Courtyard by Marriott Mumbai International Airport

I had an absolutely wonderful stay at the Courtyard by Marriott near Mumbai Airport. The entire experience was amazing from start to finish. The staff really stood out—especially Shirjeet at the reception desk, who made check-in smooth and welcoming. At the restaurant, Aman Khan did an outstanding job making sure everything was perfect, and the dining experience was top-notch. And I have to mention the excellent service from Prajwal, who handled the room service. He was incredibly attentive—I requested some extra towels, and he brought them promptly and made sure I had everything I needed, offering help if I wanted anything else. Overall, it was a fantastic stay thanks to the wonderful team. I’d definitely recommend this hotel!

We stayed at the Courtyard Marriott in Mumbai in December and again in January during our trip to India, and both times it was excellent. The location is so convenient — around 10 minutes from the airport — which made everything really easy. The service was genuinely outstanding. Every member of staff was attentive and helpful, and the attention to detail was exceptional. I’ve stayed in many great hotels around the world, but the level of care here really stood out. The rooms were clean, spacious and airy, and housekeeping was consistent throughout our stay. Breakfast was also very good with plenty of choice. We’ll definitely be staying here again when we return in October. Special thanks to TEJAS in catering TANUJ AND ALL THE STAFF AT THE MARRIOTT.

I had a pleasant stay at Courtyard by Marriott Mumbai International Airport. The environment is very good, welcoming, and well maintained. The staff are extremely attentive, caring, and polite, which really adds to the overall experience. The room was comfortable, clean, and well equipped. Amenities like the gym and swimming pool are also well maintained and enjoyable. The only drawback I noticed is the official check-in time of 3:00 PM, which can be a bit inconvenient. However, the staff were kind enough to accommodate me and provided the room around 1:00 PM, which I truly appreciated. Overall, a very good stay with excellent hospitality, and I would definitely recommend this hotel.

I had a great experience staying here with my family this past week. I’d like to callout the excellent service from Ajay who cleaned our rooms everyday and Mr. Chinmay who assisted us throughout our stay and made everything easy for us. I also got a massage at this hotel and it was amazing. Staff is super helpful and kind, the rooms are very clean, prime location.

I recently stayed at Courtyard by Marriott, Mumbai for three nights, and overall it was an excellent experience. From the moment I arrived, the level of service was noticeable. The check-in process was smooth, and the staff was welcoming and courteous. A special shout-out to Tanuj at the front desk — his professionalism, friendliness, and willingness to assist made a positive difference throughout my stay. He was consistently helpful and attentive, which really enhanced the overall experience. The room was spacious, clean, and well-appointed with everything I needed for a comfortable stay. Housekeeping maintained the room to a high standard every day. The hotel amenities were impressive — the gym was well equipped and clean, and the pool area was relaxing and well kept. I also appreciated the overall ambiance of the property — modern, well-maintained, and thoughtfully designed. The team throughout the hotel was professional and approachable, making each interaction pleasant. Overall, I would highly recommend Courtyard by Marriott, Mumbai for both business and leisure travelers. The service quality, cleanliness, and amenities were all excellent, and I would happily stay here again.

Had a couple of mini halls booked by my company for a training session. There was no cooling in the room for half a day. It was only after repeated requests someone stepped in to get the AC on Limited toilets in one section which holded approx 70-80 guests (there ws a meeting going on in the banquet besides us). Lots of mosquitoes on the outside where the valet comes in with your car. Mgmnt gotta do something about that. Breakfast, lunch and high tea quality and quantity was upto the mark.

It was a good experience for our one night stay at Courtyard by Marriott. Check-in Experience - The only thing which was a little discomfort. The Check-in time is 3Pm, however until 4, we were not alloted the other room (out of the 2 rooms booked by us). Then after multiple follow ups, we were alloted the other room. However, this delay was made up by them, by offering (exchanging) both the rooms with the pool & Garden view and infact extending the check-out time till 4 Pm. Room - Both the rooms were comfortable, spacious, luxurious. Food - The buffet breakfast had huge number of items and everything that we had was delicious expect for the Masala Dosa, it was just decent. All other services were good, overall a very good experience. The best thing was, we got to see the "Gauraiya" (sparrows) who have almost left the city. They were there because the property has maintained good greenery near the pool area and have hanging bird feeders.

After my long and memorable stay in Hyderabad, I had earlier shared my appreciation for the exceptional hospitality and customer service I experienced at Marriott Hyderabad. That stay truly reflected what the Marriott brand stands for and set very high expectations for the rest of my India trip. I concluded my journey with a short stay in Mumbai before my early morning 7 a.m. flight to Istanbul. The plan was simple. Explore a bit of Mumbai, get some rest, and head to the airport smoothly. Unfortunately, my experience at Marriott Mumbai was disappointing and did not match the standard I had just experienced in Hyderabad. Right from check-in, the room was not up to expectations. The shower was leaking water in all directions, making the bathroom messy and uncomfortable. After landing in Mumbai, we freshened up quickly and went out for a city tour. By the time we returned, we were completely exhausted and ordered dinner. The food arrived very late, and while I understand minimal service, it came without silverware, adding to the overall disorganized feel. The biggest concern, however, was the airport drop. I had clearly specified the pickup time, the early morning schedule, and the type of vehicle required due to luggage. Despite confirming everything the previous day, none of the instructions were followed. At 4 a.m., a four-seater vehicle arrived instead of the requested six-seater, and there was an attempt to force all the luggage into it. Only after raising a complaint was a bigger car arranged, which caused an unnecessary delay of around 15 minutes. Additionally, the wake-up call, coordination, and checkout process were not well organized, especially considering an international early morning flight. What stood out most was the inconsistency. The level of service, attention to detail, and overall experience at Marriott Hyderabad was far richer and far superior compared to what I experienced in Mumbai. For a global brand like Marriott, consistency across properties is crucial, and this gap was very evident. I hope this feedback is taken constructively, as Marriott has proven in Hyderabad that world-class hospitality is absolutely achievable. @Marriott @MarriottBonvoy #Marriott #MarriottBonvoy #Mumbai #Hyderabad #HotelExperience #CustomerExperience #BrandConsistency #Hospitality #TravelFeedback #IndiaTravel