Courtyard by Marriott Boston Downtown

This historic property, replete with charm, is ideally situated. It is an eight-minute walk to downtown, a short stroll to Chinatown, and a 10-15 minute walk to Beacon Hill, with the North End accessible within 10-20 minutes. My accommodations, though compact, were impeccably clean and comfortable. The hotel is currently undergoing a significant renovation, with work anticipated to conclude on the 15th floor. I had the opportunity to observe the renovation progress on the 15th floor and was fortunate enough to receive a guided tour. The updated rooms and furnishings are exquisite, and the hallways feature tastefully redesigned wallpaper. The restoration of the original millwork above the elevators, previously concealed by wallpaper, is a particularly commendable detail. The remodeling aesthetic is modern, understated, yet elegant. Our stay at this property was highly satisfactory, and the service provided was exceptional.

The hotel is in a great location near the Theater District and Chinatown in Boston. Check in at the hotel was fast. The rooms are small and worn, and the bathrooms extremely tiny. The rooms definitely need an update.||The hotel forgot to clean my room one day (and stated I asked not to have cleaned), and they did not have any staff to clean the room when I requested. The Front Desk staff are not very friendly. The hotel is really affordable for central Boston. The hotel is quite average overall, and not new looking like so many Marriott Courtyards in other locations.

This property is outdated, with small rooms that have an unpleasant odor. The front desk staff and management were rude and inconsiderate, which made the experience even worse. The location is not ideal, as the surrounding area has a high presence of homeless individuals and numerous bars, creating an unsafe atmosphere. The hallways are lined with cameras, which only reinforces the feeling of insecurity. The management and staff here do not reflect Marriott’s standards and should undergo retraining to ensure proper customer service. Guests are paying for a quality experience, and this property fails to deliver. I strongly recommend that @guestrelations@marriott.com review this establishment and take corrective action, particularly with the front desk team—from managers to check-in representatives—to align with Marriott’s mission: “To enhance the lives of our customers by creating and enabling unsurpassed vacation and leisure experiences.” Unfortunately, I felt completely mistreated during my stay. I do not recommend this hotel. Spend your money elsewhere—at another brand offering better management and newer facilities for the same or even lower price.

We love Boston and always struggle to determine the best neighborhood to stay in, as we love to walk as much as we can. This property is a great choice because you are pretty much in the center of it all. Rooms are clean, and the staff is friendly and helpful. My husband had to work a bit on this trip, and this property had a perfect business center to accommodate his needs. We were on a higher floor, so the noise was minimal. Overall, a great stay. We recommend this property and location.

Extremely noisy. People walking down the halls talking loudly. Doors slamming. I could hear my neighbours tv like it was my own, so I asked to move, which they promptly did. I’m now next to the gym, I can hear the person running on the treadmill, but I’m overall satisfied. At least people aren’t running all night. Last night was cool and I slept very soundly. Folks didn’t start moving around until like 6AM. That’s acceptable. Rooms have minor imperfections but nice. I will say, in all the years of being a Marriott member, this is the noisiest hotel. Great location though.

Spent 6 days here last week with my daughter and it was an excellent choice! Location is awesome! It's central, which enabled us to walk everywhere we wanted to go, plus it's across the street from the orange line at Tufts and down the street from the green line at Boyleston and the park. It's also just a few blocks from Chinatown! Lots of restaurants and cafes nearby. Rooms were decent size, clean & nice and bright. They also have a nice gym. I would definitely stay here again!

Rooms are tight. Ours smells like it was freshly painted. But overall a good stay and close to a lot of good places.

Completing a long weekend stay with my daughter today. The rooms in this Courtyard could stand a renovation, but they’re spacious, and location is great for exploring Boston on foot. It’s very central. HOWEVER, theatre district also means nightclub district….as in across the street and next door. Long lines on sidewalks at night makes it challenging to get through. The noise levels are insane! The music got extremely loud from 2:30-3:00 this morning. Lots of sirens throughout the night as well. We are on the ninth floor. Will not stay here again.

The hotel location is wonderful. It's close to Emerson college, theater distract, Chinatown, Boston Commons, and the T (public transportation. The accommodations were nice and the front desk was extremely helpful when we had a slip and fall. We will definitely use this hotel when we make trips to see the kiddo in college.

I've stayed here when running B.A.A. events that are starting near the Boston commons. Super easy check in if you book thru Marriott you can use the app and check in 24 hours before, and use mobile key. If you book thru third party they have to add your Marriott number to the reservation to use mobile key. Prices always reasonable, and a couple blocks from the common. They have great little mini market for soda and snacks, and there's also a 7-11 and CVS around the corner. The room is average sized. Nice king Size bed. No mini fridge but you can request. 6th floor fitness center is super small but has mats, weights, and treadmills/elliptical . Bathroom has shower only.

1 STAR -- If I could give zero, I would. Avoid this place at all costs. I've stayed in dozens of hotel this year a part of my work and personal life, and I've never experienced anything as chaotic or unsafe as what happened here. At 10pm, security pounded on our door and started shouting, demanding we open up immediately for a "weed complaint." We were half-asleep, in pajamas, and completely confused -- we weren't even the room they were looking for. Instead of apologizing or checking their information, security escalated. They kept yelling through the door and tried to force the issue while we scrambled to get dressed. It felt aggressive, unprofessional, and honestly threatening.

I stayed here for one night in November. The front of the building wasn't too attractive since they were renovating but the rest of the hotel that I saw looked pretty good. The lobby was attractive. The layout is intuitive with nothing that's too hard to find. There's also a nice Bevi water machine that serves up complimentary water. In the end, I had a comfortable stay and feel that it was a decent value and also a great location. *I did not request this particular floor but I did hear that the 15th is the best floor and may differ greatly from the rest. ROOM I was set up on the 15th floor. The room was a single king. The bed was comfy and the bathroom was nicely laid out. The room and bathroom were spacious. I had a decent view of downtown and didn't experience any issues. I'm not sure how the other floors are but I was surprised to see a huge lounge area right when the elevator door opened to the 15th floor. There was also a Bevi water machine in this lounge area.

This hotel is in a great location; and our tenth floor room had stunning views of downtown Boston! The lobby had filtered water from a machine with unique flavors that I very much enjoyed: and it is kept clean and lovely. The staff are friendly and helpful end the room was clean and comfortable with nice sized beds and plenty of extra pillows, the bathroom had a nice shower and lots of extra towels. There are noises that can be heard from floor ten; but nothing that prevents sleep. The surfaces were a bit dusty. The beds aren't the cleanest, my friend's bed had a beard hair inside it: the lobby has a fancy bevi water machine that includes sparkling or regular water with a variety of flavors. I was told that breakfast is complimentary, however, there was a bill when I left the breakfast, even though it was clear that I was staying at the hotel. Overall it's a nice location for public transportation and within walking distance to many historical places and attractions as well as restaurants and night life. Be careful walking at night, with the homeless population.

From lamp shades to carpet everything is really dirty. Even the pillows are tiny. This does not represent Marriott or maybe it does. The standard is dropping and the prices are rising. Too many other places to stay.

You can control the fan in your room, but This hotel is in desperate need of a remodel. Was here on business and while the location is pretty good, the overall hotel wasnt great. They advertise as having a gym and it's not a gym. It's a cardio room with a bench and a few free weights. I hate when it's advertised as a "gym" and it isn't. But there's a need because there isn't a gym in the proximity. They could make it great because there is space but anyway to the rooms. It's an older property and I can appreciate it. I love the charm of older buildings but when I took off my shoes and went to the bathroom I stepped on all the nails from the carpet strip. Hurt like hell. But after looking closer the carpet has a lot of miles. Where the Reno needs start. The bed, I always check for bed bugs and when I pulled up the corner the mattress was at least 15 years old. Yellow from what was white. Wasn't uncomfortable but can tell it was far from new. So my cohorts all talked about the fridges in their room for leftovers. I didn't have one. And there wasn't space for one. Weird that it's not standard for each of the rooms to be uniform. Oh well. Lobby is beautiful. Walking distance to a lot of places. But man for how expensive it is...with how the rooms look? Won't stay here again.

We've spent 5 of our 6 nights in Boston at this hotel. It's all the benefits you'd expect from Marriott, clean, comfortable, safe, and hassle free. You can beat the location in the Theater District, tons of amazing restaurants and spots to checkout within 5 mins of walking. The hotel itself is in a historic building, so the basic king rooms aren't huge, but comfortable and the staff were good to us.

I would say it was 3 1/2 star but Yelp doesn't do half . Its perfectly located in Downtown Boston although a bit outdated. They did mention that they were currently renovating at the check in process. The process was quick and we went early around 1pm and we were checked in with no problem. Our room was a double Queen as we were 3. It was spacious and plenty of room for our luggages. It had a refrigerator which was helpful as my sister brought her own food for the trip and needed a fridge. It didn't have a microwave but there is one in the lobby by the market. My sister brought her own electric food warmer container so it wasn't an issue for us. I loved the mirror door closet as it was perfect for the #ootd pic. We had a corner room so we did not experience any noise from other rooms or outside noise. Not sure if it was a mishap or is the norm but our room had no bottle water although they did provided coffee pods and a mini coffee maker. Overall a very budget friendly stay near downtown Boston walking distance from a lot of the main attractions. Although not my favorite courtyard I would definitely stay here again as we had a comfortable weekend. The staff was friendly and they offer valet parking which was one of the perk as parking in Boston can be challenging.

Stayed here for 5 nights for business. There were both pros and cons, but overall the stay could have been better. Pros: Great location - in the heart of Theater District/Chinatown. Plenty of good restaurants, convenience stores, shops within walking distance. Free filtered water machine in lobby Starbucks coffee counter on-site in lobby Front desk staff Jailene (night shift) was very pleasant and helpful, and made sure me and my business colleagues enjoyed our last night there. Friendly security staff (see below). Cons: The first room I was put in shared a wall with a nightclub. The music was booming and was quite annoying late at night past 10pm, especially when traveling for business. I called the front desk and the only option was to switch rooms, so I had to pack all my stuff up. The security was kind enough to bring me a cart and my new keys to my room. I was on the 7th floor and forget which room I was in, but it was the view facing the other rooms (see pics). The new room was on the 12th floor and the view faced the Prudential Center. If you are staying here, I highly recommend asking for a view of downtown if you want a quiet night's sleep. The rooms are small - not much space on desk, small closet, small bathroom. No mini fridge in room but they are available free upon request. The gym is very basic with missing dumbbells + treadmills. If you want to get a workout in, there is a YMCA center a block away. It's free for first time visitors, otherwise $15 for a one day pass. I read an earlier review about the 13th floor having nicer rooms, so maybe I'll request for that if I stay here again.

As I sit in my bed at 1:30am pondering if I like this hotel the never-ending pounding of EDM music from The Royale nightclub next door has made up my mind. I do not! Regarding the actual hotel. The lobby area is impressive. The staff that we interacted with was extremely helpful and attentive to our needs. The rooms are typical big city hotel rooms. Extremely small, basically a bed and some space to walk around it. For the overall size of the room there is ample storage with a dresser and a small wardrobe. My biggest issue is that the hotel is in such proximity to the nightclub that you can hear and feel the music vibrate through your windows till they close for the night. If I needed a room in a pinch I'd come back if it was Sunday through Thursday, but I'd never stay on a weekend again.

My first time staying here. They were accommodating from the start. Let me check in earlier than expected so I appreciated that. The view from my room was beautiful. Just keep in mind- it can be a little loud. It's an older building, paper thin walls. If that's not your thing, I get it. Its location is prime. Everything you need in just a few blocks. I couldn't have asked for a better stay.

Recommend but 15th floor rooms only Very nice high ceiling and remodeled. Great location walk everywhere

VERY LOUD -- Bass was shaking the conference room I was in on the 5th floor. I went to my room on 9th floor. Bass was too loud to sleep. They moved me to 15th floor where they said I would not hear anything. Music thumped until well after midnight on a Sunday. They told me that they share a property with an event company and there was nothing that they could do. Good nights sleep was impossible. Breakfast was mostly pre-made. Eggs were well prepared, toast and bacon were cold. I travel frequently. Worst experience in years.

I had to travel to Boston for a business meeting and my coworkers recommended I book my reservation here. It's not too far from Logan and it's located within walking distance to the financial district downtown, and so I did. Upon arrival, my first impression is this is one of the older buildings in the area. But they did a nice renovation in the lobby so it does not look too bad. The room looks nice, clean, and neat. I got an office desk with a window and a king-size bed. The mattress may not be the most comfortable bed I've left in my years of traveling, but at least the sheets and pillows were clean. The same goes for the bathroom which is very important to me. I stayed 3 days and 2 nights. I am not sure what the going rate is at this time of the year, but I thought it's still reasonable for major cities such as New York or D.C. I'd probably book this place the next time I come back for the meeting.

Just checked out. Was there for a Conference. The hotel was fully booked. Staff was pleasant but seemed overwhelmed. The rooms are very small, no fridge, minimal space to move around- thin desk below window. The HVAC unit in my room was delayed and not strong. Cleaning staff did not take the garbage out of my room, or clean the glasses etc; seems like they only made the bed and replaced towels. The TV was mounted crooked and for the first day there was no channel guide. Checkout today was 11; despite request for more time as a Marriott Gold member - staff was unaccommodating. Housekeeping woke me up banging on the door at 8am!!!! No restaurant or room service.

This Courtyard was fantastic. I think some of the reviews are for the other Courtyard location because the pictures don't match. Or maybe they renovated? Anyway, I was here for 5 days for a conference. My room was spotless. Wi-Fi was always working. I could watch cable in the evening. Had enough space for my huge suitcase and conference materials. The staff was very friendly and professional. The 15th floor has a lot of history, it was interesting to read while grabbing some water. There is also a mini laundry area up there (takes cards). The entire building has a lot of history honestly. I'm taking off 1 star for the food options. Which, maybe isn't really a big deal because I don't think courtyard's are known for their cuisine. The coffee at the bar was pretty bad as well. Very close to Chinatown, the Wang Theater, the Public Garden, and so much more. I could have walked to the convention center which was only 1 mile away. North End was about a 20 minute walk. But it was a bit too cold for that. I enjoyed my stay and would stay again.

The room have the thinnest walls. We couldn't sleep because we had noisy neighbors. I would NEVER stay there again.

Guest rooms and bathrooms are very small. Building is old and guest rooms have not really been updated, so there is a lot of apparent wear and tear. The only outlet in the bathroom is directly over the toilet, which seems dangerous, but it's also very inconvenient. There are essentially no amenities in the guest rooms. Because this location is right next to the hospital, there are constant ambulance sirens throughout the day and night. During our stay, every single night at around 10:30 PM someone would obnoxiously rev their engines for about five minutes straight. The noise is remarkably loud and carries up to the top of the building.

Came here for a work trip for three nights. The first night there was a protest outside so I had to walk in circles to try to get access to the building. Not the hotels fault but I wish they were a bit more hospitable when I arrived. The reason I gave them 3 stars was really for the room itself. It had a really weird odor to it and wasn't very clean. Also was right by the elevators so was extremely noisy. Likely will pick a different Marriott hotel next time.

A friend and I stopped into their swanky bar before catching Rhys Darby's performance at The Wilbur. The friendly hostess guided us to the lounge, since we were just popping in for a drink and a snack. The seating was very comfortable and the atmosphere lent itself to good conversation and fun times. I had a glass of Chardonnay, my companion had the Sangria. we shared a mezze plate, which was just the right amount of snacking for a pre-show meet-up. Rhys was fantastic! Be sure to catch him with Taika Waititi in the wonderful "Our Flag Means Death" on HBO Max!

Don't use the valet service. Dishonest vendor and will damage your property and provide no evidence otherwise.

You know, it's convenient and all, but it's loud. On the second to last floor, yea I could hear outside, and you know I heard the neighbors. Still the bar is great, they got breakfast, it's got history, and it's conveniently located near the theatre district. They got free water for bonvoy members at checkin, and valet out front. True to Marriott, a Starbucks on-site and breakfast in the AM. I will stay here again due to the proximity to my office, but you can really hear everything occurring next door. Ever Uber I've taken from this hotel is a 5-7 minute wait.

Good location in downtown Boston. Smaller but Simple, clean, functional room. In the theatre district close to lots restaurants and bars (it is Boston) that have great patio seating. Many venues closmay be temp closed due to covid). Beds are super comfy, I had no issues. Lobby looks cool, i can't wait for normalcy.

Low end property with extremely poor service. Staff are unprofessional and rude. Room was micro size and needed new carpets. Marriott has severely dropped their standards for service excellence. I'm a lifetime platinum member who is seriously wondering why I have remained loyal to this brand for 21 years. This is becoming the new normal for Marriott.

Mediocre. Staff was friendly. Perhaps it would have been a better experience had we not driven in. We called in advance re parking and were quoted $68 for a regular vehicle, $120 for parking out front if available. Evidently Courtyard Marriott does not have their own parking and hires a third party valet service... valet refused to take our POV F350 after being on the road 5 hours from Maine. We managed to find a garage but it was an extra ordeal we shouldn't have incurred. This was the smallest hotel room I've ever seen, with no refrigerator in room for our leftovers from the North End. The clock in the lobby hadn't been changed since daylight savings (stay was 12/13 & 14 so.. lazy much??) complimentary water station was nice. The interior of this old theatre was interesting and beautiful. $20 for fruit and yogurt in the morning is an insult! Also, our free night was not honored, so why play the points system? I'm not recommending any Courtyard Marriott to anyone going forward. This is a good place to stay IF YOU'RE SEEING A SHOW IN THE THEATRE DISTRICT.

Ask for a renovated room. Service was 10/10. :-) The free beverage machine in lobby was also 10/10.

I had a last minute change to my travel due to Boston Blizzard of 2022, so when I needed to arrive a day earlier..I landed here the rest of the crew where a few blocks up the street. I always like to start with the highlights and lasting impressions. The front desk staff and the gentleman that works the coffee stand in the lobby go above and beyond to make you feel welcome. The lobby is so lovely they've done a great job with the renovations. It's within walking distance to many places and a quick lyft for quick rides. They said my room was upgraded but I was not super impressed. Its a room size that you would get in hells kitchen nyc. I did appreciate the room being cleaned everyday as with covid life some locations do every few days. The bed and pillows were not comfortable at all for me. I slept because I had to. I can't say I would stay here again, but I would swing by too see the front desk crew.

Came here for a conference and also stayed at the hotel... the rooms itself is pretty small - at least the one that I had. It was with a king size bed. Not very much room, but the bed is super comfortable. So that's always a plus. No shower, which is okay with me. I don't Like to take baths in hotel. The staff is super sweet. I came in early in the morning and my room was ready. Pretty centralized. Not too far from Harvard and great eating places.

This is an adorable boutique hotel at a decent price for a big city. Located in the theater district and not far from the Boston Commons park. 20 min walk to Faneuil Hall and Quincy market. Close to Chinatown. I was most impressed with the staff. I arrived in a frantic state as I had left my purse on the aircraft and didn't realize until I had arrived. Laudimira got us checked in early and proceeded to go out of her way to find me a number or contact for Delta. She was sweet and understanding and her customer service impeccable. The hotel itself is an older building but definitely modernized and comfortable. Downstairs lobby bar and restaurant. Great stay

This hotel has a rich history and a much of its historic features are well preserved. Also, the staff are all very friendly and accommodating. However, it's clear when the building was bought by Marriott, the building went through a lot of redesigns and renovations. The design aims to harken back to the flapper era the building originated from, but misses the mark by a long shot. This is a less important detail though. The biggest thing are the renovations made. As mentioned, much of the historic features are well preserved. However when it comes to the rooms, it seems there must have been a smaller budget to work with. Maybe it was just my room, but the furniture was beat up and scratched to high heaven, the mirror in the bathroom was in bad shape, the walls and trim seemed filthy, the TV cheap, the sliding bathroom door falling apart, and the box mounted to the wall that the tv was set inside seemed like an odd and noticeably cheap design choice. These aren't big deals by any means, just interesting details I noticed. Still giving 4 stars because overall it was a pleasant stay. But I'd recommend the hotel look into investing more in the overall design and quality of the rooms.

This is a great hotel in walking distance to all the main attractions. Also close to the metro. Like most big city hotels they do not have a parking lot, but it's across the street from the Tuff's hospital parking. The room that I have is large with a king bed. They have a keurig coffee pit in the room, along with a refrigerator. They have a little sitting area for the floor by the elevators, that has a water machine to dispense hot, cold and sparkling water. It also has a desktop computer and printer for the guests on this floor. TV is large screen with plenty of entertainment options . I have a corner room so I have two big windows. The staff is very accommodating and the place is very clean.

WiFi's was absolutely terrible. Dirty windows. Only reason I gave a extra star is for the gal that checked me in she was super quick and polite.

This hotel is in dire need of a total refurbishment. Rooms are old , hallways are musty. The hotel rooms, as the entire hotel, are kept spotless. The entire staff couldn't be nicer, and more than willing to help you with any issues. While the bar is to bright, the bartender is great, and makes fabulous cocktails.

I really want to preface this review by saying that I recently stayed here on business travel and the review is not a reflection of the staff. I highly recommend staying anywhere else in Boston. From a location standpoint, I enjoyed where it was. It was walking distance from coffee shops, some eateries, and my office. It is located in downtown, so expect it to be busy. There is also a music venue in the area, so I often heard music when trying to rest. The rooms at the hotel are awful. They are SO small, and stuffy. From the moment you walk in, you instantly feel like you're too big for the space. The bathroom, hallway, bedroom, doorway. Everything - is so small. The only time I felt like I had enough space to breathe was sprawled out on the bed. There was also one night where I requested room service, and that option is not offered at this location. I have never experienced such difficulty getting bottles of water to the room. There is also no fridge or microwave in the room, which was challenging when I had food I wanted to savor. I have stayed in SEVERAL Marriotts and I will not be staying here again. The building needs to be renovated and invested in.

I like the location very much, two blocks from Boston Common and 1-2 blocks to 3 different subway lines. I was able to do sightseeing on my morning walks. Beacon Hill, State House, Boston Public Garden and more were a 5-10 minute walk away. We enjoyed a nice lunch in China Town one day and Legal Seafoods one evening, both were a short walk from the hotel. We also enjoyed the lobby bar, restaurant in the evening that changes to a Starbucks and a great breakfast place. All the staff were friendly and attentive. The price was higher than we usually spend, but the location made it easy to sightsee in a short stay.

I really wanted to be able to give the Courtyard Marriott Downtown Boston at minimum four stars but I can't and here is why. I've been to several hotel all over the world and I've grown accustomed to a certain level of customer service from jump. I was a bit let down in this regard. I wasn't expecting a welcome committee but I was expecting a better welcome for a Marriott. Don't get me wrong, the front desk/check-in representative was pleasant enough but my checking experience was blasé! I really do believe that this Marriott has lots to offer but I don't think they have quite figured out how to maximize their assets in a way that motivates the staff and excites its customers. As for my accommodation, my room was very small but clean and I do appreciate that. After touring the city of Boston for day, I returned back at the hotel to take a nice hot shower only to push the body wash pump and it was empty. Needless to say, I had to use the small rectangular bar of soap left on the sink. Normally, I wouldn't even mention it but it's the dang on Marriott for Christ sakes. I expect better for my money. I guess I have to also mention that I was not to pleased with my bed. I found the bed to be very uncomfortable, I really a couldn't put my finger on it but maybe it was the lumpiness of the bed that bothered me. Maybe it not their fault but I prefer a firm bed. The hotel is nestled in the heart of downtown Boston, steps away from legendary theaters and places of great interest. If anyone is looking for a hotel that is very close to everything, then perhaps the Courtyard Marriott Downtown is for you but here is another concern. The fact that the theater is right across the street, when the theater lets out, be prepared to be bombarded by the noise that brings. Perhaps is was the location of my room but this situation didn't help to make my experience better. I plan to return to Boston in the spring but Courtyard by Marriott Downtown sadly will not be my choice of lodging. I wish I could say otherwise bit first impression are everything.

The hotel is an older building but they have managed to keep it more modern and upgraded interiors. The staff has been super friendly and helpful, always greeting you with a great smile and also aware if you are leaving the building and you return... The area is very convenient a block away from Newbury street and another block away from the Prudential building. Easy access to shops, restaurants and relatively close walking distance to major areas of interest. The only time I used U er was when I had load of items to haul with me... I do recommend the hotel to those who want to stay in a great neighborhood but not breaking the bank!!

This hotel is the worst Courtyard by Marriott I've ever stayed in. My room is tiny, everything from the room to the elevator looks drab and run down, it's noisy all night long (it's currently 2:17 AM and I can't sleep because there's so much street noise), and the front desk staff gave me a room right by the elevators and the ice machine despite my being a Bonvoy Gold member. Stay away!

The hotel was nice and clean; the room was probably one of the smallest I've ever stayed in. No fridge and no microwave, must-haves, in my opinion. I did like that they offered Bevi water, I don't care that you had to pay for flavored water, but I appreciated the plain water that was available. After I filled my cup I walked over to the bar and had the bartender add the cucumber .

A great location and fantastic staff at the front desk! It's clean and very affordable. The very small rooms are not exactly quiet and I don't think I have stayed in a hotel room WITHOUT A FRIDGE since 1975. The covid remediations leave you without a bar, maid service or anyone at the front door.

This hotel looks like it was recently renovated, comparing to the rest of the photos that were uploaded. That being said, my husband and I stayed here for 3 nights during our first trip to Boston. There are some pros and cons but our overall stay went well and we would stay again. Pros - * Convenient location. We were able to walk North - South ends with no issues. We checked in early and the front desk associate was super nice about it - so we appreciate that. She offered us suggestions for restaurants and things to do, though we did not refer to it much during our trip in favor of Yelp * In theatre district * Free wi-fi, use of business-center computer and boarding pass station. * Nice views on upper floor * Free fresh choco-chip cookies in the afternoon * Smart TVs with Netflix and I think Hulu (use your own log in) Cons - * The room bathroom does not have an air vent so all that poop smell lingers. You'll probably also want to run the sink. The bathroom sliding barn door doesn't have a lock on it. * Showerhead water pressure is a little low IMO * We did not realize this, but on the second night (Saturday) I was awakened by loud bass thumping. Apparently there's a club next door. While my former dance-till-the-early-dawn self wouldn't have minded, I'm now a light sleeper and was a little annoyed by this. It's manageable but feel like future guests should be aware.

Had a wonderful stay. Clean and spacious rooms and friendly front desk staff. Great location downtown.

Staff very friendly, rooms are very small but very nice! Hotel I is great location to restaurants and theatre venues are across the street. Gym is nice treadmills and dumbbell area.

I like this property located in the theatre district and fairly close to several good eating places (being in theatre district - some eateries are fairly formal). It's actually an old property in a downtown high rise. The lobby is smallish and so is the bar. The two times I have stayed here, on both occasions the room configurations were funky. Certainly appears a retrofit from an apartment complex. The hotel does not have a full-service restaurant but the smallish bar serves food. WiFi worked fine and all the amenities are well maintained. Wallet parking is north of $50 bucks a night.

Ok stay. Stayed here because it's a central location. Keep in mind there is a nightclub/concert venue next door. On Thursday and Friday we could hear the bass in our room (12th floor interior room). Would recommend to stay on a high up floor away from the street. Was very close to a metro stop which was convenient. Room-very Small. Bedroom with small desk and a bathroom. Bathroom was large compared to the bedroom. Housekeeping/cleanliness- seemed clean when we arrived. Was disappointed when the "clean" towels hat were dropped off had what looked like a foundation stain on it. Another towel we received was also stained looking. Brought it up to the staff and they ensured us it was clean but they have that problem from time to time. Seems like they should get a new laundry service. Service- not bad. Staff was not overly helpful when we asked for food recommendations. The valet had much more insight into close restaurants that are good.

The Marriott string of hotels started as a small A&W root beer stand in 1927 and shifted to the hotel business in the 50s. This location is in the heart of downtown Bostons business district. I was booked a room here by my new job that I was training for in Boston for a week. Not knowing the area, I was amazed at how busy it is. The hotel is right in the center of Bostons business district and the traffic/pedestrians are insane. Obviously, there's no parking lot being downtown. There is a parking garage across the street, which is $34 a night. The inside of the hotel is very nice. Big ballroom in the lobby, nice little bar/restaurant off to the side. My room had been booked days in advance, but my room wasn't ready when I showed up at 315. It was finally ready about an hour later. Room was nice. Large bed, desk, wall mounted TV directly across from the bed. Small bathroom, but good sized stand up shower, big mirror and plenty of sink space. The room lacked a couple standard things you'd expect in a hotel. No fridge, no microwave, so you're not really able to keep/heat leftover food or bring your own drinks. Walls are pretty thin. You can hear some muffled noises from adjoining rooms. No pool. They also don't have any type of room service. You have to order from their restaurant and pick it up and bring it to your room. They also don't have menus in their rooms, so you'll have to go to the bar for that as well. Each time I ordered food, I ordered right at the bar. The phone line to their restaurant rings and rings without being answered. Restaurant food is alright. Nothing amazing, but it works if you don't want to go out or order anything. Not a ton of choices on their menu, but enough for everyone to be able to find something. Employees are nice, willing to help. Some seem a little uninformed of some details of the hotel. But they were always pleasant and did their best to assist me. For some reason, two sets of keys I had for my room stopped working, and the front desk was up within a couple minutes with new keys for me both times. TV choices were limited and no guide to help you find what's on. Normal WiFi is included and worked fine for all my devices. Faster speed WiFi is available for an extra charge. Commissary is decently stocked. Not a ton of choices, but enough stuff to choose from when you want a quick snack/drink or need a common medicine. Decent amount of restaurants around, but most are chinese food or pizza. Not a lot of diversity in choices. Theatre district is close and other entertainment is within walking distance or a short drive. Overall, it's a decent hotel. Could use a couple simple things to make it more a enjoyable experience, but if you can accept the insane traffic and parking prices, it's a decent place to stay short term.

I haven't ever had a bad experience with a Marriott property, so I booked this hotel for a weekend getaway with my husband, via Hotels.com, without consulting with Yelp. Apparently that was a bad idea. I will even go as far as to say that this would actually be a one star review if it weren't for the wonderful staff at the front desk who tried their best to fix a not so great situation. We decided to taxi in since parking here cost $49/day and were greeted promptly by the door men upon our arrival. Checking in early was a breeze, we were given a newly renovated room, and wandered up to drop off our bags. I noticed a couple of knicks/scrapes in the walls, but overall my impression of the room was that everything was fine. When we came back at night I started to slowly realize that this was not going to be a great experience. First of all, the toilet was not bolted to the floor, so every time we used it, it made a horrible sound-which cannot be safe. Then I realized there was long black hair all over the blow dryer bag, I removed some of it with a tissue so I didn't have to look at it, but I mean, it was covered, so I was grossed out. Then we were then awoken around 4 am to what sounded like two guys breaking into our room, but actually it was just two guys in the hall way talking to each other. There is actually a nightclub next door that you can hear bumping through the walls in the elevator, but thankfully this sound didn't travel into the rooms. I was apprehensive about that, but it didn't matter, I could hear anyone coming or going down the hall, doors slamming and the people above us stomping around. I'm a pretty sound sleeper, but this was too much for me. Then the next morning while I was showering, I just happened to look up and spotted several short black hairs on the ceiling. Gross. So then after my shower, I did what I should have done the night before and checked the bedding... yep. There were hairs in the fabric and I almost puked. I stopped by the front desk on our way out for the day and asked if they could have the cleaning crew pay close attention to those three areas and the woman I spoke to was super apologetic and offered to switch me rooms or comp me breakfast, but we had an appointment and had to go so I didn't have time to do either. Upon return to the room I noticed everything was cleaned and put away, but all the hair was still where it was before we left for the day. So I called the front desk, she apologized again and switched us rooms. I appreciate that, and I appreciate that she sent someone up to swap out our keys. The second room was up a few floors and was tiny, but had a nice view, was hair free, and had a safely bolted down toilet. However, I was again awoken by very loud female voices around 2am, then by people coming and going around 6am and 7am. Needless to say, I was very happy to sleep in my own bed last night when we got home and actually get a full night's sleep. In summation, it is a very nice location, they are mostly done with the renovations and the lobby is quite lovely, also being right in the theater district was very convenient to our trip. But I simply cannot recommend this hotel to anyone based on my experience here this weekend.

Our stay here was great! Came in for a long weekend on an early flight and got into our room right away. The staff was helpful and knowledgeable of the area. Our room was clean and the bed was very comfortable.