Cotton House Hotel Budapest

AVOID. At first glance the hotel has an old world charm, however it’s quickly apparent the amenities - in particular the mattresses and acoustic protections - were severely outdated. We booked for 4 nights and left this hotel after a single night due to the sheer level of discomfort and noise experienced. The mattresses are old and creeky, and you can hear absolutely everything in the hallway, nearby rooms, and the water pipes at all hours. The safe didn’t work when we arrived and couldn’t be fixed, there was rubbish in the bin. The standards of this hotel are low, which was only reinforced by the hotel’s disregard for our serious discomfort. We have never left a hotel so quickly, avoid if you can - there are much better options at the same price point.

We had a very nice stay at this themed boutique hotel. The building is lovely. We stayed in their suite which was spacious, clean and comfortable. Breakfast was tasty and set out in the beautiful basement. The old atmospheric jazz club/cinema room on the same floor is worth taking a look at. All of the staff were friendly and helpful and tried to accommodate our needs, such as supplying a kettle so that we could make tea as and when we wished. Would definitely stay again.

In my review I want to specifically mention the politeness of the staff and readiness to support us, good breakfast, convenient location of the hotel and its unique atmosphere of the 30's. Together with my husband we spent wonderful 4 days in the hotel and I will definitely recommend it to my friends and other travelers.

I had a booking with Cotton House. I had to cancel my stay due to a medical emergency. When we tried to cancel, they refused, not giving even a partial refund.||Beware, their NO REFUNDS policy is absolute, and they simply do not care about their customers' circumstances.

Great vibe of jazz club straight from 20s. Very friendly staff and beautiful interior design. I hope one day live jazz will also return.

Nice boutique hotel with jazz theme. Ideally located close to lots of the attractions in Pest, all within walking distance. Room with king size bed, a bit low to the ground for us but ok, bedding very nice. Wardrobe with safe, shower with wc. Breakfast a lovely continental choice in a fabulous setting in the basement. Staff all spoke good English and were very nice.

Fantastic hotel! Top service, great buffet breakfast & lovely room with high ceiling, huge windows & lovely character furniture. The customer service start to finish was great - from late arrival to end of stay. Appreciated the transfer (with Daniel) who was friendly & flexible when our flight was delayed. This hotel was very clean and has a bit of personality. Give it a go.

I stayed here one night on 21st of September 2024, the owners replied to my first review pretending I hadn’t actually stayed here, so I’m writing it again. Feel free to check my name and date, you’ll see I booked the most expensive room that night ;) The receptionist woman with shoulder length brown hair was disgusting. I informed her of an elevator malfunction and she screamed “why didn’t you tell me this sooner??” In front of everyone in the reception room. She then started blaming me and become very angry with me for pointing out the malfunction. Vicious woman.