Countryside Village Apartments

I have been visiting with my girlfriend here at this complex and have seen nothing but disgust and it's sad that this place charges this much and most people can't live comfortably, she has been living here for 6 years and the hole you see in the bathroom ceiling this makes the 3th or 4th time this has happened to her. They will not fix things. she has expressed to me that she doesn't want to move, but feels like her hands are tied and she has no choice! Matter of fact her electric bill was around $1000 dollars in July because they refused to fix her AC the right way. Granted she was given a rent credit for that month, yet that electric bill remains unpaid in full because she had to choose between rent or electricity. If you are thinking of moving here, Save yourself the trouble

Absolute worst place to live in. Their maintenance is garbage, along with their property staff including management. This is the SECOND year in a row where we’ve had no AC in the summer. They simply don’t care at all. Last year, we didn’t get a unit for AC placed until August, same thing this year. AC issues started back in late May and they come to check it out once and say that it’s been fixed but then the next day, it stops working. The big issue this year is that the big AC fan outside has gone down, and it’s made this loud noise and for some reason, that doesn’t concern them? They’re doing all these stupid little promotions to move in because they are flooded with bad reviews. They’ve changed all around staff, like crazy. They’re incompetent and don’t care about their residents. We have a big fly issue at the moment due to having no AC and we are really at our breaking point. These are the worst apartments EVER!! Stay away from countryside village.

I had a fantastic experience moving into my apartment, the cleaning team did an amazing job – everything was spotless and sparkling clean. The staff was also super helpful and welcoming, making the transition smooth and stress-free. I'm loving my new place and the community so far!

I moved in with my friend, she had been there 2years & 4 months. The pool is never clean, they make u take everything out of cabinets to spray for roaches, it's like moving every2 months, crazy. We had to run due to infestation of roaches. We even had to leave her living room furniture, bedroom furniture because it was all infested with roaches. We couldn't cook for the bugs diving into our food, waking up with roaches crawling on us. Terrible place to live, & the manager is hateful, snobish. Do not move in .

The staff and maintenance are good people they always help me out when I needed it, other tenants not bad you just got to understand your in apartments and people gotta let loose from time to time, overall it was pleasant place to live and I like this Management and maintenance team they have for 25-2026 much respect from me and take care.

When I moved in here, Jimmy was in charge of the maintenance and I never had a single issue. He was quick, considerate, knowledgeable, and when I would call for maintenance, they would be here sometimes within 5 mins of me calling. To say its gone downhill since he left is the understatement of the century. I haven't had my A/C fixed in over a month. Do yourself a favor and stay away from here. You have a better chance of winning the lottery than you have getting a maintenance request taken care of.

This apartment complex has been the worst place I’ve ever lived. The front desk staff is unresponsive and makes you feel like your concerns don’t matter. I hope others have a better experience than I did, but if I were you, I’d look elsewhere.

From the moment I moved in, it's been a nightmare. The refrigerator wasn’t working when I arrived, and my designated parking spot was filled with mud. I submitted a maintenance request—they kind of cleaned the spot, but it's still in terrible condition. my dishwasher has now started leaking water. The maintenance issues are never fully resolved, and overall the management seems uninterested in providing a livable experience. This has easily been one of the worst rental experiences I’ve had. Avoid this place

These apartments are in an OK area, the proximity to I-35 can be annoying depending where in the community you are. The overall grounds aren't well kept, no one cleans up after their dogs, office staff doesn't care to enforce rules, porches have anything and everything someone wants to store, trash and random kids toys on the covered parking, loud obnoxious kids with no parental supervision all over the parking lot most afternoons and evenings. Pool didn't ever look fun to go in and was always filled with loud kids, the gym is a joke. Only thing that was okay was the price and the maintenance team, don't remember he guys name but he was very nice and responsive and said if we ever had an issue to just knock on his door. You get what you pay for.

if your military stay away, they will do everything in their power not to break your lease if you are PCSing. I had to get my leadership involved for them to actually answer my emails when i was leaving.

Take it from me , I have been living here fir 3 years a moor an I can testify this new management is fire Jessica is a real definition of sit back a let me handle it ... I was thinking of moving out but with the looks of things an how improvements have been made am staying an baby if u looking forward to moving here I urge u to hurry up this plc is amazing ....

I have had one of the best experiences,since management changed,Jess has been of great help when it comes to talking care of my needs an on time to , I never met her before but when I did I understood why things changed she is had working ,very welcoming an polite.always has smile .i won't lie she made country side feel like home again...an her team t super Friendly.Thanku all for the service u provide an to Jess girl just take your flowers .

Worst apartment company ever you can make appointments for maintenance or carpet cleaning but you're still on their time the appointment does not matter

This place is highly unprofessional. The managers are very rude. Their maintenance men are straight garbage and are going to cause someone to either get injured or worse die from an electrical fire. Plus half the units probably have an outdated ac unit that was put in since 1985. A lot of the other tenants have been complaining and or having issue keeping cool. This place is ridiculous highly suggest not living here. Also the maintenance men will damage your property so I recommend hiding the valuable things cause you won't get reimbursed back on it. It's cause their maintenance men aren't bonded or insured and the main office that runs the complex don't want to take responsibility. The tenants do. If you're reading this take my words and go someplace else.

Office never answers the phone. They do everything out of order. They're extremely unprofessional. And when you have a problem, like I said they don't answer the phone. If they answer they'll say they'll call back in 30 mins and never do. Or if you go, they'll ask if you can come back. It's just ridiculous honestly

Love living there but they don't cover ANY expenses AT ALL. They gave me a rent quote and they knew how to make the price sound reasonable but by the time payments came, reality kicked in and turns out it was Rent + renters insurance + water + Trash and sewer. While maintenance service was quick I felt like they where money hungry. I lived there for 1 year and 3 months and to make matters worse after my lease was over and I moved out turns out they where charging ME an extra $50 That's why I decided to give them a well deserved 2 stars out of 5 A OK location Pet friendly neighborhood Fast maintenance response And okay grilling and pool area But these dudes don't cover ANY Expense but maintenance So if you decide to come live in countryside be ready to pull more money out of your wallet than they make you think you are, oh and security there is bad. They only pass by twice a night and they don't have security cameras anywhere, I heard a few neighbors getting they're cars broken into despite the area that they're in

Here's the thing. Apartments are clean. Very outdated for "luxury" apartments. You may find a couple roaches. Carpet definitely wasn't cleaned before we moved in. Trash area is always overflowing and you're guaranteed to see tweakers going through the trash all hours of the night. Oh, and the dog feces, don't forget about that- it's everywhere!!! Very old A.C units that drip water down the inside of the walls- thankfully living here isn't long term, I can't even imagine the mold problem theyve got brewing. If you ever feel in danger or have any noise complaints or anything be sure to call their after hours Walmart rent a cop. They'll be here to help once they're done with their rounds through the stores parking lot. If they come. I sincerely hope that if you do decide to spend the amount of money they want for rent, that you get peaceful, normal, considerate neighbors. If you don't, YOUR LIFE WILL BE HELL. The walls and floors of this "luxury" apartment are PAPER THIN. Every footstep, slam, yell, sneeze and fart that your neighbor makes will sound like they're in the next room. God forbid they've got loud kids. I just hope you don't work. Or need sleep. If you have concerns, like maybe willing to move apartment buildings because because your neighbors are so loud, nope. The manager will tell you "Well, if we move you, that won't fix the problem- whoever we move in after you will have the same problems." I can't make this up. And common sense is not there either. I hope you don't have to EVER get up early. Don't enjoy your sleep. They LOVE to have their workers come SUPER early - it was 7:30 am- and lay carpet, drill, throw stuff out the windows, and hammer. At least it sounds like someone got a new carpet laid when they moved in. If you want to spend tons of money for a small, outdated, unsafe apartment complex that's just kind of o.k, and roll the dice when it comes to having a good quality of life, then this is the place for you!!

I lived in these apartments for five months. They were quiet and to me looked nice inside and out. When I first moved in a few roaches had shown up so I called the main office and they had pest control come out. By the time my fifth month came around I was going to the kitchen to get something to drink and a mouse came through the wall and ran under my stove. I immediately called emergency maintenance to make them aware of the situation and I vacated my home. Maintenance told me it's not an emergency and that they would come the next morning which they did and caught the mouse. I returned home and stayed in my apartment for a few days until I heard scratching on the walls at three in the morning. Once it stopped I went back to sleep but the next morning I woke up to a hole in the bottom corner of my wall in my bedroom. When I called the main office they said they would send pest control out. Pest control didn't find any mice in my apartment and the two entries I found I told the main office about and they patched the holes. The one in my bedroom had gotten bigger before I had told them to patch it. I stayed at my parents house for a little bit and while I was at my parents my dad put down mice traps on top of the bait traps pest control put down. My dad moved my refrigerator which didn't happen by maintenance when I asked for them to look everywhere and under my refrigerator were three dead mice that looked like they were there for awhile. In a week my dad and I caught six mice and that's not including the mouse maintenance caught originally. When I complained maintenance said they were going to put an ultrasonic plug in my apartment that would detour them from my apartment. That didn't work either. So then with my dad bringing every dead mouse to the office I asked them if they could put flyers up and check other apartments with pest control to figure out the problem as I was already told by other leasing agents they are aloud to do. Such as saying "they have been made aware of a problem". The property manager told me legally they can't say what is going on in my unit, but I didn't understand why they couldn't check other apartments. After another week I went into the office again and asked what they can do. The property manager said, "you're the only one complaining in your building. What do you want because clearly what we're doing isn't making you happy having pest control come out every week." She also got an attitude with my father who had been having to clean up the dead mice. I told her I wanted to break my lease. By the time I moved out we had killed 9 mice in my apartment with five of them being babies in a span of two weeks and there was feces everywhere. The sad part about this event was someone else in my building had mice I found out as I was moving and never called it in. It's wrong to make someone live with something just because I'm the only one complaining about the situation. They could've gotten a real exterminator out to check the walls not just pest control and vacate the building. None of those things were offered to me.

I love living here I love everything about it I would recommend this apartments community to anyone I know the office staff is so sweet and amazing and the maintenance staff is always Jonny on the spot also very professional and always leaves notes in very great detail of what the problem I was having was and how they fixed it!!!

I love living here! Tracey, the manager, and the entire staff are amazing! They are so quick to take care of any issues. the maintenance staff is professional, efficient, and courtesy. They recently took out the tennis courts and put a covered pavilion w/ stone bbqs, a stone fire pit w/ benches, 2 separate dog areas and a kids jungle gym area! I think it looks very nice! It has increased interaction between the residents which has improved the feeling of community. I've lived here about three years, the driveways and parking lots get potholes and they always repave. They have done it twice since I moved in!