626georgiec
Google
This hotel exceeds in certain areas and lacks greatly in others. The positives include the outstanding grounds, and the gardens were simply beautiful. The attentiveness of the reception team and service staff was second to none, very much a traditionally ran hotel. Maybe trivial, but the shower in the room was one of the BEST showers I've experienced, with a huge shower head a piping hot water. We only dined for breakfast, which was nice, with a varied menu. |However, what I found disappointing is that they portray themselves as a dog friendly establishment, but, unfortunately, on 2 separate occasions, the owners two dogs, who are permitted to roam around the hotel freely, aggressively charged at my dog, who, thankfully for them is non reactive so luckily no harm was done to any of the dogs, however, this could have resulted in a nasty event, particularly if children were around to witness. |Additionally, there was no doggy items left in the room such as a bed, bowls for water etc, which are frequently supplied in other hotels. With respect to the owner, who initially was nonchalant to my concerns regarding the incident of her dogs behaviour, she did eventually acknowledge the issue and refund a portion of the room rate. My advice would be, if you have reactive dogs, then be aware should you plan on staying and remember to pack a bowl and bed for them.