Anastasiia Krukenfellner
Google
Never again! Bedbugs, dirt, wet laundry, and extremely rude staff.
Our stay at Guesthouse Costa Rica was truly awful. I’ve travelled a lot, but this was one of the worst experiences I’ve ever had.
– There were BEDBUGS in the bed.
– The room was dirty, with stained walls and a bathroom that was not clean at all. The shower barely worked.
– We paid 7,000 CRC for laundry. Dropped it off at 9:20 AM, picked it up at 10:10 PM – and it was still wet. No explanation, no apology.
– The staff was incredibly rude and disrespectful. They gave us false information, refused to communicate in any of the three languages I speak, and laughed at me behind my back.
– When I asked for the name of the manager, they refused and told me to “sneak out” of the reception.
– At 10 PM, two men (one named Lukas) were unfriendly and disrespectful toward me. I was shocked and uncomfortable.
– After so much mistreatment, I finally had to raise my voice – I simply couldn’t accept being talked to like that anymore.
I was a normal guest, expecting basic respect and hygiene. What I got was the opposite.
Avoid this place. It’s not like the pictures. Not clean. Not safe. And not professional.