Michelle Creighton Gautier
Google
We have been coming to Couleurs Jardins several times a year for the last 16 years,
It’s a must at every holiday. Unfortunately we were very disappointed this time - the food and the setting are still great, but the service and bad smell permeating from the kitchen made it an unpleasant experience- I totally understand that summer staff are often young and students, but they need to learn the basics: don’t bump into the clients chair every time you walk past, serve the wine and water instead of leaving the clients to do it themselves (walked by table several times when wine and water glasses were empty and didn’t refill even when saw us refilling ourselves, didn’t ask if we wanted more wine / water when bottle empty), friendly welcome, being able to resolve a table that moves every time we eat rather than shrugging shoulders and saying I ll go ask someone…. We were also disappointed in the overall experience - dirty, bent menus, had to wait 15 minutes for the bill and in the end go to the bar (the restaurant was empty, it was 23h and end of the 2nd service).
We will be back because we love this place but hope that management will take the time to train and observe their staff and the details… it’s the details that make the experience.
Thank you