Costa Rica Marriott Hotel Hacienda Belen

We stayed at the Marriott Hacienda Belén on our last day in Costa Rica before flying home, and it far exceeded our expectations. I originally thought this would just be a convenient airport hotel, but it turned out to be one of the highlights of our trip.||We arrived very early—around 9:30 a.m. after a flight in from the Osa Peninsula—and the front desk staff could not have been kinder. They went out of their way to get us into a room early, which made all the difference for a family traveling with kids.||The property itself is stunning: beautifully maintained with a true old colonial feel, yet modern and comfortable. Our children loved the pool, and we enjoyed a very nice (and surprisingly reasonably priced) lunch buffet at the Hacienda Kitchen. We also had access to the executive lounge, which I highly recommend. Having a light dinner and full breakfast there not only saved us money but was genuinely tasty and convenient. It was wonderful to be able to grab a coffee or cookie any time of day.||One of the most memorable touches came when a manager, Bryan, introduced himself while we were exploring the hotel. He completely charmed our kids (and us!) with an impromptu card trick performance. Throughout our stay, every staff member we met—including Brauner and Caleb—was warm, helpful, and welcoming.||Our room was modern, clean, and comfortably spacious, with no noise issues at all. We especially enjoyed watching the parrots and grackles in the palm trees right outside. Even the gift shop was a pleasant surprise—nicely curated and with prices better than what we found at the airport.||When we return to Costa Rica, this is where I’ll want to both begin and end our trip. Highly recommended!

Unbelievable stay with outstanding hospitality! The grounds of the hotel are beautiful and well maintained. Rooms were comfortable and clean. Plenty on on-site amenities and restaurants including the Steakhouse (that was excellent) and Bar 10, the sports bar, had such great staff. The gentleman at the front bellman area was so friendly and gave us some great ideas to go to off property. Highly recommend this resort for any stay in San Jose.

This hotel is beautiful! The grounds are very peaceful and the scenery is so relaxing. Everything was clean and staff were very friendly. Check-in did take longer than most hotels but just know that going in. We were able to eat breakfast in the executive lounge due to status and the breakfast was incredible compared to other Marriott's we have stayed in. They had a full omelet station. The room was quiet but we were away from the pool and restaurants, until the mornings when the birds come out but you are in a rainforest atmosphere and that is to be expected. Pillows were very flat so requested a foam and it was much better, beds were very comfortable.

Convenient location, close to San Jose airport. The pools, spa, and restaurant were great. The grounds are beautiful. The concierge helped me book a nice tour.||Don’t stay in room 427. It’s next to the elevator and main hallways, so it’s very loud. Plus it overlooks the front entrance vs the beautiful views from other rooms. I did not ask to move because I was there for work, so they may have moved me if I had brought it to their attention.

This is my second time staying at this hotel. Previously visited over 10 years ago and it is even more beautiful. Booked the executive floor to take advantage of the free breakfast and dinner plus free water and snacks. The property is so beautiful. I love sitting on my balcony bird watching and listening to nature. The property is huge and the gym is huge. I definitely recommend and will return again. There is a complimentary airport shuttle. You kind of have to google to find the pick up times as it’s not on their website, however the gentleman at the airport were so wonderful upon arrival in helping us locate the shuttle.

Everything about this hotel was amazing!! We stayed for 2 nights 3 days and literally from the moment we entered this hotel from the time we left we did not have one negative experience. The staff is wonderful top notch. Everyone is happy to help from the front desk, concierge, welcome staff, transportation, guest service, cleaning and restaurant staff. The property is close to the airport. They offer complimentary classes that are wonderful. I say the coffee class and the art therapy were both wonderful and the staff Caleb and Bryan educated the group on Costa Rica, Pura Vida. We enjoyed all the restaurants, board games during the rain and the driving range and pool during the sunny weather. If you are staying in San Jose it would be a missed opportunity if you didn't choose Marriott Hacienda Belen.

Great property, hospitable associates. Thoughtfull activities throughout the day. Mario was helpful. Sergio, the.lounge manager was lovely ( don't want to butcher her name) and all the Exec Lounge personnel was very attentive. Caleb did a nice job with the property tour. Very engaging and polite. Kudos to the GM, for being attentive and selecting effectively.

There was an incredible view! Pineapple is incredible here! lovely place to spend a vacation if you plan to stay at the resort. It's difficult to get anywhere else. the coffee experience from Brian was well informed and delicious. Anna from BAR 10 was so sweet everytime we saw her made her feel like a fast friend. and Fernando from room service oh my god! he is the absolute sweetest! made my morning with his bright smile and cheery voice (it was sad when he wasn't the one who delivered our food)