Mike Taylor
Google
We visited Cotswold Farm park last Christmas and wanted to provide a review for anyone considering booking this year. We had a number of things that were disappointing, but the main one was the santa experience... The worst part was though that you had several santa huts on the go at once and no attempt was made to mask this from the kids. So my 6 year old daughter is immediately asking questions 'is this the real santa?', 'how come those kids are coming out at the same time?'. You could literally hear the santa in the next hut along while heading into our own one.
That was by far and away your biggest issue, but outside of that there were loads of other disappointments.
- The Santa himself looked great, but he wasn't very jolly and conversation was very strained.
- Most of your stalls were closed, but still had signs up, e.g. 'Smores' cue my daughter getting excited about the prospect of smores, but then we are told the fires aren't going so we can still buy one but can't toast one?? All other food stalls were also closed but still had signs out telling us what we were missing out on
- The bouncy pillow for under 5s was closed so our youngest had to miss out
- Most (atleast half) of the pedal tractors by the barns weren't working
- The reindeer food station wasn't up and running when we first arrived
The experience was really disappointing, and not worth the money - we spent around £200 for the 4 hours we were there. £140 for the tickets, £40 for a couple of burgers and some pasta, £10 for photo with Santa (which in itself is extortionate). We had high expectations for the day, and it had all the issues above, plus it generally just lacked any 'magical atmosphere'. We have done a number of these sorts of events previously - none of which were as expensive as yours, we have been to Attwell Farm Park and National Adventure Farm, and they set our expectations much higher than what we experienced at Cotswold Farm Park.
Furthermore I emailed several times with the above concerns but got no response.