroom apartment April 2024, but this time around, went with our daughter, her husband & young toddler to 2 bed apartment.||When we arrived at the apartment (no. 1A), it became quickly obvious that the apartment was in desperate need of refurbishment, in fact we felt truly insulted regarding the lack of attention to detail, especially considering the premium price we were paying.||By no means exhaustive list of deficiencies as follows, and we have photos to illustrate the issues:-||1. Sunloungers on outside terrace were filthy, and we had oly two mis-matched & ancient outdoor wicker chairs. The dining table on terrace was rickety & cracked, with the top veneer peeling off. The terrace furniture resembled a jumble sale.||2. The balustrade around the terrace was incomplete, with the gap allowing for a drop of around 12 feet, especially for an unsuspecting toddler. The hotel had covered the gap with a sheet of plywood, held in place by 2 cable ties.||3. Internally, the main lightswitch was hanging off the wall.||4. The air-con in the main living area wasn't working properly, and there was no air-con in the 2nd bedroom.||5. Very little cutlery supplied in the kitchen area, not even a bread knife.||6. Water pressure was really poor in shower.||7. Nowhere to store clothes in the 2nd bedroom, we had to keep them in our suitcase in main living area.||8. Fire extinguisher in apartment was 2 years beyond it’s re-inspection due date, a basic contravention of Health & Safety regulations…!!!||9. Main bedroom mysteriously had a barstool in corner of room…..||We reported all the above at the Hotel reception, and had to pursue them 3 further times to eventually obtain a response and some action.||Special thanks to Valeria, the assistant manager, for her efforts to try to resolve some of the issues (albeit half-way through our holiday), and she even organised a complementary dinner for us, which was a lovely gesture.||HOWEVER, why did we, as customers have to highlight all of the above issues for action to be taken??? unfortunately, shocking attention to detail by the hotel management.||Given that we love the location & the hotel grounds, we've re-booked to go back to the Solaz in April, 2025, just hope it's a much improved experience this time around....!!!!

Stayed for 7 nights in solaz room 205. Our 3rd visit to the hotel and second stay in solaz. We are a family of 5.||The good points:-||Underground car park, and lift to floors. Rooms were clean and water/ OJ there when we arrived. There is a coffee machine which is restocked . Kitchen area with dishwasher, fridge freezer . Plus Washer and drier and friendly daily maid service. ||The apartment was adequately sized for us, but I think the outside space was bigger than inside! Close walk to supermarket and short 5/7 min walk to the front. Ideally located. ||We had a absolutely vast terrace space I think being on the end of the row we had extra room which was lovely. ||||The negatives:-||1. ||Two out of 5 of us had cold showers each evening…. Just not enough hot water 🤷‍♀️||2. ||Stray cats left us a gift 💩 (sometimes 2) EVERY night on the terrace. There were in fact two greeting us on arrival! . We have a dog at home but hadn’t factored on ‘picking up’ on holiday 🤦‍♀️. Maids didn’t go outside so we just had to get on with it (despite reporting to the hotel). It took the luxury/ edge off the holiday stay. ||3.||Cockroaches 🪳 . We had a problem with these pesky things and again on arrival found one scuttling about the kitchen 😱. Seemed to be living under the cupboards. I reported this to the hotel the next morning (we arrived late) but nothing was done and I had to report it again the following day! The hotel did respond and sent workers out to spray the room down and remove the dead ones. We were offered to change room but I had unpacked so didn’t really want to move. By way of apology We were sent a gift voucher to use at the spa (but couldn’t take advantage as had no one to look after the kids ) , plus a bottle of fizz and fruit basket/ soft drinks. ||Again, the delay in hotel dealing with it and the fact it had happened took the edge off a little. Especially since one of the kids was sleeping not too far away.||||4. Ants||On day 5 we noticed a highway running from the patio right through the apartment along the walls round doors to the bathroom area. Reported this and was dealt with swiftly. ||||Overall these were nuisance points and a little more care / attention could eliminate them. despite this we had a lovely stay. I would still come back (am sure we will ) as we love the hotel grounds/ puerto de mogan.