Sam N
Google
Super rude staff there. Placed a take out phone call for pizza and went to the pick up window thinking I could pay there. No directions were given over the phone. They then told me I had to wait in line to pay for a phone order. This kind of pissed me off, as this wasn’t relayed to me prior to placing the order. So, I then stand in line, and unfortunately, I know this is on me, but I had realized that I misplaced my Costco card. I thought it was no big deal. I’ve forgotten my Costco card before at other Costco locations, but I could provide my membership number to prove that I was a Costco member and it wasn’t a problem. Whoever was “helping” me, scoffed, shook his head in disbelief and walked away after scanning his Costco card. This was the same person to tell me to go stand in line. Now I’m not really one to complain or rant about customer service, but whoever that person was, you really need to get trained better. I felt like that was super unprofessional. Overall my experience at this location with staff was overwhelmingly negative. Please be aware of this persons condescending attitude. The only person that was helpful was the cashier I had spoken to after I finished standing in line; he was respectful and helpful. Whoever had helped the cashier when we ran into our little Costco card mishap was the same person to tell me to stand in line, and again, he was super unprofessional. If things aren’t standardized across different Costco’s (per my experience), you cannot/should not expect a customer to know the in’s and outs of your specific Costco locations workflow. So, to anyone reading this, please be wary of this condescending persons attitude.