Courtyard Boston Downtown

The location is absolutely amazing. It's right downtown in Boston, where it has everything you want to visit in walking distance. Stay AWAY from Massachusetts Avenue! Other than that service, here was hands down one of my favorite hotels I've been to. Polite people and staff. Very respectful, too. The room was a standard occupational. I would appreciate coming back anytime. I would also recommend it to anyone who would like to see Boston or has business to stay here.

After an unexpectedly rescheduled flight, I stayed at this hotel for an additional night following four days for a conference in Boston/Cambridge. Overall, it turned out to be a pleasant surprise. The hotel's location is unbeatable, making it a breeze to walk to any destination in Boston's Downtown. Plus, it's just a few minutes from the Tufts Medical Center station on the Orange Line metro, adding to the convenience. The building is a beautiful piece of history, adding a charming touch to my stay. However, the rooms could use some modernization. On the high floors, there was an unpleasant odor, and the bathrooms lacked proper ventilation. Additionally, the power outlets were too loose to hold any plugs securely, making them quite unreliable. On a brighter note, the service was top-notch. The staff was incredibly friendly.

As a local bridal shop, I highly recommend Courtyard Boston Downtown. This hotel offers an exceptional experience for wedding guests and couples. The location is perfect, right in the heart of Boston, making it convenient for out-of-town guests to explore the city. The rooms are comfortable, modern, and well-maintained, providing a great place for guests to relax before and after the big day. The event spaces are elegant and versatile, ideal for hosting wedding receptions and other related events. The staff is professional, attentive, and goes above and beyond to ensure a seamless experience. Many of our clients have stayed here and praised the excellent service and convenient amenities, including the fitness center and on-site dining options. Courtyard Boston Downtown truly enhances the overall wedding experience with its superb hospitality and prime location. Highly recommended for anyone planning a wedding in Boston!

I would have given 3.5 stars, if that was possible...||The location is excellent, with a nearby T stop and close to many restaurants, shops, and bars. The staff was very friendly and accommodating, including receiving a package on my behalf and arranging a late check-out. ||The bed was very comfortable and there was great water pressure in the shower. The room was a little dated; it could use a bit of a refresh. It was also pretty small, but not unduly so for a reasonably priced room in a major city (especially during graduation season). It was clean and the housekeeping staff kept it so for the duration of my stay.||The lobby was lovely. The hotel bar had some decent, and not too expensive, sandwiches which saved my butt after a late-ish arrival following a trans-Atlantic flight.

The location is wonderful. The old Lobby Beautiful, but the room left much, much to be desired. It was old, and not in a charming way. ||The room was not dirty, but the furniture old black lacquer, and kind of “sticky”. ||The bed was pretty saggy. There was a clock radio either USB, but that was the extent of USB options. ||There was a lighted alcove with power outlet at the entry. Maybe a $50 table from IKEA for a place to charge phone and drop keys. Otherwise It was totally wasted space. in what it appears was the “smallest” room on the floor. I’d asked about an upgrade as a Lifetime Titanium, and was told I’d been upgraded to a “City View”, but I had booked a city view. ||The TV was flush mounted to the wall, which prevented access to the HDMI ports for my Fire TV stick. ||I discovered the HVAC didn’t work, only after getting into bed for the night. Kept bumping the temperature till it maxed out at 80 but only Ice Cold air came from the vents. ||The bathroom, like the entire space was tiny. Limited counter ledge behind the toilet. The shower was clean, but the sliding door only opened a matter of inches, and while I’m not horribly slender, I was barely able to fit through the door without scraping it. ||They note there is a Starbucks on property, but it’s actually an automated espresso machine at the bar. The bartender was very slow as a barista and I gave up. ||I’d tried to communicate with the property on the Application. They were very slow to respond, and when they did, my outlined questions were not addressed. I’d not received a digital key so I had to wait for the one person working the desk. Another person was stocking the convenience store, but seemed oblivious to the line. ||When Jeff came from the back, he was courteous and expedient in getting me a hard key. ||Probably won’t try this place again.

Warning: don't book on a Saturday if you want to sleep through the night. I thought I would be safe from the night club noise complaints in other low scoring reviews because I was on the 12th floor. No issues with the club itself up here, BUT when people got out at 2am they blasted music in the parking garage across Tremont St for an hour. It was so loud it sounded like there was a speaker in my room. Clearly audible even in the hallway when I went to ask the front desk about it. If you need to book Saturday into Sunday, make sure to request a room that does not face Tremont St and bring earplugs. This is not an exaggeration. I'm writing this at 3:15am and it's finally quiet again after an hour. Severe weekend noise issues aside, a fine hotel to stay at depending on what day of the week and where your room is facing. Very convenient location during the day with amazing staff, even if the rooms are a bit pricey for their size & amenities. Lobby bar makes great drinks too. This would have been a 4 star review if not for the noise problems. In fairness to the hotel it's not directly in their control, but I expect to sleep when booking a $300+ room. Staff implied this wasn't something new so one potential solution is for them to coordinate with Boston PD for proactive noise control rather than reactive.

I just returned home from a 5 night stay for a conference. I traveled with my coworker and we had no trouble with the check in process. The front desk staff was pleasant and efficient. Our room was clean, although small as I would expect in an historic building. We had no trouble functioning in the space and appreciated the refrigerator and multiple outlets. The location was walking distance to the T, the Commons, and the Freedom Trail. This location is DOWNTOWN, that means you get some noise in the evening. We did not eat at the hotel, but the bartenders, Gezim and Nash, made our stay fun and personal. We chatted at night and they were engaged and professional; truly wonderful people to meet and I would call them both friends. Personally for me, I value customer service over room size any day. Would definitely stay again.

Stayed here for 5 nights for business.|There were both pros and cons, but overall the stay could have been better.||Pros:|Great location – in the heart of Theater District/Chinatown. Plenty of good restaurants, convenience stores, shops within walking distance.|Free filtered water machine in lobby|Starbucks coffee counter on-site in lobby|Front desk staff Jailene (night shift) was very pleasant and helpful, and made sure me and my business colleagues enjoyed our last night there. |Friendly security staff (see below).|The gym is very basic (dumbbells + treadmills), but if you want to get a workout in, there is a YMCA center a block away. It's free for first time visitors, otherwise $15 for a one day pass.||Cons:|The first room I was put in shared a wall with a nightclub. The music was booming and was quite annoying late at night past 10pm, especially when traveling for business. I called the front desk and the only option was to switch rooms, so I had to pack all my stuff up. The security was kind enough to bring me a cart and my new keys to my room. I was on the 7th floor and forget which room I was in, but it was the view facing the other rooms (see pics). |The new room was on the 12th floor and the view faced the Prudential Center. If you are staying here, I highly recommend asking for a view of downtown if you want a quiet night’s sleep.|The rooms are small – not much space on desk, small closet, small bathroom.|No mini fridge in room but they are available free upon request.||I read an earlier review about the 13th floor having nicer rooms, so maybe I’ll request for that if I stay here again.