Dow A.
Google
Want to shout out and say massive thank you, to Lua. The Brazilian lady who helped me, honestly incredible service — super friendly, attentive, and went out of her way to check store stock for me (directions plus guidance).
She found that only few pairs were left in London - 3 were at the Regent Street store and Lua directed me perfectly there.
For context: I’d been hunting for these COS trousers for ages — even contacted the online customer service team before they were released! Today I stopped by the King’s Cross store, and I’m so glad I did.
Also the women, didn't catch her name - at Regent Street store were just as brilliant — they helped me find the last pair on display. I tried them on, and they fit perfectly. Honestly, I’ve never been this happy about a pair of trousers. Huge thanks to both store teams for their amazing service!
Product code: 1294427001