Costco Wholesale

We were in Greensboro and stopped at this Costco. We normally go to the Winston-Salem Costco. Greensboro has better and less hectic parking versus shoppers with carts. They also have a better area where the gas pumps are. I love the screen that shows which gas pump is open (green) and which ones are occupied (red). The layout of the store is the opposite of Winston-Salem. The layout is basically flipped around. When we walked in, it was a little confusing and trying to figure out where certain items are ,were a challenge. I did get a good workout walking around the store to find what I was looking for. The bouquet of flowers cooler is much bigger and nicer than the one at Winston-Salem. Taylor, who was restocking the bouquets of flowers, was very friendly and helpful! The staff at the self checkout were very friendly and helpful as well. They also had more self checkout stations open! Even the customers seemed nicer here than at Winston-Salem! Anthony F, one of the samplers, is very welcoming and friendly. He takes pride in his work! Anthony really knows how to make a sale!

This is where I get gas for cheap in Greensboro and almost always they are the cheapest in town. If you’ve been to a Costco, there’s nothing special about this one, and like most, motor vehicle traffic is high and it’s hard to get in and out. That said, Costco is amazing for the deals on bulk items. I also love coming here with my daughter to get cheap hotdog and drink combo - price still can’t be beat. Chicken bake is an excellent deal as well.

I had a great experience shopping at Costco. The store was clean, well-organized, and it was easy to find everything I needed. The customer service was excellent—staff members were friendly, attentive, and willing to help. Checkout was quick and efficient, making the entire trip smooth and stress-free. Overall, a very positive visit and I look forward to coming back!

This is our go-to Costco and the staff is fabulous. Recently we bought a sectional on a busy Sunday and we were lucky to be helped by Jessica & Demetrius along with your outdoor team to get 2 massive boxes (140lbs each!) from the wayyy back of the store to our truck out front. It was hectic but your team was great. Our only disappointment was when a staff member by the name of Dupree stepped in front of us when we tried to pass who rolled her eyes at us and shrugged when we said “excuse us” kindly. She felt it was then a good move to push carts in front of us despite Jessica best efforts trying to usher us outside through a packed store. Maybe she was having a hard day; it was very confusing when all we’ve had was phenomenal service from this location.

Need to do a better job with making sure items have correct price labels, recently had an issue with buying something with the wrong price and it took way too long to get it fixed. The person in customer service didn't seem to care that the item had the wrong price, probably over charged many people.

ALWAYS a busy place. The store is always clean and the shelves are always well-stocked. Sometimes this location doesn't have all of the items advertised online or in their mailer. They definitely need to improve the congestion at the front of the store. (Greensboro frequently gets shortchanged on selection because of being sandwiches between the larger metropolitan areas of Raleigh/Durham and Charlotte. These areas seem to have a wider selection of merchandise. This is not the store's fault, and applies to more than just the Costco chain.)

Dear Costco Management, I am writing as a loyal and paying Costco member who has always appreciated the service and value your company provides. However, I had a very disappointing experience during my recent visit. I do not drive due to health reasons, so when I go to Costco I also stop at nearby stores to run my errands. On this visit, I had shopping bags from TJ Maxx with me, something that has never been an issue in the past. To my surprise, I was denied entry at the door and told I could leave my bags with customer service. When I went to customer service, I was then told they could not hold them, and instead I was instructed to either leave my bags outside, with my child, or leave the store entirely. I explained that I only wanted to get food and sit at the food court, but I was still refused entry and told it was “policy.” I find this unreasonable and concerning. Not every Costco member has a vehicle to leave items in, and denying access in this way is unfair to customers who rely on Costco for their shopping needs. I value my membership and have always been a loyal customer, but this experience left me feeling embarrassed and excluded. I kindly ask for clarification of this policy and whether any accommodation can be made for members in situations like mine. Thank you for your time and attention to this matter.

I love the tire shop staff & this day I was caught off guard as I had questions only on my Free rotation & balancing. It was 4:30pm & the tire staff said they could take care of that service then instead of me making an appointment the following week. Thx Costco for great service!!