Cosmetics-Market

I bought a sunscreen, which was priced 5,59€, I payed with card, the cassier didn’t show me the amount on the therminal and I didn’t have internet connection at that moment. When I checked my bank account later I saw they summon 15,59€ instead…. Please be aware

Picked up some makeup and lid was not attached - the bottle fell to the floor and broke. No one said anything until I tried to leave the shop and then insisted I pay and threatened police

I came to the store on October 1. I was choosing cosmetics with a makeup artist. A security specialist came up to me and said in a raised voice that this was not allowed. When we were choosing cosmetics, we always applied them to our hands. In the end, I said that we were not going anywhere and that they should call the administrator. The administrator, having studied the issue, said that everything was fine. It was unpleasant that the security worker did not know the store rules. We did not come to the store to put on makeup, especially since I had a gift certificate. I recommend training all employees so that everyone knows the store rules. As for the assortment, there is a large selection of home care products, cosmetics and perfumes in the mid-price range, as well as body care products.

There was some problem with security gate and I spent almost 10 minutes because of it I even didn’t come inside the shop. I came and took gift box, that is near cashier. I understand that sometimes it could be some technical problem, but your staff was absolutely unprofessional

In the pharmacy section, they don't even have information about the use of the parasite medicine that I will buy for my daughter, so they are standing there and I wanted to get information about moisturizers, but their attitude is very wrong, as if they were forcing me to say it with a huff. Do we have to experience this as foreigners living in Budva? Is that why you act like this?

Went there to pick up a few toiletries and my girlfriend and I were followed around the whole store by the security guard. He stood within a metre of us everywhere we went, making us feel very uncomfortable. On top of that when we went to buy our products (and surprisingly, not steal them) the service of the girl working there was bloody awful.

This store doesn't deserve a star (Management please train your staff how to handle customers the right way.) Here's what happened: I was about to pay using my CC when the lady in charge at the cash register tonight was uneducated, rude, and disrespectful slapped and pushed my hand coz I swiped my CC too early instead of using words she was too harsh and physical, cashier lady please know your boundary.

I shopped there on Saturday, July 14, the shop assistant (Ivana) turned around right when I came to the cash desk and went somewhere, people were queuing, she was walking between the back aisles for the next several minutes, and when she came back, was speaking extremely rudely. Besides, she doesn't speak any foreign language which is absolutely outrageous for a tourist place.