Jennifer D.
Yelp
The fudge is very, very good. The service? Not so much. I went there late morning, early afternoon on Friday, August 25th with my husband and almost-year-old daughter. We were looking to purchase some maple fudge for my daughter's birthday; we thought it'd be nice for her to enjoy some for the first time. Unfortunately, the young man who was working at that time (tan, thin, with black rimmed glasses) was extraordinarily rude. I get that customers get in the way of beach time, and God forbid employees have to deal with them, but all we wanted was some fudge and maybe a little professionalism. Instead, this kid looked at us, no greeting, no smile, then looked down at the floor, then looked at us again, and back down at the floor. At this point I was testing him to see if he would ever greet us. He didn't. I finally said, "Hi," and he said, "Hey." Never did he ask if he could help us, or if we were looking for anything in particular, etc. I asked for a half-pound of maple fudge and he got it, and then just handed us the box and stood there. Again, I waited to see if he would thank us for our business, but apparently this was too much to ask, as he never said a word. I was annoyed at his lack of people skills and severe unprofessionalism, so I said, "Thank you," and his response was, "Yup," like he couldn't care less. And he walked away. Either this is a classic case of nepotism, or management holds applicants to incredibly low standards, as his behavior was unacceptable. All my family wanted was some fudge to enjoy for my daughter's first birthday. Instead, we got attitude. It will be a long, long time before we return. I do not see the point in driving so far out of my way to get "service" from moody teenagers who make it very clear to the customers that they'd rather be at the beach instead of working. Standards! Please consider hiring people who actually care about having a job and preserving the integrity of a business. Lazy management = lazy employees.
