Cotton House Hotel Budapest

AVOID. At first glance the hotel has an old world charm, however it’s quickly apparent the amenities - in particular the mattresses and acoustic protections - were severely outdated. We booked for 4 nights and left this hotel after a single night due to the sheer level of discomfort and noise experienced. The mattresses are old and creeky, and you can hear absolutely everything in the hallway, nearby rooms, and the water pipes at all hours. The safe didn’t work when we arrived and couldn’t be fixed, there was rubbish in the bin. The standards of this hotel are low, which was only reinforced by the hotel’s disregard for our serious discomfort. We have never left a hotel so quickly, avoid if you can - there are much better options at the same price point.

We had a very nice stay at this themed boutique hotel. The building is lovely. We stayed in their suite which was spacious, clean and comfortable. Breakfast was tasty and set out in the beautiful basement. The old atmospheric jazz club/cinema room on the same floor is worth taking a look at. All of the staff were friendly and helpful and tried to accommodate our needs, such as supplying a kettle so that we could make tea as and when we wished. Would definitely stay again.

Lovely hotel, well kept and really nice breakfast with lots of variety. Brigita helped us massively with a mix up we had with the booking

In my review I want to specifically mention the politeness of the staff and readiness to support us, good breakfast, convenient location of the hotel and its unique atmosphere of the 30's. Together with my husband we spent wonderful 4 days in the hotel and I will definitely recommend it to my friends and other travelers.

I had a booking with Cotton House. I had to cancel my stay due to a medical emergency. When we tried to cancel, they refused, not giving even a partial refund.||Beware, their NO REFUNDS policy is absolute, and they simply do not care about their customers' circumstances.

Nice boutique hotel with jazz theme. Ideally located close to lots of the attractions in Pest, all within walking distance. Room with king size bed, a bit low to the ground for us but ok, bedding very nice. Wardrobe with safe, shower with wc. Breakfast a lovely continental choice in a fabulous setting in the basement. Staff all spoke good English and were very nice.

Fantastic hotel! Top service, great buffet breakfast & lovely room with high ceiling, huge windows & lovely character furniture. The customer service start to finish was great - from late arrival to end of stay. Appreciated the transfer (with Daniel) who was friendly & flexible when our flight was delayed. This hotel was very clean and has a bit of personality. Give it a go.

Wonderful hotel decorated sumptuously in classic style. Our room was spacious and came with a good bed and decent tv. The bathtub was great. The staff was polite without failure. The location is about as central as can be and it’s just a few minutes walk to a big train station with tram, metro and bus connections. Very affordable too. Here and there the room did show a few marks of age, but you’d have to look quite carefully to spot them. The breakfast was fine and offered a decent selection.