Court Hotel City Center Utrecht

I would not recommend this hotel to anyone looking for a good night's sleep. The hotel is located right next to a student residence, and during our stay, it was absolutely impossible to sleep. Loud music and shouting continued in the courtyard – directly outside our window – until 2 a.m. Despite this, the hotel did nothing to address the situation.||It is unacceptable for a hospitality business to sell rooms where guests simply cannot rest. A hotel should ensure a minimum standard of comfort and peace, and this was completely lacking. Very disappointing.

Quirky hotels rooms onto the canal sets this place apart. The service when we arrived was friendly but the comms beforehand was second rate. My beef was really the cleanliness of the site - the canal side rooms are a premium and the rubbish outside the doors was not very nice - it was there when we arrived and there when we left a few days later. Cigarettes butts rubbish and dirty tissues and dirty mats - the hotel staff pass these rooms everyday so they must be happy with how the place is presented ? - below par in my book. There is lots of competition in town these days so if i were C hotel i'd pull my socks up - thx - you could be so much better. This was a repeat trip to hotel but the site is not looking very nice.

We had a lovely stay here. Our room was clean and spacious with a very comfortable bed and good shower.|I was well looked after by the night porter who very kindly tended to my bleeding elbow after I tripped over in the street.|Unfortunately the front entrance to the hotel is disappointing. It appears to be in the process of being updated, however the steps were not cleaned over the 3 days of our stay and rubbish had accumulated.|I would still recommend this hotel.

Nice and clean room. Big and high ceilings. Good, central location close to cafes, bars and the canal. Nice and helpful staff.||Very noisy from the outside road at night. Had to have white noise on in order to be able to sleep. Would have liked to have had more options of food for breakfast.

We had a lovely stay in a great location. All the staff were friendly and helpful and the canal side room was really nice. Roadside parking was easy and convenient. |The only issue was the bins being outside the windows during breakfast. The windows were open and a lot of flies were buzzing around the bins. The bin lorry came while we were having breakfast; there was quite a smell as the bins were emptied.

Absolutely loved it, from the very friendly greeting at reception, to the beautiful room, the overall hotel it very well kept and very clean and tidy, the staff are so lovely and a credit to the hotel, they made us feel so welcome, nothing was any trouble, the evening meal we had was also very nice and at a reasonable price. We will be more than happy to stay again. Thank you 😊

We were very happy with our stay. The staff is extremely pleasant and helpful. We had a problem with check in, and Julia and Tess went out of their way to rectify the situation. Everyone at the hotel works hard to make the guests feel welcome.|We will definitely return!

I would recommend this hotel very much. Our room was clean and spacious, the hotel is in a central location, with helpful and friendly staff, and a good breakfast. The car park was a short walk away (about 3 minutes). We enjoyed our stay and would come again!

We recently stayed at the Court Hotel for a conference I was speaking at. Our plane arrived really early (5:45AM from the US), and we arrived well before checkin, but were utterly exhausted. I asked if they could possibly try to manage an early checkin, and Sally at the front desk said she'd try to do what she could. She managed to get us in at 10AM, which is even before normal guest checkout! I don't know how she managed it, but it was such a relief to be able to lay down and recover from the 15 hours of travel. The room was great, the wifi was free and strong (and didn't do that awful thing that hotels often do, where you have to sign in with your room number, and if you close your laptop, you get disconnected and have to go through that login again. It seems trivial, but as a computer programmer, it's a real nuisance.) The included breakfast buffet was lovely, and they even offered to print out my train tickets that the conference organizer emailed me and I stupidly forgot to print out before leaving. No charge. I absolutely love this place, and would gladly stay there again. The front desk staff was always friendly and enormously accommodating (and Sally is an absolute rock star). The fact that they didn't nickel-and-dime over small things like wifi and printing stuff out was a welcome relief from large hotel chains that want to charge you for every tiny thing. The single thing I do wish was different is that the bathroom lights are very dim, which makes it difficult to put on makeup. If you have a lighted travel mirror, you may want to bring it for this hotel. (If they added one of those lighted, adjustable makeup mirrors to their rooms, it would be absolute perfection.)

This hotel is situated in a wonderful location with pretty much everything you want and need in walking distance. Getting there is perhaps slightly more difficult because it is in an old town centre, but a cab will always get you there. Friendly and helpful staff. The interior of the building is rather lacking in charm considering the building and location, but it still looks high end enough (looks, not 'is'). The rooms look comfortable and high end on a superficial level, but on closer inspection it is all rather tired and cheap. The rooms do seem spacious and have practically all facilities and plenty of pillows. The beds are in the small side and seem to cater to heavier people rather than people with a healthy BMI. As is standard in continental hotels, a shower, but it is fine. Considering the size of the rooms they could have easily made room for a bath and give customers a choice of showering or bathing (especially at that price). Breakfast is by far the biggest let down. The seating is as if you are at a mid-market café at a busy train station. The choice of food is a complete level with a lack of warm choices. I do not understand European hotels with their emphasis on pastries and sweet things for breakfast (at least this is in keeping with their beds aimed at bigger customers). I would have liked more choice, more warm food and more savoury. Also more comfort and better eye for detail.