Costantinopoli 104

This is one of the more disappointing hotels I have stayed at. The reviews and hotel rating are misleading. I paid 400 dollars for a run down room, that had no hot water, pealing paint from the walls, and an uncomfortable bed. The rooms are extremely run down. (See photos). Aside from location, this hotel is nothing short of a 2 star!!! Don’t recommend at all, feels totally over priced for what you are getting.

I am already planning the next trip to stay in Constantinopoli 104 again. The decor is delightful and the front desk service impeccable. Vincenzo went above and beyond to help us! I cannot thank him enough! The rooms were very clean and comfortable with spacious bathrooms. They have an excellent continental breakfast with friendly staff. We really enjoyed the art work in the main rooms. It is a beautiful mix of traditional and modern. My husband called it "very funky cool." The location couldn't be better. It is very close to bars, restaurants, museums and shopping. Since the hotel is set back a little , it is extremely quiet. This was the last the last place we stayed on a 2 week trip and it was our favorite hotel. The garden and pool are beautiful. They provided a much needed oasis and moment of rest. I highly recommend and Aperol spritz poolside. Thank you Constantinopoli 104! We will definitely stay here again when we return to Naples!

Fantastic location! Quiet even though as soon as you get out of the hotel there are dozens of bars and restaurants and a lot of ppl in the streets. The room (suite) was large and clean but Ikea furniture for a 4 stars hotel???|The bathroom needs some better cleaning (bidet and sink). Lights in the (great) shower not working. Nothing to hang your towel near the shower. The room could use a little repair here and there (see pictures). |Mattress is so so (soft, you can feel the springs) and pillow are hard as a rock. |The swimming pool is cute but if you plan on swimming for exercise forget about it: way too small.|At night, no reception: only a rude bouncer.|Overall, if you're looking for a 3 stars hotel very well located (but overpriced) it's a good choice.

Our stay here was nice, and it is a lovely hotel in the heart of Naples. The pool was a nice touch and the breakfast was delicious. The rooms was nice, but I do feel like the price was maybe a little high for the value. Overall, a nice stay.

My teens went for a couple of nights and they were really well looked after. Junior suite was lovely. Staff recommended places to eat and visit.

At €300 a night this is an extremely overpriced hotel in what is a very cheap city. The staff don’t really care and are rude. No friendly welcome and they don’t apologise when they mess stuff up. The rooms are small and pretty basic with loud air con units. There’s some art made of old pipes lying around the place but they need to concentrate on customer service. A cappuccino in the morning would have been great too, especially at €300 a night.

A beautiful quiet oasis in a loud and vibrant Napoli. One of the best hotels I ever stayed in. Service was extraordinary!

We stayed at the hotel for 3 nights. The room is big and very nice. We stayed at the rooftop so ve had a very nice balcony. No elevator so you need to take the stairs 2 floor up with your luggage (keep in mind). The breakfast is simple but very nice and the service is very welcoming. The location is great, every thing is nearby.

What a cool hotel! We hung out on the roof lounge every night to review our day exploring Napoli. The complimentary breakfast was exemplary and the cappuccinos were sublime. The rooms are nice however we asked to be moved from our first room because of a strong perfume smell (I suspect to cover cigarette smoke). The staff accommodated us immediately with apologies. Other than that we had no hot water one morning - can i get a WAKE UP! The place is a refuge in the middle of the crazy, lively raucous old city. Sounds die away as you enter and the calm lets you reset yourself for your next foray into the area. Nice little pool as well. Frankly, this place is not for kids. You will get creepy glances from the older folks here but why would you be bringing kids here anyway?? Ask the front desk for a bottle of red wine, hit the roof for some chillin and enjoy life - you have earned it!

First off, I will say I'm a hotel snob. This is generally not the type of hotel I stay at, but a friend and I were traveling together and she made the reservations. Walking in, I wasn't so sure about the place. It's off a very busy street, filled with graffiti and didn't seem safe. Additionally, you had to be buzzed into two different gates. Regarding the noise reported in other reviews, I did not find this to be the case. The hotel is not on the street and their is another building in front of it, so it was not loud. But, I later found the street is perfectly safe. It's near a music university and where lots of students hang out. If you check out the stores, you will notice every other one sells instruments. It's lively and fun, not dangerous in the least (you're still in a city, so be cautious of course). As far as the hotel goes, it's lovely. The rooms are fine, they're not what I'm typically accustomed to, but they were clean and comfortable. The staff was extremely accomidating. We hired a driver and tour guide for the day, which was provided by the hotel and was extraordinary. Sitting by the pool, I asked if they happened to have a spritzer and she made some for us and brought them out. They clearly take pride in their work and hotel. If you're expecting The Four Seasons, it's not that. If you want a lovely, reasonably priced, clean hotel, run by people who are helpful and take pride in their work, I highly suggest it.

If you want to stay in the middle of the buzz, this hotel is in many ways ideal, BUT at the same time it can be your pain too. Positive sides: - Central location in the old town - Lots of young people and cafes - Nice and clean rooms - Terrasse on the roof - Pool - Nice and helpful staff Less positive sides: - Rooms towards a party Street (slept with ear plugs for the entire week) - Aircondition not on = heated room had to open window for air = more noise from the street. - Picture graphics terrible = hotel difficult to find (located in the back of a courtyard) - You have to enter two closed gates with door bells to get in. Also as a guest staying at the hotel. All in all a nice hotel - but if you like your nights calm, remember your ear plugs or find another hotel.

While the Costantinopoli is set a block off the street inside a courtyard it is very easy to find with the street address. There is a small sign indicating where to turn however it can be easily obstructed by the trees around it. If the main gate is closed there is a buzzer you need to use (I believe there are two different sets, but the one for the Costantinopoli is labeled) to get into the main part. Once within the main part you are not home-free; the door to the hotel is on the far left hand side of the courtyard and you'll need to use another buzzer to get inside. There is little street noise within the hotel area and there are several lounging areas in addition to a pool (not heated). Check-in went smooth and our room was large. It was clean, with the exception of the mold/mildew in the bathroom (from the large leaks described later). Tall ceilings and wood floors gave it a really cozy feel. The bathroom is another story. As experienced by others we had a shower with a glass door that had no seal on the bottom (giving a large gap). This led to water leaking all the way outside the bathroom to the hallway closet creating a big safety hazard (tiled floors and wood floors with giant puddles are slippery). We eventually started shoving a spare towel in between the glass door and tub which helped the problem but didn't completely solve it. This is obviously an ongoing issue because there is mold/mildew stains everywhere the water was pooling. Breakfast was included with our room rate and it was sub-par. It consisted of cold scrambled eggs, overly salted bacon in addition to your typical toast/yogurt/vegetables/cold cuts. There were pastries and if you were lucky enough to get some they were fresh and delicious, definitely the highlight. The breakfast buffet is held in a rather small room with a single person doing all the work (clearing tables, cooking food, coffee, etc) which led to incredibly poor service. Often tables would go uncleared for the next guests and if it is too cool/wet for the outdoor seating you end up having to wait to eat. Of course, when it is this busy you also end up waiting if you just want some coffee (as it is not self-serve, they make it for you). Sometimes the wait staff in the buffet would disappear and you'd end up with no service, nowhere to sit or completely empty food items. And if you are extremely unlucky, all of the above. I would highly recommend visiting the buffet early in the morning in an attempt to avoid all these problems related to service. The hotel is near the museum however if you are planning to go I would recommend you find out the closing time of their various exhibits. When we were there the museum was open fairly late (6pm or 7pm) but various areas in the museum closed earlier (such as at 2pm). There is a board inside the entry way that lists the times of the various sections. We would routinely walk to the train station from here without problem. I think some may be uncomfortable late at night (after dark) with the walk though because there are quite a few people who just stand around in dark alleys and such. Directly behind the hotel is an area with several bars and such that may be worthwhile places to go for a drink. It is a common hang-out spot for young adults and such so there is a little bit of life around that part. Overall I think the Costantinopoli is just average: the nestled location of the hotel is great for peace and quiet making it a good place to sleep but the poor service just screams of a hotel that is trying to cut corners to make a buck. Who knows what other corners get cut?

We did enjoy our stay but not as much as we expected. The layout is very confusing, especially on first arrival with a labyrinth of gated entrances to navigate without any instruction. First find an out of reach doorbell to get buzzed in, than figure out how to walk to reception with your bags, and which door to enter, etc, with no signs for direction anywhere. Also, I feel that a hotel with a "4 star" rating should ALWAYS have an elevator and this one does not. We were on the 3rd floor so carrying bags etc can get a bit tiresome. The tiny TV (more like a small computer monitor) was supposed to include SKY TV but since no-one could get it to work, we were told the reason was that it was Pay Per View only. But we did get about 50 channels of Italian infomercials which were funny for a minute. Breakfast was excellent with high quality cakes, pastries and some hot items and excellent servers and cappucini. The people were very nice, but all in all I just don't think it serves the 4 star rating, without some updating and refurbishment.