First, this place is unsafe. They place glass display on unstable surface. Some other customer looked at it and placed it back, and after 5 seconds it fell and shattered. The pieces splashed to me, my pregnant wife, and 2 years old son. I was wearing shorts and felt all the pieces on my legs even I was standing 10 feet away from it. Shattered piece hit my son’s nose and he was bleeding. Two employees came and asked what happened and if my son touched it. If your customer is injured, bleeding, and crying, stop trying to be a detective and provide them first-aid. I was the one who yelled them where the first-aid is located. I don’t know what other employees are talking about, but one customer or employee (I don’t know) came to me and asked “Is he the one who dropped the glass, is he okay?” My family was obviously at least 10 feet away from the product and unless my son has psychokinesis superpower, how would he touched that sitting on the shopping cart. If their response was better and caring, I wouldn’t be this disappointed. They need to teach their employees how to respond to injured customers. They moved the glass display to lower level after the incident, but still not a stable surface.
Angelina Angel
Google
The whole family love love Costco store, kids can find great books 📚 and nice clothes and water fun stuff, I can find all I need, food products and my favorite gardening, ground plant pots and plants. (I will attach some pictures of it⬇️) my husband can find all he needs as well, electronics, watches and more. The food is always fresh, they have much organic things that I love, 🥕🥝🍓🥒🍎🍏🥭🥦🍌🍒🍐, but I wish in the close future they will have more organic vegetables like : 🫑🍅🍇🥑🍉🍋🍈, like California Costco they have it all in Organic.
Be aware buying fish 🐟, always check for smell 👃.
Everything else is great, and good quality.
Thank you Costco team for doing good job. 👏
Miriah Miller
Google
I love Costco. It's the perfect place to buy in bulk. Also they have chocolate moose cake that is my favorite. Most of the time I get a slice of pizza on the way out. I love the Costco kitchen or whatever it is called. They have pizza,hotdogs,ice cream and drinks and more things. The only downside is it's always a bunch of people and that means there are always long checkout lines.
Sunny
Google
Bad experience visit at this Gwinnett location #187. Give 0 here. Employee Devi need back to training. Here is long details. It longest review I ever had written. Got refuse to come in by entry check lady cause I hold an outside item it’s tool (scale) I try weigh item called kids floor lounger. I already bought 1st one it been use for my kid. it has size show on the box but doesn’t have weigh. No every location carry this item. My wife try to buy 2nd one and ship to her friend. We wanna measure it to see the weight if worth to ship it. Check lady call another lady name Devi up. Devi show up with some attitude already. I try to explain to her this is tool I try weight that item. She wouldn’t listen at all. Very inpatient. She said just buy it and weigh outside then return it. I said I don’t want make so much unnecessary return just for weight. First make you guys busy, second make me ugly so many returns if I keep do thing like that. Costco may think I abuse return policy. Devi Keep saying this is outside item can’t bring in. Follow the rule. I said What Costco rule. At what part section or chapter they said outside item can’t bring in. And how they identify what’s the outside item are on that rule. Show me the rule if Costco said I can’t bring that I will follow rule put back to my car. This is just tool to measure things. By the way I bought scale from Costco. Devi: is it today. Me: not today but while before. She can’t answer what exactly rules are she said let me call someone they decide you can come in or not. I can’t decide it. You not personal make a call why you show up. Later I find out she work at customer service no any kind from management at all. I can’t imagine how she attitude work over there. Then she left. call someone. Later a guy show up called JP. Humble nice guy. Short explain to him why I take scale with me. He said go ahead come in he bought that item too it kind of heavy. The scale really just a tool to weight that obviously. Common sense. If she really wanna say this is outside item. Everything bought outside Costco can be outside item. Phone. Watch Water bottle. Strollers. Clothes.bag. I know they check you bag when exit, even you personally don’t feel that good been checked but it make sense make sure no one stealing things. I don’t understand why she make so hard on this. When I walk out. I saw her work at customer service. I gotta give her feedback. I waiting by side the counter.She know I wanna talk to her. She just keep talking to that man try sign up membership. The way she explain to him way different she talk me I swear god. She got very nice talk all the details with smile on. I was school teacher for years. I also worked as truck driver for 4 years. I seen people and deal with a lot people. I can tell when they nice or not. I knew she saw me there and she just keep talking to him for at least 20 mins. She did that on purpose . Even that guy’s wife walk away go inside shopping . I am off today I got time. Finally got talk to her. Now she listen better. I said just wanna you know I bring this reasonable tool to measure that item. I am not trying to be picky or tough person. 2nd if you treat me like you did with that guy that will make whole a lot better. Devi :we let you in right? . Me: not you. you manger. Please don’t take credit for that. When I am not allow come in you said follow the rule. You can’t make decision. Now manager let me in you take credit “we let you in. I told him to let you in”. Costco stand out with customer service and great product with great price. Please don’t make bad on it. Change you attitude. You work at customer service Not back bakery/kitchen
HICO TA (HICOTA)
Google
Here’s a detailed 5-star review for Costco in English, over 220 words:
Costco is by far one of the best retail stores I’ve ever shopped at. From its wide variety of high-quality products to its unbeatable prices, Costco consistently delivers value for money. Whether you’re shopping for groceries, household items, electronics, or clothing, they have it all under one roof. The bulk packaging is perfect for families or anyone looking to save money in the long run.
One of the standout features of Costco is its customer service. The staff is always friendly, professional, and ready to assist. I’ve had multiple instances where employees went out of their way to help me find items or provide information about their products. The checkout process is also efficient despite the store being busy most of the time.
Another major plus is the Costco food court! Their affordable and delicious menu items, like the famous $1.50 hot dog combo and fresh pizza slices, are unbeatable. I also appreciate the quality of their private-label Kirkland Signature products, which often surpass name brands at a fraction of the cost.
Lastly, the membership benefits are excellent, including access to exclusive discounts, travel deals, and services like optical and pharmacy. Costco makes every penny of the membership fee worth it. I wholeheartedly recommend Costco to anyone seeking quality, affordability, and a pleasant shopping experience!
This showcases Costco’s strengths in a comprehensive way!
Bergina Cruise
Google
This Costco location is not one of my favorites. The parking lot is horrendous and now it is limited due to construction on the side of Costco building. The service is great but the clientele not too friendly. This location also has HQ attached.
Anna Mae
Google
Shelves are always fully stocked. Clean store. Associates are fast and kind. But, this location is a lot busier than other locations. The parking lot is so full and it's hard to find parking.
Kathy Webb
Google
I follow content creators for Costco finds that are healthy. I often wonder what Costco they are shopping at because I can never find a lot of these items at this Costco. I'm also not receiving the flyer. With that said, I love Costco. The customer service at this location is the best! I also appreciate that Costco is apparently doing what they can to keep prices reasonable.