Teresa B.
Yelp
I have been to both locations. The 2 stars is primarily because my food was pretty decent, albeit cold. The problem I have is service. Short handed, I understand. Long waits are to be expected sometimes. We generally say nothing. At BOTH locations we experienced this:
First of all, we were not at either location at peak times...
At both locations, the people at the table next to us came in long after us. Our drinks, their drinks, took forever to arrive. Water never refilled. The table next to us complains quickly and literally gets the whole restaurant thrown at them. Apologies, extreme attentiveness. The manager at their table every 57 seconds. Meanwhile, we sit. Out waiter simply dissapeared for long periods of time. The manager was hyper focused on 2 tables of whiners while everyone else was just out of luck. The manager at both locations looked at us and our EMPTY GLASSES and said nothing while continuing to kiss butt at the whiney table...kinda odd but ok. So the secret of good service at off peak times is complain, duly noted.
Could we have complained? Yes. But we were not in a hurry. My food, okay but cold. My boyfriend? Greasy, cold. Btw, we ordered the calamari appetizer. CALAMARI. we got a few pieces of calamari, a lot of fried onion and some fried artichokes. Don't call it calamari if it's a mixed basket...and it was not hot.
This was my fourth and final time. It's a shame because my drink was amazing, (only one and I couldn't get a refill...but you know, the other table was more important).
In the end, just bad service and poor timing and rather odd that we experienced the same management throwing themselves at the feet of one table of whiney buttnards and ignoring the rest of their patrons. Cold food, bar slow as heck and disappearing wait staff...just no.
Ps, my unattentive waiter got a great tip. So, you're welcome.