Alyssa G.
Google
THE BEST HOTEL EXPERIENCE WE’VE HAD IN EUROPE! The absolute best customer service. The owner walked around every morning to greet each person, the receptionist was so sweet & helpful (fantastic recommendations, accommodating to our every need, gave a history of the city, walked us to our room for check in… really just went above & beyond to make us feel at home!) There’s a live pianist for breakfast (the food was plentiful, delicious, & the service felt like we were in a luxurious restaurant) There was also cisterns under the hotel you could visit. The rooms were extremely clean, they came with free water & fresh fruit (along with a stocked mini bar available for a small fee). They felt very cozy. The location of the hotel was also fantastic. It was close to all of the main tourist sites & several restaurants. WOULD HIGHLY RECOMMEND!! We fell in love with Matera , such a magical place.