Costa Rica Marriott Hotel Hacienda Belen

This hotel is beautiful! The grounds are very peaceful and the scenery is so relaxing. Everything was clean and staff were very friendly. Check-in did take longer than most hotels but just know that going in. We were able to eat breakfast in the executive lounge due to status and the breakfast was incredible compared to other Marriott's we have stayed in. They had a full omelet station. The room was quiet but we were away from the pool and restaurants, until the mornings when the birds come out but you are in a rainforest atmosphere and that is to be expected. Pillows were very flat so requested a foam and it was much better, beds were very comfortable.

Ten years had passed since the Marriott and I last visited each other. I wondered if we would still have the unquestionable spark and connection. I found that we picked up right where we left off, and the magic is unequivocally present.||Here are the Top 10 things to know about this Marriott:||1. It's more resort than a hotel, built with a gorgeous infinity pool and a separate fitness center. The treadmills have a serene view of the hacienda.||2. The hotel offers myriad on-site activities for adults and children.||3. The poolside scene feels like a beach resort with upbeat music and a towel cabana.||4. Ground floor poolside rooms have a patio and easy pool access. High-floor rooms offer calming views of the surrounding mountains.||5. The two-queen room has comfortable seating - an oversized lounge chair with an ottoman.||6. In-room air conditioning was refreshing (almost too much) with adjustable temperature. ||7. The Executive Lounge is superb and ascends to one of the best in the Marriott system. Evening appetizers are more than sufficient for a meal. One evening featured flavorful tacos, rice, and beans. Meats and cheeses were plentiful for a starter, as were the locally inspired desserts. Not to be outdone was the breakfast - delicious fruits and made-to-order omelets were two highlights. Snacks and drinks are available throughout the day. The Executive Lounge was memorable in all positive ways.||8. Mutiple restaurants across the food and attire spectrum are onsite. The sports bar is a great spot for a quick drink or bite.||9. The airport shuttle runs on a strict schedule, and it's not hourly. But Uber is accessible and inexpensive ($9).||10. Unfortunately, the hotel's popularity with business and leisure travelers seems to have driven up the rates. Rates for my stay consistently hovered in the $250+ per night range while other nearby Marriott properties were half the price. I was happy to pay the difference given these amenities, but it's worth noting the price differential.||Overall, the Marriott Hacienda was just as I had remembered. I approached this visit with incredibly high expectations based on our previous encounter, and the Marriott rose to the occasion. It's still the one for me in San Jose.

Everything about this hotel was amazing!! We stayed for 2 nights 3 days and literally from the moment we entered this hotel from the time we left we did not have one negative experience. The staff is wonderful top notch. Everyone is happy to help from the front desk, concierge, welcome staff, transportation, guest service, cleaning and restaurant staff. The property is close to the airport. They offer complimentary classes that are wonderful. I say the coffee class and the art therapy were both wonderful and the staff Caleb and Bryan educated the group on Costa Rica, Pura Vida. We enjoyed all the restaurants, board games during the rain and the driving range and pool during the sunny weather. If you are staying in San Jose it would be a missed opportunity if you didn't choose Marriott Hacienda Belen.

There was an incredible view! Pineapple is incredible here! lovely place to spend a vacation if you plan to stay at the resort. It's difficult to get anywhere else. the coffee experience from Brian was well informed and delicious. Anna from BAR 10 was so sweet everytime we saw her made her feel like a fast friend. and Fernando from room service oh my god! he is the absolute sweetest! made my morning with his bright smile and cheery voice (it was sad when he wasn't the one who delivered our food)

Real taste of Costs Rican coffee farm. The facility is a period piece that is exceptionally well maintained. The architecture is elegant and takes you back to a true Hacienda style. |Many restaurants to choose from, all with different characteristics and flavors. Neatly appointed rooms and great spaces to relax. Pool are, grounds and spa facilities are great. |You can get many of these things at lost of places but the service and attention to making your experience exceptional and memorable is 2nd to none. It is without a doubt one of the most friendly and welcoming staff experiences I have ever had, even at much more luxurious and expensive places. |Special shout out to Bryan and Caleb who went out of their way time and time again to make sure we were taken care of. They absolutely care deeply about the guest and their hotel and we can’t say how much we appreciated it. |5 stars!!!!

We arrived here on Saturday evening and were tired from long day. My initial impression was the hotel was beautiful both from the outside and inside. The first room assigned to us was not okay with the beds being hard, A/C barely cooling the room and there was a huge tree blocking any kind of view. I complained to my travel company who in turn reached out to the management! I met with Jose Tafur (Manager) who was extremely apologetic and sincere when addressing my complaints. He took me to a different room that was way better in every aspect including the A/C cooled off the room and beds softer. He went above and beyond to turn the situation around and I couldn’t believe the extra mile he went to make sure my son and I were satisfied. Great experience and he really made my impression of the hotel and stay wonderful. The staff here were extremely helpful and friendly. I’d definitely return here in the future. Thank you Jose Tafur and Marriott Hacienda Belen.

My stay at the Marriott in Costa Rica was absolutely unforgettable! The hotel is breathtaking, and from the moment I arrived, the staff made me feel so welcome—they were incredibly friendly and accommodating. My room was spotless, the breakfast buffet was delicious, and every restaurant I tried was fantastic. What made my stay even more special was the surprise the staff had for me on my birthday—they left a beautiful cake in my room! That thoughtful touch meant so much to me and truly showed their dedication to great hospitality. The only downside was Allure Salon, which I found to be extremely overpriced and not worth it. Other than that, everything was perfect. I can’t wait to come back! Highly recommend to anyone visiting Costa Rica.

As a Marriott Platinum member, I was upgraded to a room with a balcony overlooking the golf course. The room itself was large and clean, with a king-sized bed and a couch—comfortable enough, but very standard. There was nothing particularly special or elevated about it. The lighting in the main room was quite dim, though the bathroom had good lighting, and all the expected Marriott amenities were provided.||The property is large and has plenty of facilities—pool, gym, spa, several restaurants, and a big gift shop. But the hotel overall feels dated and a bit worn. It didn’t have the refreshed, polished feel I’ve experienced at other properties in this price range.||I stayed on the executive lounge floor, and unfortunately, that was one of the most disappointing aspects. Afternoon snacks were minimal—some cookies, muffins, peanuts, coffee, and water. The evening offering was equally basic: chicken, rice, and salad, with no included alcohol (which is unusual compared to other executive lounges I’ve used). You could order wine or beer, but it came at an additional cost.||For the nightly rate, I just didn’t feel there was enough value—especially with how limited the executive lounge offerings were and how dated the overall property felt. It may appeal to golfers, as the course is a major feature, but for a general leisure or short business stay, I found it underwhelming and wouldn’t recommend it at the current price point.