Couples Swept Away

I had an amazing experience at the resort. I got married there last week and everything was great. I especially appreciate the staff specifically the wedding staff (Rochelle and Desmont) who were very professional and accomodating. They made my day go so smooth and I'm grateful for that. The night entertain (I do not remember the band's name) but they were awesome and full of energy. The massages at the spa across the street was great and I usually hate massages. The makeup artist the day of my wedding did a fantastic job. I showed her my inspo photo and she did exactly what I asked for. The atomsphere is just relaxing and I honestly wish we would have booked more time there. I almost forgot to mention that the different varieties of food was great as well and I highly reccomend the private dinner on the beach. The beach in the daytime is absolutely breathtaking. We were extremely pleased with everything and may spend our 1st anniversary there.

What a lovely hotel and the staff are amazing. The food was really good in all of the restaurants, including the buffet. Everything is included Scuba, glass bottom boat, paddleboard and the catamaran. The beach is one of the nicest i have been on. The sea is warm and crystal clear.The rooms are spacious and well stocked. The hotel even run a shuttle service to and from the airport.The whole holiday was fantastic

We were there during the hurricane and cannot praise Karen and her team enough. We were kept informed at all times and were made to feel safe and secure through a scary time. The staff were worried about their families and homes but still looked after those of us who couldn't get home with cheery professionalism. ||When the hotel reopens I would definitely recommend anyone to visit. The food is delicious in all restaurants and the rooms are clean and spacious with huge beds! The beach is absolutely gorgeous. We are normally pool people but did not spend any time around the pool during our holiday - the beach is just too special!||The main reason we will certainly return is the staff. Everyone is so friendly and helpful - the gardeners, waiting staff, reception and cleaners all had smiles and were always happy to help. Special mention to Orlando, Kamal and Rochelle in Palms but a big thank you everyone there for looking after us so well!!

CSA is absolutely wonderful! The staff is so eager to help and truly makes you feel at home. The food is fantastic too! I really think Jamaican night at the Palms should happen every night, not just Fridays—it’s that good! A huge shoutout to all the amazing staff! 😀 We can’t wait to return for our anniversary celebration since we got married on the beach on October 19, 2025, at 10am thank you CSA for making our wedding and holiday amazing 👏🏾 🤩

Been here a handful of times. Experience was not great. Massage was bad, gave us incorrect departure info, construction right outside our room, pool bar filthy, and restaurant opening pushed back. Lack of entertainment. Tried to get ahold of management twice through email and phone and no communication was returned. We usually really enjoy this place but this time we did not. We did enjoy the beach, the Tiki Pon Da sea boat to the little island (best lobster), Lilys which is next door at Skylark, Great food, vibe and bartenders. Woodstock is a fun beach bar with food, Bambo Roots has live music at night so much fun. Flagg City had great lobster short walk from Woodstock and Roots. For good food Best in the West, jerk chicken is yummy.

We have been going to Swept Away for 27 years The tennis is fantastic. The beach is beautiful. The staff from top to bottom is so kind and wonderful. Food is plentiful, healthy, delicious, and would fit any dietary requirements. Red snapper is wonderful. Rooms are fine, clean, comfortable, and we have stayed at all levels. Pickleball has now been added. There is air conditioned racquet ball. Also a full track. Every year they find the football game with the Ravens from Baltimore and we get to watch it. We don’t want a tv in our room but other rooms have them. If you want to sail or snorkel or sing with The Piano Man or dance or go on a booze cruise. It’s all there and all inclusive. Their beautiful decorations at Christmas and New Year’s and Valentine’s Day along with all the special entertainment are just amazing. Mr Lee Issa and his family and Mr Brown and the absolutely amazing staff that have made my family feel so welcome will bring us back twice this year. There are many reasons guests go back year after year and I hope I have specified them all. Richard and Karen Williams send you love. We will see you in 6 weeks.

I can’t understand all the bad reviews, I’m an avid traveler to the Caribbean this place is absolutely amazing, beautiful the staff are a delight. The food is plentiful and pleasing. The ocean is like a hot bath. The sand is white, clear of shells and rocks. The room I’m in is a beachfront renovated room with a big TV. There is a hurricane coming I hope Jamicia’s residences don’t get hit too bad, right now Negril is paradise 🙏

Overall, good all inclusive vacation resort if you can get it for less than $3k a week. We would go back if the price was right. We went during their low season so things were a bit different than normal. One of their four restaurants was closed, some nights there was no buffet option, and for about 2 hours every day there were no food options at all. There were lots of new people being trained too. Everything except the 2ish hour window with no food options at all makes lots of sense during the low season. The food was all good on average, a few things were great and a few things were duds. One annoying thing is that if a buffet was out of something, it didn't appear as though they ever replenished it; out of 7 days I only actually saw bacon or their "famous" banana stuffed French toast twice. Most of the restaurant staff were cheery and attentive, some seemed very new to serving though. Also seemingly because it was low season, one of the beach bars was closed but the other two were more than capable of handling the low number of guests at the resort at the time. Drinks were good and they didn't skimp on the alcohol. Bars also had some "top shelf" options. The bartenders mostly seemed a bit grumpy and annoyed when I asked for for drinks other than beer. The room we rented, an ocean view veranda, had a great layout, had a great patio, a great view, and nice amenities like a fridge, safe, plenty of drawers and hanging space. Housekeeping was perfect including daily water carafe and ice bucket fills. We did have to move rooms late in our vacation because our room literally flooded (it wasn't anything we did) but front desk staff did all they could moving us to an "upgraded" beachfront room and even having a bellman move out luggage for us. That beachfront room however was a bit rundown. There was very little light in the room and there was no glass in the windows, just shutters which barely kept the heat and humidity out. The AC could not keep up. We only need the room for one night so we dealt with it. I would never book a room without real windows. The resort grounds were beautiful and very well maintained including the lush area between the rooms and the beach. There are plenty of entertainment activities beyond lounging on the beach from free fitness classes throughout the day, beach volleyball games, Cornhole tournaments, paddle boards, water bikes, snorkeling excursion (yes, free!), a 2.5 hour catamaran excursion ending with a sunset view (also free but tips for the subcontracted crew were solicited), to a piano bar, dance lessons, dj parties, and a beach bonfire.