Courtyard by Marriott Mumbai International Airport

I recently stayed at Courtyard by Marriott, Mumbai for three nights, and overall it was an excellent experience. From the moment I arrived, the level of service was noticeable. The check-in process was smooth, and the staff was welcoming and courteous. A special shout-out to Tanuj at the front desk — his professionalism, friendliness, and willingness to assist made a positive difference throughout my stay. He was consistently helpful and attentive, which really enhanced the overall experience. The room was spacious, clean, and well-appointed with everything I needed for a comfortable stay. Housekeeping maintained the room to a high standard every day. The hotel amenities were impressive — the gym was well equipped and clean, and the pool area was relaxing and well kept. I also appreciated the overall ambiance of the property — modern, well-maintained, and thoughtfully designed. The team throughout the hotel was professional and approachable, making each interaction pleasant. Overall, I would highly recommend Courtyard by Marriott, Mumbai for both business and leisure travelers. The service quality, cleanliness, and amenities were all excellent, and I would happily stay here again.

I had a pleasant stay at Courtyard by Marriott Mumbai International Airport. The environment is very good, welcoming, and well maintained. The staff are extremely attentive, caring, and polite, which really adds to the overall experience. The room was comfortable, clean, and well equipped. Amenities like the gym and swimming pool are also well maintained and enjoyable. The only drawback I noticed is the official check-in time of 3:00 PM, which can be a bit inconvenient. However, the staff were kind enough to accommodate me and provided the room around 1:00 PM, which I truly appreciated. Overall, a very good stay with excellent hospitality, and I would definitely recommend this hotel.

As a titanium Marriott Bonvoy member, the service I got from this hotel was extraordinary. Guest relations Ambassador, Tanuj Rutu, front desk Managers, Tanmay Pillai and Apurba went above and beyond to make my stay with family wonderful. Tanuj even arranged complimentary transport from the airport to the hotel as I had large pieces of luggage, he did not hesitate even once to go the extra step to make it happen. Check-in was quick and seamless - they even upgraded our room to an apartment suite even though we were only staying for one night - was not needed but truly made us feel so valued and made our stay even more comfortable after a really long travel journey already. Tanuj made sure on a regular basis if I needed anything, he even arranged for me to check out late - normally late check out is around 4 PM but he let my family stay until around 7 PM, which was very helpful. Next time I am in Mumbai, we are definitely staying at this Marriott -the staff goes all the way, breakfast is excellent, the lounge is incredible (they even made special tea for us). What else can you truly ask for? Overall, a wonderful experience! Highly recommend to anyone.

This was the first time we experienced such poor room service at a Marriott property. Day 1: We had to wait a long time just to connect with room service. Even after connecting, the fulfillment of our requests took an unusually long time. The staff mentioned that only one person was managing the entire floor, and it was evident that he was overwhelmed. When we raised a complaint, it was not properly acknowledged. Additionally, the room was not clean, so we requested a room change. Day 2: The service was better compared to the first day. We adjusted our expectations, knowing that delays were likely. The room was clean, and we were satisfied with it. Overall: Breakfast was good, and the location is convenient, especially due to its proximity to the airport. Rating: Low rating for room service only. Other aspects of the stay were satisfactory.

We stayed at Courtyard by Marriott Mumbai for a day as a group of six people with three rooms, and the experience was nothing short of excellent.||We dined at MoMo Café, and the service truly stood out. Even though the restaurant was quite full, the team took great care of us. The restaurant manager personally visited every table, ensuring guests were enjoying their meals and that everything was satisfactory. One of the servers—originally from Bhopal (we regret forgetting his name)—was exceptional. He seemed to be managing almost all the tables with ease, always polite, attentive, and extremely courteous.||At the reception, Sharjil was amazing. He understood all our queries immediately and assisted us with a warm smile. Sushil at the concierge desk also deserves a special mention—his knowledge of the local area is impressive, and he guided us with everything we needed. He even went a step further and arranged a parcel for us to take back to Germany, which we truly appreciated.||We also spent time at Ark Bar. The staff there were polite, attentive, and welcoming. Their iced tea tastes fantastic. While a few red wine and Thai fish cake were unavailable, the overall experience at Ark Bar was still very good.||The hotel itself is excellent—clean, comfortable, and supported by a team of genuinely helpful and professional staff. For us, it deserves a full five-star rating across all aspects.||Thank you, Marriott, for making our stay truly memorable.

The hotel seems quite old and requires refurbishment. Check-in was quick and efficient, they even upgraded me to a better category since my bed choice was not available. Room itself was functional though signs of wear and tear are visible. Breakfast was outstanding with a huge selection of food items akin to a 5 star hotel. What didn’t work was the following - |“At your service” where they pick up the guest phone didn’t know what they were doing. I asked for water bottles and they confirmed only never to send it. I asked what time breakfast ended and they said 11.30 and hence I leisurely strolled down at 10am only to be informed that they close at 10.30am. Even on the Bonvoy app messaging service had put down a couple of requests, which they confirmed, however did not deliver. They need to sort these issues out. |The Arc bar really looked old, worn out, felt very stuffy, and a sad vibe. Need to renovate this for sure.|Overall, good service, great breakfast spread, functional rooms, but some issues which need to be sorted out. All in all, a good corporate hotel if location is your preference, else there are other options which may be more appealing.

We stayed at Marriott on the way from airport. Very convenient location near airport. Check in process was very quick. Front desk staff Yash was very friendly. Room was very clean. Breakfast was beyond our expectations. I never seen these many items in USA for breakfast. Very pleased with service. We recommend everyone and we will stay again.

Had a couple of mini halls booked by my company for a training session. There was no cooling in the room for half a day. It was only after repeated requests someone stepped in to get the AC on Limited toilets in one section which holded approx 70-80 guests (there ws a meeting going on in the banquet besides us). Lots of mosquitoes on the outside where the valet comes in with your car. Mgmnt gotta do something about that. Breakfast, lunch and high tea quality and quantity was upto the mark.