Susan Cunningham
Google
After a grueling experience at a facility in Fullerton, we were fortunate enough to find The Cottage. From the beginning this facility was welcoming and full of energy. I toured many facilities and it was clear to me that this place was different. The staff is friendly and always busy but never too busy to help a resident or visitor. The administration has been flexible and compassionate regardless of the issues that have come up with my mom's move. The med techs are so attentive and approachable. They build relationships with the residents and differentiate their care according to their needs. In addition, they seem to go beyond the needs of the residents. They welcome families and visitors and make us feel like we are a part of one big family. This facility might not seem as fancy as other places at first sight but believe me, it's a treasure.