Cottons and Satins

Strong thumbs down - think before you shop with them! Placed an order for 30 meters - they sent the wrong fabric. Now almost 6 weeks later have received the correct one after much follow up - coordination. They have now sent the wrong lengths - so there is a lot of fabric wastage for which I am ordering the extra fabric - since I was stuck with the first lot. The lack of trust they show in you is also palpable (proof of payments for small amounts / pick up proof etc) which made me feel like it was purely transactional with very little empowerment at the sales support level.

While the fabrics they have are nice in the Mumbai branch, the service is deplorable. I chose a fabric and without checking with the supplier if it was in stock, they made a bill. I paid there and then, and they said I would get the material in 4-5 days. When it did not come, I called them and only then was I told that the material was not in stock with the supplier. Should they not have come back to me if they knew it was not in stock? What is worse is that it has been several days and despite offering to give me back the money, I have still not got the amount, despite repeated reminders. Highly unprofessional.

Prints are good but the material quality is not with the cost…the material I bought faded in just two months after paying exorbitant price for the same…… not worth

You can order from this store but then forget about ever hearing back from them. No emails, no updates, no order confirmation, no shipping details, no response on Whatsapp. Been waiting to hear something (anything) for a week and still no clear response on an order worth multiple thousands.

Fabulous designs in cotton. Also a few in silk. Shop display and decor is amazing. Prices are a bit ona higher side.

I don’t mean to be a nuisance, but I’m genuinely concerned about how the order—placed on stated terms—being handled. The delays and lack of resolution are causing unnecessary stress to clients seems to be their usual way! I’ve exercised considerable patience despite the unacceptable experience—ideally never having to use this app or store again. They have someone called Megha who is clueless to deal with client issues. Horrible place.

The variety is good but both the fabric and customer service is not worth the price they are charging. They delivered a wrong fabric but are not exchanging or refunding the amount paid. I have to call them everyday to remind and ask for it . They care the least . Will not recommend

The pillow cover and filler that I bought 1 year ago for 3 k have ripped apart, both the cover and the filler. Chair covers purchased have faded in 1 year. Very poor quality inspite of the high price.