Costco Wholesale

I have visited this place twice and had a good experience overall. There is a nice selection of clothing at reasonable prices. They also offer a wide variety of food and vegetables. However, the prices are noticeably higher compared to Aldi. I’m not sure why the difference is so big, but it’s very clear. I hope they consider keeping prices more affordable, especially for people with limited incomes.

The blonde lady by the entrance was rude. As I scanned my Costco ID she said your not executive member your not allowed to enter- which I didn’t know. I asked her if I can wait somewhere because it’s 18 regress outside and windy. She said no. I then said you should do something about it, then she said it’s not me it’s corporate. She should have directed me to customer service and write a suggestion. Being polite and respectful goes a long way. As a long time member I was hurt. It ruined my morning. Instead of waiting for 10 Am I went to nearby Walmart. 2/1/2026 at 9:35 Am. And it’s my birthday. 🙁

Been a member since Feb 2025. So far so good. I love the quality of their products. Their returns are easy. Lady at the register double charged me. I went back a few days later to dispute the charge. No questions asked. I easily spend $300+ every time I go, not just on groceries but other essentials for the house.

This Costco is awesome. The staff is friendly and professional. The store is clean and organized. The food is tasty and a good price. No matter how crowded the store is, the checkout line moves quickly. I like the newly expanded Executive Club hours. The Kirkland brand foods are usually pretty good and the usual abundance of free samples is great for trying new products. The fresh meats, poultry, and fish are great. Costco has become my primary grocery store.

Corporate needs to wake up and look at what’s happening here, because this place has fallen apart. The tire center went straight downhill the moment they fired one of the best employees they ever had — a professional, respectful gentleman with dreadlocks who actually carried that shop on his back. He treated customers right, kept the workflow tight, and showed more pride in his job than anyone else in the building. Now? The tire center is a complete mess. The current staff is unorganized, careless, and nowhere near the level of the person they pushed out. The quality of service has tanked. The energy, the professionalism, the customer care — all gone. It’s like nobody left actually cares about doing the job right. What’s really frustrating is that they let go of a great worker while keeping people who don’t follow the rules, don’t work as hard, and don’t treat customers with the same respect. The place feels sloppy, mismanaged, and straight-up disappointing. If corporate doesn’t step in soon, they’re going to lose even more good people — and a lot of customers too.

I have never been spoken to with such a condescending attitude before. Her name was JOANNE and she was at the membership costumer service station. I came in to get an eye exam and even called beforehand to make sure it was okay to come in with my dad’s membership just to get the exam. She called us over and was SOOOO incredibly rude about it. She said that it wasn’t this store I called because that’s not their policy. I wasn’t mad about them double checking, but it was the way she was speaking to me like with the worst attitude ever that really bothered me. I’ve never been treated like this in my life. The manager was nice and he said that he remembered the call and that we could get our eye exam. So she was just being rude and condescending for no reason. Absolutely ridiculous.

Costco's variety more mainstream items. Now Best organic chicken+ parm mestballs+Rana refrig items. 😍Best tender roast chicken@$4.99 vs Sam's or BJ's @$6.99 smaller. Price of beef ⬆️! $100 3.5lb tenderloin. Fresh whole Wild Salmon, I cut for 4. Organic fresh veggies/salad offerings Bring sweater for fridge room! Great prices on clothing, supplements! See my photos.

Love this place! They had lots of samples to try and some new things every time. The people who work there are super nice too

I used to go to Costco all the time with my mom. She'd let us use her membership and would pay for whatever we needed. It was great. And then she started to hold it against us, even though she would always say, "get whatever you want." So when Costco came out proclaiming that they were going to keep their DEI practices in place, Jeremy and I got our own membership. DEI represents groups that are historically underrepresented or marginalized, including those based on race, ethnicity, gender, sexual orientation, disability, age, religion, national origin, and veteran status. So, to me, any corporation who wants to be against looking out for any of those people can suck it. We usually shop at the Costco on Pulaski Highway in Baltimore County, but we were trying to fill some time before an appointment and decided to tuck in here to get a super cool Lego Japanese maple tree set for a friend for xmas. I like that if I find a product at one Costco it's probably going to be available at all Costcos. And while we weren't there for groceries, I also like buying my meats at Costco. We can make those big packages stretch for months sometimes and there's something comforting about knowing you have something for dinner for a while and don't have to give a lot of thought to it. I do recommend breaking down your meat into appropriate serving sizes before you freeze them. You can get one of those vacuum sealers to keep things from getting freezer burn, but a plastic zip bag will do in a pinch. One of the bad things about Costco is that they don't accept all forms of payment. They'll accept food stamps (they sell milk) but some credit cards won't be accepted. Also, because there's a membership fee (I think its like $50-60), Costco isn't an option for everybody, and I don't really like that kind of elitist nonsense. I feel like the people who can't afford the membership would be the type of people who would benefit the most from buying in bulk to save money. I like Costco. I wish I could share the experience with everyone, not just the middle class...

This place is a well oiled machine. You badge in and then roam. I dig the flourescent lighting and how clean it is in there. Sometimes items are in the wrong place, but it's very neat and orderly, which I love. Plus, Costco just has cool stuff, lol. It's mostly food for me - the different refrigerated and frozen foods I can't find elsewhere have me in a chokehold. The snack options are vast and diverse. Then, checkout can be a breeze - if you are paying with card, you can self checkout, which is nice and makes for a fast process. The cash lines don't seem bad, and move quickly from what I've observed. There weren't a wealth of food samples out last time I visited, otherwise there's not much to dislike.

As other Costcos, this location offers appliances, auto/tires, items for babies and kids, clothing, handbags, computers/printers, electronics, furniture, hardware, health and beauty products, home/decor items, jewelry/watches, office products, patio/outdoor items, items for pets, and travel/luggage items. The self-checkout line does move along, as most patrons seem to prefer the cashier line. We were able to grab some last-minute stock-up items to go, and the place was well-stocked. Note that the food court area is about half the size of other Costco locations; limited seating. Plenty of parking, but the place does get busy! +self-checkout line moves along

I love Costco so it almost feels weird to give it only three stars. But the service/the employees were so unnecessarily extremely rude. I have a service dog legally, and I have never in my entire life. Had any issues with anyone bringing my dog. now I understand there's food. It's a bustling store, but really the woman was so rude about asking all of these questions. Some of which she legally was not allowed to ask me before allowing me into the store. on top of that, there wasn't the greatest election of any Costco I've seen and everyone was just really rude . I would definitely go out of my way and drive to a different Costco over this one.

Kind of hidden. But I like it because it's not as busy as the other Costco's. They have all the good stuff u would expect. This has become my go to store

This Costco usually have everything I need and are pretty well stocked. They also have big sales on both men, women, and kids clothing. Some items go as low as $3 even. They have a self checkout line so the lines do go a little faster. They have ample parking and a gas station as well. My only negative would be the limited seating and space in the food court and the lack of samples.

So I went Costco earlier today and I purchased a set of small bowls. When I got home and checked the bowls one of the bowls was chipped. I went back to Costco to return them or exchange them so of course I couldn't get an even exchange I had to return them and repurchase them with a gift card that they gave me. Once I went back out and got the bowls I returned to customer service only to find out that I could not pay for the bowl there. So ask the line was wrapped around the store I had to go stand at the end of the line just to purchase one item. And there was no one in customer service. I understand that you can't make a lot of purchases at customer service however I felt like since I was only exchanging the bowls I should have been able to pay for them with the gift card that they gave me there at customer service. I stood in the line for almost 30 minutes. I say all this to say that customer service should be a little bit better when it comes to returns and exchanges and not make the customer stand in line an even exchange.

July 7, 2025 - I had just finished shopping and pulled over to move some carts before getting in line to exit the facility. A male with gray hair, a polo shirt, and khaki shorts angled himself to cut in front of me. So I backed off and said, "You're more important, go ahead." He said (with an elevated voice), "I was next to you, I didn't know you were waiting." I said, "You angled yourself so you could cut in front of me." He said (with more of an elevated voice "I DIDN'T SEE YOU." It's interesting that he just said he was standing next to me. People started to stare. I didn't care, but if I hadn't calmed him down, I would have gotten kicked out. So in a VERY VERY sarcastic way, I said "You're right, I'm wrong" He said "Damn Right". I am a woman of a different race from him. Maybe he wasn't used to a woman standing up and talking back.

This store is so customer focused ! There is a young man, Joshua who I have seen on many occasions gathering the shopping carts on the parking lots ! Even in this heat, he works hard and is very courteous to cars, people and people like me in Handicap parking ! He really helps me and I would appreciate Costco extending my appreciation for his ongoing efforts ! He is an asset to Costco's excellent customer service ! Thank you !

There's nothing but good things to share about this Costco.  This location has ample parking, always stays fully stocked with everything under the sun. Also, one added plus..... this Costco is usually empty during the weekdays.  The weekends, on the other hand, can be a bit crowded if you are a shopper that is in a rush.  In either case, the lines and checkout move fast. From fresh baked goods, prime cuts & meats, seafood....great deals on electronics.....to all your main home staple needs.....this place has it all.  There is even an Tire Service and Optical Eye Care Center at this location, where I find it very convenient and easy to purchase eye-wear/contacts well below market price.  Add all of this together.....and a gas station where you can fill-up on discounted gas.....what more could you want!? Get a membership and try this place out....you won't regret it.  It's totally worth it....whether you have a large family or single.  The prices are great and the membership pays for itself.

As a whole the store employees are great. The pharmacy crew is amazing. However twice I had a poor, if not bad, experience with the food court. Once I ordered a pizza over the phone. It was supposed to be ready by 5:30. I arrived at 5:15 picked up a few items and headed to the food court. My pizza was not ready and I was told they were running behind. I agreed to wait. But took my items to my car. When I returned I was not allowed to go back in scone it was near closing time. The last time disaster hit, the counter clerk gave me a hotdog which fell on the floor due to a defective bag. Another customer told me that it had just happened to them. and that they would remake it. I returned to the counter only to be ignored for 12 mins. By the clerk, hot dog and bag sitting on the counter. I left the store.

The selection of everything in here is great. They have so many different kinds of ethnic food, and it's all so reasonably priced. The workers tend to be quite friendly as well, and always have tasty samples to hand out. They have a great selection of household items, especially when it comes to refreshing body washes & shampoo that you can't find at Giant or Safeway. As a vegetarian, love the fact that they sell Beyond Burgers (and several other plant-based products) in bulk, and this Costco has a great number of healthy food items in general as well.

I do love Costco because you can get a lot at once, lessoning the need for multiple shopping trips. But the other day, there were no carts to be found. So I had to leave sadly.

Shopping experience went well and was absolutely amazing the free samples were so delicious and the workers were very polite and friendly!

I've been coming to this location since I moved to MD last year, the workers here are always nasty. Today I decided to go to the bathroom first before shopping. I went inside through the exit door, as that's the door that leads to the bathrooms. The Karen at the door panicked and began yelling "SIR!! SIR!!.. YOU CAN'T COME IN THROUGH HERE, YOU NEED TO USE THE OTHER DOOR!!! .. SIR!!! SIR!!!" as if I had robbed a bank. I ignored her, no time for this BS. I could then hear her alert her management team on her radio providing a full description of what I was wearing and the direction I was walking, as if I was a criminal. I've been a Costco member for 20 years, don't need to be screamed at for trying to use the bathroom before I shop. I've read the other reviews of other customers who've had similar experiences with the employees here. Looks like a company culture problem that is exclusive to this location as I don't have bad experiences at other Costco stores. Management here needs to be trained, or fired. In addition, this Costco location looks like it was built in the 1960's. An old and ugly building, inside and out. What's irritating also, most times they have no carts available. Customers need to return to the parking lot to go find one. Since I live equidistant to the Laurel location, I've decided today was my last visit to this rotten place. Even the nearby Wal-Mart has better service and is more hospitable than this location. Good riddance.

Great staff, always clean and loaded with things that my family and I love. Be weary of parking in the parking lot at nighttime as the staff will call the police on you.

Dumpster Fire. No organization whatsoever. Associates are clueless. Apparently Costco does not offer training.

It cracks me up how they have those big tubs of old bay here! This is my go-to Costco, I love coming for samples and getting all my bulk stuff here. I'm impressed by the produce section especially! Everything looked really fresh.

Stopped in the other day at customer service. Although they had three employees working the line was a bit long. The employees were all super friendly.

Not much different than any other Costco. This one felt a little odd though. It seemed darker; lower ceilings maybe. The isles were larger than many I've been in, so there's decent space to pass people. I honesty was not impressed with the lack of variety of certain items, like syrup, jelly, and fresh and ready made meals. Their produce and meats looked good. Check out was great. Lots of checkout lanes that move fast and the cashiers were friendly.

Bottom Line: A warehouse discount store with quality products and friendly employees. I've been a Costco member for about 17 years and although I don't go religiously, I don't think I would ever be able to give up my membership! This location is a good 20 minutes from my house but if it was closer I am sure I would go more. I think the draw for many people to warehouse stores is the ability to buy in bulk and save. Since my household is just two people there are not many items that I want to buy in bulk so I primarily have a Costco membership to have access to certain products. My usual Costco go to items include Starbucks Keurig coffee cups, diet Coke, sparking water, ground turkey, individually packed chicken breasts, ground beef, frozen shrimp, paper towels and toilet paper. But of course I often get a few snacks like Belvita bars, pistachios and such. On an ideal day I wonder the aisles at Costco checking out other goodies like puzzles, clothing, household items and seasonal stuff. A lot of items rotate in-and-out so you better get it while its hot or it won't be there when you come back for it. In addition to shopping at Costco for day-to-day stuff, I also appreciate having access to Costco when I'm shopping for pricey items like TVs and appliances. I use to get excited about the food court/concession stand/snack bar. But they switched their sodas over from Coca-Cola products to Pepsi a while back which was huge disappointment to me. Oh, how I use to love sipping a diet Coke while strolling the aisles. Kudos to how this Costco has dealt with operating during the COVID-19 pandemic. They are doing a great job by offering senior hours, sanitizing carts, managing the crowds and implementing safety measures. This particular location is not as nice feeling as the Arundel Mills location but it is closest to my house, its never crowded and the employees are always friendly. Another down side to Costco is that the membership price is more than twice my BJs membership.

We order pizza at least once a week from the Glen Burnie Costco. The Food Court Staff is amazing. I highly recommend calling ahead for your pizza.

Costco on Ordnance Road is due for an updated review. My visit to this store was on June 24th and sheesh. Talk about looooooooong lines. Ever since they canned the extra registers and put in self check out, the checkout process is so backed up. The line to check out was literally all the way to the fruit!!! No lie!!! After checking out, I wanted to pick up my parents some cinnamon twist churro things which was a big mistake. The cluster of shopping carts and people waiting for their food too was a hot mess. Instead of ordering your food with the cashier, you place the order at a kiosk. My honest opinion is that they continuously cook the food to make up for the influx of orders and add an additional 1-2 people working in the back. A good assembly line order to make them operate efficiently so people aren't clustering up the area where people are also trying to leave. They line to exit the store backed up to the bathrooms where one of the cashiers had to yell two lines to exit for only one person checking receipts. Again, hot mess.

Popped on over to this Costco for a "let's stock up before finals crush us" graduate student grocery haul with a few friends. Costco runs count as socializing, right? The layout of this Costco is great: easy to follow, clean, and well-stocked. Absolutely no complaints when it comes to product availability, price, or offerings. This Costco has it all! The store was fairly crowded (as reflected by the rather full parking lot), but everyone (customers and staff) were masked. It was a bit difficult at times to social distance, since everyone is walking around every which way. The only reason I wouldn't give this Costco 5/5 stars is because of the customer service. - There were no associates available to help on the floor. - I was having a card issue at the time of check-out (darn contactless payment glitch forced me to pull out my actual card!) and asked the cashier for assistance as the machine was not able to read my card. In fact, I'm not sure what was going on. Her response was that all cards required a pin. She proceeded to scoff, shake her head, and turn away. I was asking her if I could use a different card and she could not seem less bothered to serve me, the customer. Long story short, my friend stepped in to help me resolve the issue. - At the time of checkout, the associate checking my receipt couldn't bother looking me in the eye or using words, just vague gesturing. I would return to this Costco for the products, but certainly not for the customer service.

This was only my second Costco experience, and I thought that overall it was pretty good. I've been told that this Costco isn't too crowded, and I have to say if that is the case it is a bonus. Of course, like every Costco, this place has a ton of stuff at reasonable prices. However, I think the real reason people come to Costco is the free samples. These little munchies are everywhere, and you can scarf them down like Scooby-Doo chomping on a Scooby Snack. My friend swears by Costco with almost cult-like devotion. And it can't be denied that you can find some good deals here, but I think this may throw people into a buying frenzy, a fugue state that finds them purchasing items that they may not need. Did I really need this vertical waffle maker and what about this three pound block of cheese? Ok, the cheese my be essential, but the rest, I'm not so sure about.

Wow, horrendous customer service. Rude staff. Man in automotive watched me carry in a heavy car battery for return said "return" I said yes, his response "next door". Offered no help. Lady at entrance checking cards talk to me as though I was unintelligent telling me I should have gotten a cart. How about grabbing a cart for a customer that has been a member for over 10 years and maybe some sort of polite/professional interaction.

Pharmacy department is so delayed, my doctor sent the RX to them at around 9 AM , at 11 AM still not ready for pick up ! They have over six people working inside , and just simple RX can't ready on time! And I am seated for waiting over 30 minutes ！ the management team should have a meeting for the near feature!

Over all, I've had nothing but decent experiences at Costco. But recently I had underwhelming experience of dealing with Neomi/Noemi. I want to keep the incident to myself but I did tell a manager and I hope it's taking care of. Many thanks to the young lady I spoke to.

When coming from California, one of the first things you notice when going into a Costco in Maryland is half the store is not taken up by alcohol. Be prepared for that if you're used to going to Costco for such things. This is a fine location and it has a gas station. It always seems to have everything I'm looking for, and stuff I wasn't looking for and inevitably buy. I really got to stop doing that.

This Costco location has all the regular amenities that a Costco near myself (Leesburg, Sterling), etc.) would have. And I feel a sense of warmth every time I go into a Costco and I leave with a my arms full and a higher CC usage. This Costco did have clothing items not available at the other locations I previously mentioned. But the warehouse itself doesn't carry as much variety of product as the others. I found the grocery sections to be smaller and they do not carry any alcohol purchases (MD law I think). I'm sure it does the people of Glen Burnie right as most Costcos do. My one time stop here was for gas and led to me buying stuff I couldn't find at other locations back home. But as they say, home is where the heart is (for Costco at least).

Review is for food court. Had never eaten a hot dog at Costco so decided to treat myself on Feb 15, 2023. Never again (at least at this location). No napkins, no relish, no mustard............all gone and dispenser area filthy!! Hot dog (luke warm) was basically thrown into a brown paper bag. O my! Have to mention gal serving had no assistance.

I order online from this Costco and items have always been in stock and in good condition. I order via Instacart and I don't have a membership. The sales prices are great value. I look forward to taking advantage of the discounts.

The tire shop at the Glen Burnie Costco is fabulous. I purchased new tires but had lost the wheel lock key. They directed me to the closest Honda dealer, and Rafie promised that they would take care of me even though I would obviously miss my scheduled appointment. All the staff there were super friendly and helpful. In addition to their great service, the lady at the Costco checking held my cart until I finally returned and could finish shopping. I would go out of my way to shop at the Glen Burnie Costco!

I really don't have anything bad to say about this Costco location. It's in a great location as its south of Baltimore, but not too far out that city residents would feel like it's too far of a drive. The gas station and parking areas never seem as congested as other area Costco's and after the many times I've been here, the staff is always friendly and helpful. I recently had my new eyeglasses done at the optical center here and the process was very quick and efficient. I think the only thing this location needs are self-checkout registers like I've seen in other locations.

We are Costco super fans in my household! Great products, great prices, fabulous return policy & helpful employees. Their meat selection can't be beat. I used to be a member of all the clubs, but we are just Costco members now and don't miss the others.

Great customer service. Colin exceeded my expectations and made my return convenient and stress-free at this warehouse. Thank you!!!

I was at Costco today, during senior hours and it couldn't have gone better! The staff had every move well orchestrated and efficient while being friends and helpful. I was there to pick up a prescription and do some shopping. I had a list, so I had a plan. I arrived @ 0755 (sr hrs are 0800-0900) and was able to go in immediately after a staff member wiped down my shopping cart. I finished, checked out, loaded products, returned cart and in my care by 0839. Thank you, Costco staff!

Bulk shopping at its finest! Friendly staff always willing to help when needed. Oh and free samples is a plus. I love them little ol' ladies passing out goodies!

I was so upset when a team member was very nasty to my daughter with autism she brushed her arm and she screamed at her

Lots of parking! Pro about Costco you can get more then you need for less money! Gas is always so much cheaper. They sometimes have vegan meat options. Their produce is usually on point. I like this Costco more than others.

If not for using the tire center I would rate this store 5 stars. Fortunately I am compelled to use the tire center very infrequently (or the store might get fewer stars) but each time it is a frustratingly slow experience. Even with an appointment the last two times. Nothing about a 1.5 hour wait estimate is even close. Even with an appointment. And the counter personnel are just straight up not personable.

Consistently excellent customer service. Clean. Good product selection but beware - often you are getting more upscale products at mid market prices so your bottom line at the end of the year might not be much better with Costco than without. Gas and automotive are the real wins here.

No matter how loyal customers like Costco because they claim their prices are much lower than the other wholesale clubs, I still have no confidence with Costco. I also do not like the fact that their warehouse is confusing. I do not want to spend a long time to find something. Costco does not work with my efficiency in shopping.

Have been shopping here for a while Always have a good experience while in the store employees are always helpful Photo counter very helpful and return desk is always friendly and helpful. The guy that collects the carts in the parking lot is totally awesome always friendly and smiling When I had an issue with an electronic device they were very helpful with the return process Replaced with a new one no problem at all with the exchange Lines move good even when busy

I prefer to shop at this location, it's less crowded than other locations. Parking & gas station are better as well. The building is older than the others, probably one of the oldest Costco in this area.

I would say that I have been to quite a few Costcos, and this Glen Burnie location isn't as well stocked as many of the other Costcos in the area. Generally, the basics (fresh food, a variety of frozen food, and samples) are there. However, if you are looking for a particular item, I would suggest calling ahead to confirm that it is in stock.

I love this store. There is always a sale on something, samples are good and good price for gas.

Wow. That's a promise kept and then a good Christmas present, $2.099 gal 87 octane. Between this and the SUPER auto battery warranty when I had to replace it 5 days ago, I've recovered my investment. Next, to get another TV, just because and U can use it on the boat. Thank you guys.

Costco is fun! I don't have a Costco membership but my co-worker does and we usually swing in here for a cheap and filling lunch. Apparently, so do a lot of people around Glen Burnie because there's always a line. The wholesale club offers a wide-range of merchandise, including CK jeans and Sealy mattresses, and it's a great place to ADD. If we have office parties or events, my co-workers and I enjoy carousing through the store to get the supplies. Unfortunately, the annual membership fee is $40 and the closest Costco to my house is about 40 mins away.