Courtyard by Marriott Chicago at Medical District/UIC

I checked in with a large group and a bus. We gave the hotel a heads up we’d be coming early, but of course they couldn’t guarantee early check in. I called 20 mins before arrival to ensure parking. I checked in at the desk with no expectations, and lo and behold, lovely Brenda at the front desk had a handful of keys ready for us to check in. It was a Christmas miracle, and Brenda deserves a raise. Not only accommodating and helpful, but very sweet and kind. We like Brenda. Five stars for her

Amazing….Home visiting for the holidays. Got in really late but they were still able to accommodate me. The staff here are very nice and make sure you have everything you need. Valet parking for $40.00 a night or you can park across the street and walk over. Nice gym, the hotel itself is very nice and clean. They also offer a very nice breakfast selection. Great view of downtown Chicago. I’ll probably always stay here when I comeback to visit.

We had a great stay at this hotel. We spoke with two separate ladies at the front desk and they were both wonderful! The hotel is within 1/2 mile of the United Center and there is a shuttle that will run you to & from there. A few notes: This is next to the hospital, so you probably will hear sirens. I have experienced this downtown Chicago as well, so it didn’t bother us. We knew in advance that was very likely. Valet parking is $40. That is a good price for parking that close to downtown Chicago.

Just a 5 minute walk from Rush Med Ctr. and the people there were all so lovely. We had a fortunate outcome from our testing and procedure but it was an anxious time. Our room was lovely, a little pricier than our usual but worth every penny. I had some wonderful meals at the bistro and Santos was very nice. Luis, the valet chief, was very kind to me also. But, most of all, Brenda at the front desk made me feel like family with her extra care and concern. Her positivity must have had something to do with everything going well for us!

Good location in the Medical District and still close to downtown Chicago. The area is quieter than the Loop, which I appreciated. My room was comfortable and had a good desk setup for getting work done. Staff were great to deal with. They take care of valet parking on-site, and the hotel runs a shuttle within about 1.5 miles, which made it easy to reach the nearby hospitals and the university. There are also meeting rooms for groups of around 25 to 80 people, so it works well for business trips or small events.The fitness room has the basics you need, The breakfast at the Bistro is a highlight — the flatbread, the quesadilla and the frittata (my favourite) are always fresh and very good. You can feel how much care Santos and Minerva put into improving your experience. Keep up the goo job! Solid option if you’re staying in the Medical District or traveling for work. We have been twice already for business, and we will keep doing it.

We stayed at this property a few years back when it was a Marriott (not a Courtyard). It was much better when it was a Marriott. ||While there are some good things about the property, I can't overlook how poor the front desk staff is at this hotel. The front desk people seem disinterested in helping guests. The biggest issue I had with them was around breakfast. As a Bonvoy member, with a decent status level, I am supposed to have either free or discounted breakfast. I talked to two different front desk people and was told they didn't do that at this particular Courtyard. Eventually, I had to call Marriott customer service to get the benefit straightened out. I have never run into that problem at any other Marriott property.||Here's the good part about the hotel. The rooms are a nice size. Ours was as clean as I would expect from Marriott. They have a shuttle that will take guests within a mile of the hotel. We used it to get rides to dinner and the subway station. All of the valet and shuttle drivers where very friendly and helpful. The restaurant was pricey but the staff there was great. ||Overall I'm going to look to stay at a different Marriott property on my next stay in Chicago.

We came here from Kansas City. The staff were friendly when we arrived. The rooms were clean. Parking was $40 a night, so we parked across the street at the hospital for $20 a night. I believe valet parking was $55. I didn't love the parking situation but because traffic was so terrible we bought passes and took busses and metro and left the car parked. The metro passes were $5 per person for the day and worked for the busses too. Breakfast wasn't included and there was no microwave in the room. This plus the parking at $40 made me less than thrilled. The hotel was cheap compared to others in the area so I'm sure that's why Breakfast isn't free and parking costs $40 a day. Not a bad place to stay because of location. Overall the place is just ok.

Highway traffic getting to this hotel in Chicago was bad enough. Then after reaching the city there was so much construction going and having to make many detours and u turns and I was basically going in circles trying to find the entrance to the hotel. The hotel itself was nice, but the commute was horrendous. I won't be going back to that one

Perfectly fine hotel. Good: Big, clean room. In a good location if you are going to a concert or event at United Center, walk-able. Bad: Valet parking only at $40 per day. No free breakfast, and their restaurant is open limited hours. Our shower had drainage issues.

My girlfriend and I stayed here for a concert. The room was really nice and clean. However, there was no drinking water unless you went all the way down to the lobby to a very small water container. The front desk people weren't the best but not the worst. Overall, would stay here again. But just be sure to bring lots of water and open options for food if you don't wanna spend an arm and a leg on 1 item.

Super helpful staff. Front desk was great. Our shuttle driver was a super kind young man. Rooms were adequate. Somehow we were set up in an ada room. We didn't fuss over it as it was a one day trip and the room was just for the night. Checkout was super smooth. The price was fair. The proximity to the United Center was perfect. Our shuttle driver had us to and from the Stevie Wonder concert with surgical precision.

Horrible experience with their change to the lower quality Courtyard. You now have to pay for breakfast with nothing nearby, no water in rooms or workout, rude front desk service, and tried a double parking charge. The only positive was a nice outside area. But, I would recommend Hyatt Place instead!