R8883MVdanielg
Google
Overall, our experience at Couples Swept Away was just okay. This was our fourth all-inclusive (we’ve stayed at Secrets, Dreams, and Breathless), and it definitely didn’t compare.||Pros:|• The reservation-only restaurants were both very good. Lemon Grass had great ambience, service, and solid dishes like Pad Thai and sweet & sour pork ribs. Feathers was equally enjoyable, with good beef tenderloin and salmon cakes.|• The beach is gorgeous — warm, crystal clear water on 7-mile beach.|• The snorkeling excursion (included) was a highlight. We saw a sea turtle, lots of fish, and even fed them — very cool.|• The Wednesday night steel drum group was unique and fun.|• Quiet and peaceful atmosphere overall.|• Felt relatively safe, even with vendors frequently offering marijuana or massages.|• Cocktails were good, and top-shelf liquor is included (though you do have to ask for it).||Cons:|• Food variety: Outside the two reservation restaurants, options were limited. The Palms was the only sit-down option without a reservation, and the buffet was minimal. Some food was decent (the pork loin and desserts stood out), but much of it was mediocre. Seeing meatloaf reused from lunch on a cold platter at dinner was off-putting. Compared to other resorts, the buffet and variety really fell short.|• Pools: Run-down and in need of maintenance. Chipped tiles, worn edges, and the swim-up bar had dead bees scattered around — not appealing.|• Rooms: The room was fine overall — good A/C, nice balcony, comfortable bed — but dated. Covers were rough, and several times we noticed a sewage smell from the bathroom. That was a big negative.|• Service: Mixed. Some staff were friendly and helpful, others seemed bored, disinterested, or standoffish. Service speed varied from good to slow.|• Transportation: The transfer took us 2 hours and 20 minutes from the airport. A party bus with drinks and snacks would’ve made it more bearable.|• Price: For the cost (more than the Secrets nearby), we expected better food variety, updated pools, and more consistent service.||Overall:|For the first half of our stay we were disappointed — mostly due to food and room issues. The last two dinners helped redeem things, but overall the resort didn’t live up to the price point or the reputation. If you want a quiet beach, simple vibe, and don’t mind limited dining, you might enjoy it. But if you’re looking for a polished all-inclusive with variety and consistent service, I’d recommend looking at other options in Negril.