Courtyard Newark Downtown

Stayed for 2 nights for a recent concert at Pru Center. We’ve stayed here before so familiar with neighborhood and layout. I will say this time around it was great. The staff starting with Raoul at the front desk were all amazing friendly and helpful. The room was clean & beds comfortable. Direct access to the arena always a major plus. I do miss the cafe in the lobby being open in the evening but not a deal breaker.

Needs Serious Attention to Cleanliness and Maintenance This Courtyard by Marriott has significant cleanliness and maintenance issues. The first room had a strong odor of smoke despite being a non-smoking property. The second room contained ripped and stained pillows, pubic hair on the toilet and in the shower, long hair in the air conditioning unit, and visible layers of dust on multiple surfaces. In the lobby, a roof leak was being managed with a dirty mop left nearby, emitting a noticeable odor. While the location near the Prudential Center is convenient, the overall condition of the property raises concerns about hygiene and upkeep.

Overall the hotel is extremely convenient as it's right behind the Prudential center. Right in the heart of downtown Newark there's plenty of things to do within a mile. The rooms and pretty comfortable overall. I was able to get upgraded but my one issue was some misunderstanding when I communicated back and forth through the Marriott app. I had requested an early check-in and it was "noted" the time of arrival I was looking for. When I arrive to the hotel the person that first waited on me stated they're not sure who I talked to but they were sold out the night before and could not get me in at the time even though it was noted on the reservation. I've used this feature multiple times that pretty much every hotel I stay at and if it's noted or something to that effect that means I can check in at the time that I asked for. If that's not available the hotel has always stated that I could not get an early check-in. The gentleman who apparently was the one that messaged me stated he did put it in there but that it was just noted and not guaranteed. I would highly recommend that you are more clear with customers in terms of yes or no when it comes to doing things. It was made very clear whenever I was upgraded so not sure why the check-in would not have been. The other opportunity was the first gentleman that waited on me seemed clueless in terms of how the app worked and that whoever I was messaging was from Marriott and not the hotel. I tried to kindly explain that that was not the case and he insisted basically that it didn't matter I was out of luck. As I was on the phone with titanium elite they flag me down and were able to go ahead and get me a room. Not the end of the world and I would stay here again but I would certainly ask for better clarity when customers message. The other issue I had was I originally called about an upgrade and without even checking the person on the phone flat out said there's no upgrades. However when I message through the app I was able to get an upgrade with ease.

The service wasn't bad. Quick and easy check-in. Clean hotel. However, the rooms are old-fashioned, and the design and layout, the bed, and the pillows are very uncomfortable. You will wake up with your neck and back hurting. They have a big ceiling height closet in the middle of the room that adds no quality to the space. It's not the Hilton. The only reason I booked this hotel was because I it was close to the venue. I had an appointment. The hotel is not worth the cost to stay. They are charging luxury prices for the mediocre room and comfort.

We had an appointment in Newark that necessitated an overnight stay. This location was convenient. The hotel staff at the front desk were welcoming. The lobby has updated decor and was very clean as was the room. Unfortunately, the room was very tired and badly required renovations. The shower door did not close because the gasket was broken. The wallpaper was lifting at the seams in the bedroom. However, the bed was very comfortable and, as was previously stated, the room was very clean . All in all, a fair experience… neither good nor great. My husband is a Bonvoy Platinum Elite level guest. This hotel barely met expectations.

Courtyards are fairly consistent in presentation. This is Newark so there is a Newark adjustment. Parking is attached to building at rear but near a stadium venue. This means your experience with that parking can change drastically depending on day and time and if someone is happening at the stadium behind the hotel.

Here's a more formal version of the review: Hotel Review: Location and Amenities This hotel offers a favorable location with convenient access to a variety of nearby restaurants. Its proximity to Newark Penn Station, within walking distance, is also a significant advantage. Areas for Improvement Several aspects of the hotel warrant consideration. The absence of complimentary parking is notable, with a daily fee of $30 presenting a considerable expense for guests. Additionally, guests are required to transport their luggage via stairs to reach the lobby, which may pose an inconvenience. Furthermore, the lack of a ventilation system in the bathrooms is surprising, leading to significant condensation on mirrors and glass surfaces after showering.

Practices of a one star hotel. Had a group of new guests waiting at the front of the hotel and wouldn’t let them into the front door. Security guard absent and when back you get quizzed as if this isn’t a hotel where people need to check in. No answers to buzzer. Front desk said sometimes security is doing rounds. If security in this area is that bad, then have two guards in place at all times for redundancy or minimally put a customer service person at the entry level to greet customers during daytime hour Rooms are OK, but sheets were stained with orange and black marks at check in. Bathroom floors could use mopping. Would not stay here again. Price should be lower if you’re going to get this experience

Very easy access to and from airport. Good options for in-house food and beverages, several nearby specialty restaurants offer delivery to the hotel. Very quiet rooms and excellent mattress provided a comfortable and good night's sleep. Definitely an excellent value

I do not recommend this hotel. I chose this location because it is close to the metro station. I also chose this location after reading positive review. I was mislead by the reviews as well as the price for parking onsite each day. From checkin to checkout, customer service was blunt, nonchalant, and unwelcoming. Our reward status was not recognized, addresses, or mentioned. Also, when I complained about the cold temperature in both rooms that I booked, my complaints were downplayed, and condescended. My complaints were not addressed and my bill was not comped in any way, despite reporting that the room was cold each day. We were out of the room majority of each day, so we made the best of our trip during the short stay. Again, I do not recommend this hotel. This hotel is a negative reflection of Marriott Bonvoy, and does not value customer service.

Not in a great area, but tbh Newark just isn't great. We only stayed here cuz it was way cheaper than a Manhattan hotel and it's fairly close to Newark penn. The first room we were assigned smelled like acetone / strong cleaning chemicals. Kinda like they were trying to clean up the smell of cigarettes or maybe a biohazard. The second room thankfully didn't have that smell. But the heater didn't work and didn't get over 70 degrees, which definitely sucked in the middle of December. On top of all this, the hotel falsely charged us 7.40$ for a breakfast that we never ate. I noticed it as I was reviewing my credit card statement. MAKE SURE YOU CHECK YOUR CREDIT CARD when you stay here, but honestly just don't stay here.

This is an excellent hotel with a great location. It has an old garage attached to it with conveneint parking. The hotel is a perfect spot to stay while going to a game at the Prudential center. The staff is helpful and it has thqt simple atmosphere of a Courtyard hotel. As Newark breaks out of COVID this is a great place to stay convenient to the Newark New Jersey transit train station. The gym is adequate for a visit.

This hotel is conveniently located right next to the Prudential Center and within walking distance of the NJPAC. They also offer a shuttle service to & from EWR airport. There are a handful of restaurants within walking distance. There is a parking garage connected, right behind the hotel. The front desk attendant was extremely kind and helpful upon check in. There's a small bistro open during breakfast hours. The breakfast burritos were pretty good! The rooms were very clean. The bed was a bit on the hard side, but we still slept just fine. The surrounding neighborhood is pretty run down and slightly sketchy looking, but we walked everywhere we went (day and night) and had NO issues. Just be aware of your surroundings and you'll be fine. We would stay here again if we were in the area.

Absolutely terrible. Avoid at all costs. You'll be greeted by a locked door from the street that nobody monitors. The sign is small, but it's key entry at all times so if you're checking in you need to ring the desk. This is something that should be detailed up front. I arrived on a day where the temp was 90 outside. The lobby was probably 100+ as the AC wasn't working. The employee had a personal fan behind the desk, but nothing for guests. On check in I was sent to a room that somebody else was staying in. I walked inside and noticed luggage, sheets undone, TV on, and a closed bathroom door. I immediately left without seeing anybody. This is a HUGE safety concern for me entering somebody else's room without notice as well as whoever was in the room at the time. The reaction from the front desk was "sorry, here's a new key" as if this was a non-issue. I spent the rest of my time in the room with all of the locks done. I contacted Marriott directly about the issues on-site and was forwarded to the property management. I still haven't heard back.

We hadn't really explored Newark so we decided to stay at this hotel and spend a couple days exploring the area. The hotel itself was perfect for what we needed - nothing fancy, a place to rest our head. The front desk staff were super friendly and they have a gym on the property. It's centrally located as well. The reason I'm docking a couple stars is the noise level on our floor and the alarm clock in our room. The previous guest had set the alarm to 5 am and the dismiss button was broken so it kept snoozing. We finally had to take it out of the wall. Definitely a rough way to wake up on vacation!

The lowest Marriott I stayed in all my travel years. This is more like an Inn motel in California than the Marriott brand. Around $250/night in the slump area is little too high. Maybe the price is like that since it it in downtown. I am giving this rating a 3 stars because of your nice front desk check person who gave me water after asked. I have been your Gold Medallion for years and this is the first Marriott that doesn't have one water bottle in the room for me. Yes, little things counts.

The best thing about the hotel is it's proximity to EWR airport. you have to take their shuttle which comes every 15 minutes. Rooms are spacious, clean and well maintained. Check in and check out were easy too. Note that the shuttle comes to the arrival area next to a specific gate for this hotel. Do not confuse with other area hotels by similar brands.

If you are looking for a place to stay in Newark, this Courtyard is a good choice. The location is convenient, the rooms are nice and as expected of the Courtyard brand, and the staff is super friendly. Newark is not the most exciting place to be, but staying in downtown is more exciting than staying next to the airport. The hotel is in downtown Newark, and it is right next to the Prudential Center. It is also a short walking distance to Newark Penn Station and only a few miles away from Newark Liberty International Airport. There is a free shuttle to the airport, but it is not 24/7. If you have a flight leaving super early in the morning or arriving super late at night, this hotel might not be the best option as there are hotels by the airport with a 24/7 shuttle. Otherwise, this hotel is a good option even if you need a quick place to catch some sleep between your travels since it is close enough to the airport. The hotel and its amenities get the job done. The rooms are in good condition. The beds are comfortable. The lobby has a small convenience store that also has a communal microwave. The Bistro is the lobby cafe and restaurant. There is a fitness center, which is in the lobby and next to the elevators. Self-parking is available for $30 per night. Aside from the basics, a nice plus is that there is security by the entrance 24/7. What makes this Courtyard less of a cookie-cutter experience and a little more memorable is that the staff is super friendly. I have stayed here two times and had a great check-in experience both times. The staff is so cheerful and pleasant to talk to. There are only a few hotels in downtown Newark. This Courtyard is a solid option, especially if you are going to an event at the Prudential Center. This is my hotel of choice when I am in Newark unless I have a flight that does not work with their shuttle times.

We stayed here for one night as we were attending a nearby wedding. Parking garage is around the corner and will cost you $30 per day (in and out options). Hotel check in was easy and quick. The room was very clean and we were highly satisfied. The bed was very comfy. The room had a little "coffee nook" with a mini fridge down below. Walk-in shower had great pressure. I would absolutely stay here again if needed.

I didn't know much about this area, or this hotel before arriving. And I loved my stay(s) here (I visited here twice). I would stay here again without hesitation. This is in a great location, ten minutes from the Newark Penn Station, next to City Hall and the Old Church. It's also next door to Prudential Stadium, if you're a hockey fan. Even if you're not a fan, this area has a number of great restaurants locally, and this is a very central area. The lobby is on the second floor and is spacious, clean, and serves as workspace, convenience store, breakfast area, and lounge. The staff here are very friendly. My first check in they recognized my Marriott status and gave me a bottle of water. Second check in they did not, but they went out of their way to provide a room for early check in. They have a mini-market here which has essentials, and a coffee shop restaurant for purchasing breakfast. There is a list of local restaurants they hand out, and every place I tried was great. This is a great neighborhood for foodies. If you're taking the train into New York City, it's a very short walk in a safe area to get there. This is a gem of a hotel, and I would not hesitate to recommend this property to others.

Stay here frequently for business. While there are other hotels in the area (another chain and a boutique), this is my choice. The rooms are clean. You can ask for a quiet room if you don't want to hear the street noise. They are very accommodating. The front desk people are very welcoming. They work hard to make you feel welcomed and like a valued customer. There is a Starbucks in the lobby (on the 2nd floor). Serves alcohol as well. The baristas are very helpful. They have a limited menu, and it's good. I usually have the yogurt and fruit, and they do have hot breakfast. Good free breakfast deal with overnight stay. Also had my parking comped. My only watch out: if you need the shuttle, allow extra time. And if you need the shuttle after 5 - get a cab. In my experience, the shuttle has NEVER come in the evening. There is always a "reason", but I just don't think they want to run during rush hour. I get it, the roads are a mess with traffic. However, then don't offer the shuttle in the evening. And, if you are going to the Prudential Center this IS THE PLACE TO STAY AND PARK! You can walk from the parking garage to the Prudential Center - all "inside". Super easy! I will def be returning.

Wouldn't go back. Not typical Marriott quality. Room was nice and was clean. Staff was nice but not knowledgeable. The basic technology didn't work and staff couldn't use it or fix it. Specifically I tried to print a document but (1) the staff couldn't help me figure out how to print it on the computer they had set up; and (2) when I figured out myself how to print the file, the printer needed a toner cartridge and the staff couldn't replace it, and they spoke with maintenance who said they had no print cartridges. This went on for two days.

Terrible. This is my second time here (had to for work) and my last time here. My bathroom had dirt on the walls and room wasn't clean in general. One glass for. 4 night stay. The air/heat had not been turned on and smelled like marijuana. Calling the front desk the lady was rude and unhelpful. The message light was on phone with 4 messages that were able to be deleted and you were just routed to from desk - and then she is annoyed again but offers no assistance. The worst part... When you put a/c on ON versus AUTO air still clicks on and off all night long! Suggest staying fudge out and taking taxi in.

This is a solid Courtyard location and I have no complaints. I received excellent service, especially at the Bistro, where I had dinner and breakfast. The location is central and convenient. It is right across from a large Pawn Shop. It is in downtown Newark and not too far from the airport. If you need to stay in this area it is a good option.

Dissapponted. The AC in the hotel lobby was broken. Employees said it has been broken for a long tome. There was no food or water in the market place. The toilet in my room was broken. They put me in another room and the door to my room did not work throughout my stay. My television did not work. The manager said he would give me some bonus points for my hassle and never did.

This was my first experience staying at a Marriott Hotel and I'll just say this I'll never be back to try another this experience has completely ruined it for me. I was a part of a wedding party that stayed here over the weekend and before I even checked in there was already problems with someone else in the wedding party trying to check in they were being very rude. Right then I should have known to just go somewhere else and against my better judgment I stayed. So after checking in I received my room key and proceed to go up on what was the worst experience I've ever had on an elevator..omg that thing shook so much and made so much noise it was terrifying. Then I get to my room and find blood Stained on the curtains and the room had flies in the bathroom or some kind of a flying insect I don't know what it was so they switched our room to another room but same thing it just wasn't clean there was little flying insects things in the restroom, other people from the wedding party complained of roaches in their bathroom and again their curtains were actually cut I don't know how do you rent a room out to people like this and this is the Marriott. The pool area was disgusting and there was no way i was getting in. Looks like it hasn't been serviced in quite sometime. If i could give negative stars I would.

Nice hotel, nice staff, nice room. There can only be two complaints about this location. First up, they should have built this hotel with better quality, noise proof windows. You will hear some yahoo who's selling CD's on the street blaring his crap music all day. Who sells CD's anymore btw? Is this a drug front? Must be. Second complaint, when you walk into the lobby on the first floor, you will smell a rank and overpowering seafood smell. There is a seafood restaurant down there, hence the smell. They need to get the ventilation right because that almost made me walk out.

If i could give this place 0 stars I absolutely would. I booked a room block for my wedding with the in February, signed a contract with them, etc. One month before our wedding our guests were calling us to tell us that our hotel block has been canceled due to "emergency renovations" when guests were still calling and adding on rooms a few days prior. Turns out they were closing for BED BUGS. I had called them multiple times since I was never told of the closure and I never received any calls back. I went in person and spoke to their "manager" Cathleen who was nothing but disgustingly rude. She called us all liars and stated we were making the whole thing up. Not only that but she also disrespected us calling us terrible humans and told my grandmother (who is an absolute saint) that she would never want her to be her mother. I would NEVER recommend this place to anyone not only for the lack of cleanliness but also for the disgusting and unprofessional "managers" as well. If you're thinking of booking here, LOOK ELSEWHERE!!!

Horrible!!! Window cracked!! Bathroom floor dirty! Manager not helpful at all. Hotel is very badly run. Can't believe this is a Marriott! Don't stay here! Would give it zero stars but that is not possible.

Where do I even start? The reception is on second floor so once you enter the building there is no one there to greet you, so very unwelcoming. The receptionist were chatting at the bar so I had to wait. When they helped me, their sentences sound scripted than sincere. I have never had someone thank me for being a reward member but at the same time sound like they could care less. Then in the morning house keeping just walked in my room even after I said to come back later. Then it was my food, did not look fresh at all. The arugula were all mushy. Then the fly just flew all over my good and refused to leave. Even though the hotel was decently clean, Definitely wont stay here ever again.

As a Marriott Gold status member, I stayed here for 8 days for a business trip. On the last day, I went out with my team and stayed up late. I requested a late checkout of 12:30pm (with Gold status I can get 2pm late checkout). At 11:30am I had the manager of the hotel banging on my door telling me that I needed to immediately vacate my room. I tried to explain that I had a late night and that I needed another hour just to shower and pack my 3 bags. He refused and charged me for another night's stay. I will never stay at this hotel again.

Ok, for starters we had a horrible evening at Newark Liberty Airport with our flight being delayed several times due to weather until 1a.m. and then finally cancelled, ARGHHHHHH!!! So then the hassle of calling all the hotels in the area at that time in the morning with all the other passengers from all the other flights scrambling for rooms, crazy! Finally got to the Courtyard and turned out to be a godsend. We got Reena at the front desk at around 2a.m. now and she was as pleasent as can be. No cabs at that hour so she called one for us. Cab showed in about fifteen minutes to whisk us to the hotel. Reena was there to greet us with a smile and all the help she could offer. Rooms are modern, exceptionally clean and the bed was snooze inducing. Large flat screen TV, charging outlets either side of bed for electronics, what else do you need. Breakfast albeit not free was freshly prepared in their kitchen and delicious. Some folks gave lower ratings for the run down downtown. I won't rate an establishment because of it's location, that detracts from the great service and amenities. That being said, if you're ever in the airport and you need to overnight somewhere, do not overlook the Downtown Courtyard Marriott. First thing everyone does is look for the airport hotels, go 5 minutes further, just a measly five minutes. And you will find a great place to lay your head after a long day. Do not come here if you're expecting bustling nightlife, places to hang and trendy bars you're not going to find that. So don't overlook this hotel. It is the diamond in the middle of the rough.

At Least All I'm Doing At This Place Is Sleeping! The Good: The Courtyard Marriott in Downtown Newark is prime place to stay for those doing business in the area, catching an event at the Prudential Center, going to a Red Bulls game and or visiting the Rutgers Newark, UMDNJ and NJIT campuses. You can easily get to those locations from the hotel, not to mention the Newark International Airport or Newark Penn Station (free shuttle to Penn & EWR). Above all, this hotel is an okay place to stay if you are going to be busy all day and need a place to crash at night, but not necessarily a great place to explore / relax in. Location: Close to the Prudential Center, University Heights, Newark Penn Station, The Airport (10 min drive), Red Bull Arena (less than 2 mi.) etc. Shiny & New: The Courtyard Marriott Downtown Newark is the first NEW hotel built in Downtown Newark within the last 40 years. AKA everything is new, clean, up-to-date and in working order. Nice Hotel In A Not-So Nice Area: To put it nicely; The City of Newark isn't the most glamorous place to be. However, this hotel is beautiful, clean, well-kept and probably not something you would expect to find in Newark. But, once you leave the hotel, you are smacked in the face with the realities of a big urban city struggling to become a better place at a snail's pace. Housekeeping: The rooms were clean and tidy the entire week my friends and I stayed here! However, they missed leaving some key toiletries the day we checked in. Food: The food in the hotel is pretty decent. Not amazing but not bad in terms of taste and price. Price: Depending on the day of the week, time of the year and what events are going on, you can typically get a room here for cheap. Cheaper compared to staying directly in NYC or directly next to Penn Station. Transportation: As mentioned, the hotel provides a free shuttle to and from Newark Penn Station and the Airport (EWR). It stops at each location ,once an hour form 5 AM - Midnight Plus, it's only about a 10 minute walk (1/2 mile) from the hotel to Newark Penn Station (only do this during the day if possible). The Ugh...: If you miss the shuttle from Newark Penn you will have to wait an hour until the shuttle comes back! If you call the hotel, they will send a cab service to pick you up. However the cab company charges by the fare/ride and not by the distance. Prepare to pay $8.00 (excluding tip) to go the half mile from Newark Penn to the Hotel (not good at all)! If you want a cab, I suggest calling the hotel to arrange this for you. Often time the cab drivers won't take you to the hotel (unless done through the hotel) because it's too short of a ride/ fare. You can walk to and from Penn Station but it's not the most pleasant / safe walk in general, let alone after dark. Not A Great Area: Newark is just Newark. There are positives and negatives to every city, however there's not much to do around the hotel, especially if you want to be safe. The only "good" restaurants you can really go to near the hotel (walking distance) are Dinosaur BBQ, Brick City Bar & Grill and The Edison Ale House. Venturing out to Broad Street is fine but I wouldn't suggest it after dark and especially after dark on the weekends. If you plan to venture out and about in the area, I suggest going in groups. The bigger the group, the better (this rule applies to any big city). The good news - a Joe's Crab Shack is scheduled to open next to the hotel in the near future. Terrible Customer Service: The staff isn't friendly in the least bit! You get a dose of friendliness when you check in, check out and order food from the café. Beyond that, the staff is pretty darn rude! I personally prefer Marriott's and I'm a Marriott Rewards Member, but this location serves up the absolute worst customer service I have ever experienced at any Marriott, let alone a crappy gas station connected to a McDonald's in the middle of nowhere. If this were my first time staying at a Marriott, I probably wouldn't want to stay at another Marriott hotel in the future; based on the customer service. My friends from out of town mentioned that if they visit Newark again, they will not be staying at this hotel primarily due to the lack of customer service. I'm happy that this hotel opened in Downtown Newark! I personally believe that this hotel will help to slowly revitalize the City of Newark; a step in the right direction. However, the Courtyard Marriott Downtown Newark desperately needs to invest some serious time into training they're employees along with giving them a cup of coffee and some sunshine!

If you're going to the Prudential Center this hotel is very convenient. The Prudential Center is located next to the parking garage. The hotel & staff are very nice. Not such a great neighborhood.

3stars just because there is nothing really in the area Asked if they had menus of anyplace that delivered and was told no but directed me to 2 places nearby ($$$) And I got a canna soda and a fruit juice frozen popsicle for $8.00. Yikes

I stayed here three nights for work. The room I stayed in was fine and it had a nice view of downtown at night. Unfortunately, parking is extra and the neighborhood at night feels shady. Also, I thought the the hotel had an awkward layout. The hotel sorta felt like an apartment complex or like a hospital. For example, the main entrance does not have a lobby. You must go to the 2nd floor for check in, and this also where the bar/food area is located. This layout made the hotel feel a bit impersonal to me, not to mention it didn't provide an inviting environment to meet and socialize with my colleagues.

Great hotel ! Stayed here for a concert that was next door and I'm so glad I did. Very bang for your buck over here. Friendly staff, room was amazing and some had adjoining doors so it was easy for our friends who were staying in the next room to come into our room. There is a little cafe that's open with a great selection of options for breakfast. I would definitely stay here again

Great hotel! I felt really safe, and the staff were all very sweet. Nice amenities such as a canteen and a laptop station where you can print your boarding pass.

Outstanding customer service and experience from all The staff. The coffee shop / bistro had a good selection of food. Sonia from the front desk was very helpful and gave good recommendations for dinner and sites to see.....it was also her birthday today, happy birthday sonia.

This is the best hotel. It's not the nicest hotel I have ever stayed at. It wasn't in the most exotic location for a vacation for sure - but it was SUPER close to one of the greatest cities in the world! So what was it - that makes this hotel so fantastic? It's the staff and their commitment to the guests and the City of Newark and their partners. I spent 47 nights here from June 5 - August 17 2017 and they could not have been a better group of people. I consider them all friends frankly. There is no better place to stay in Newark and for that matter most of northern NJ. It's the perfect place if you're in Newark, need access to NYC - 25 mins to Manhattan - Mid-Town or WTC - and most of New Jersey and 10 mins by car to Newark International Airport. It's also super close to most of the business hubs of Central and Northern NJ - one of the largest markets in the country. The hotel is basically connected to Prudential Center - the 4th busiest arena of 15,001 more seats in North America and the 6th busiest in the World for the first six months of 2017 (*Billboard magazine - 08/05-11/2017) I HIGHLY recommend the hotel - it's amazing - and the staff is PHENOMENAL! If you want to feel like you are at home and part of the family - this is your place - especially for a long term stay if you're relocating to NJ!

Front desk is courteous and nice. Check-in is a breeze. Location is not too bad as its 5/10 min walk to penn station. Lots of places to eat around the area as well. Rooms are clean and quiet. No qualms.

This was a decent hotel, but their internet went out in the middle of my stay which was pretty annoying for work and relaxing.

If you're going to the Prudential Center for an event the Courtyard by Marriott Newark is the place to stay. The hotel is legit next door from the venue. Upon check in the staff was pleasant and very helpful. The room was clean with the basic hotel amenities. They have a restaurant on site but I opted for delivery from a local pizza shop. I would most certainly stay here again when I'm attending a concert at the Prudential Center.

Always stay with Marriott. Not happy with this hotel. Very noisy was there for business. Restaurant did not open on time on the morning. Put a charge on my card for parking 10 days after checkout. Really poor customer service don't stay here.

I stay at this hotel frequently on business. Marie at the front desk earns this Courtyard five stars. Put simply, she is customer service personified. On my most recent stay, Marie turned a negative experience into a positive one, and she worked harder than most would have in that situation to do so. Thank you, Marie, for making me feel like I am truly a valued guest here.

As advertised, clean rooms friendly staff. Just don't like the neighborhood. Wifi is good, the halls are clean. Down side no massage or sauna options.

Very secure property in an emerging neighbourhood that offers many diverse choices for food, entertainment, and shopping. The property is mid-block with decent rooms (why are the bedside outlets always unable to hold a charger?). Reasonable quiet for an urban property. If you're here for events at the Pru Center there is a connecting walkway.

After many flight delays and being trapped at the airport for 12 hrs, we ended up stuck in Newark overnight. With all the hotels booked, we ended up at this one- and we are thankful we did. The night staff was FABULOUS. They were extremely accommodating and even threw in free breakfast for our entire family of 7. The morning staff was just as wonderful. Extremely customer service oriented and friendly. After dealing with rude gate and booking agents at the airport, the service we received here was refreshing and just what we needed. The rooms were your average hotel room, but I'll take an avg room w above avg customer service any day over a luxurious room and avg customer service.

They provide shuttle between hotel and airport as well as train station until midnight, that in itself is worth the convenience to stay here. They pick up at airport designated shuttle lot typically at half of the hour (BUT you may want to call them because I got conflicting info as to "per request" or scheduled route). To go into NYC, all you need to do is hop onto the shuttle to Penn Station and you can go the cheap PATH option ($2.75, you can use MetroCard if you have one already) into World Trade Center OR you can buy the train ticket for NY Penn Station. Make sure you confirm the pickup time at each location as it only goes around once an hour (so you don't want to miss it). Room otherwise is a typical Courtyard - new and roomy. I do have to say that the cleaning needs to be a little better; I'm not picky, but my biggest no-no is when there're hair in the bathroom (ex. floor, sink, tub) by the time I walked in the first time (meaning it wasn't my hair). Front desk was great, they were able to get us early check-in at record early time (before 11am - we could drop off our stuff before heading out to NYC for the day) Overall I recommend staying here - it's close to the Prudential Center as well if you are here for a game/show/concert.

As a frequent traveler, I have been to a lot of Courtyards. I have also been traveling to Newark every week for the past six months and have stayed in multiple hotels. As far as Courtyard is concerned, this location gives you exactly what you expect. The rooms are not huge, but they are clean. The reason I chose to stay here, however is for two main reasons. 1. If you are looking to stay in downtown Newark, this is the best and cleanest option. 2. The customer service I receive here is awesome. They are all very friendly and talkative, and they make me feel welcome. This helps a great deal when traveling a lot. Previous reviews knock the location for this hotel, but that is a consequence of Newark and not the hotel itself.

Stayed a Saturday night at this Courtyard. Read the reviews here and on TripAdvisor to make this selection. Worked in Newark about 3 years ago before this hotel and knew the neighborhood and the crime. However, this place is a jewel. Hotel is on the main street with a couple of restaurants nearby. Out my window I could see the Arena. Entered on ground floor with a security guard at the desk. Elevator to the 2nd floor to get to registration, the hotel and other amenities. Need a room key to access floors above, so they have the security covered. Great place - will stay again.

The good: Our room was big and the location was close to the Prudential Center, where we were attending a concert. The bad: Everything else. Wanna throw away a piece of trash? Good luck finding a trash can in your room. Want to put on makeup? There's only one mirror in the entire room including the bathroom. Want to enter the hotel where you're paying hundreds of dollars to stay without being treated like a criminal? Don't stay here! Throughout the weekend, while a big concert event attended mostly by young women and girls took place across the street, the treatment by the staff at this hotel ranged from completely apathetic and disinterested to judgmental and condescending to outright hostile. I've never been treated this way by a hotel staff, and you'd think they'd be interested in retaining some of their customers with excellent service since the neighborhood has very little to offer besides access to the Prudential Center. We knew things would be bad when we called three times down to the bistro to place a to-go order (which you have to pick up yourself because there's no room service) to no answer at all. We walked down to have dinner where one woman who didn't seem to care at all about her job was working the entire bistro. When we tried to order the cocktails listed on the menu, she informed us they had no mixers or ingredients to make them. When my chicken sandwich arrived, both the bacon and the chicken were ice cold, literally as if they had been taken directly out of the refrigerator and placed on a bun. This cold garbage sandwich cost me $14. I also saw her prepping food at the bar near the register which cannot possibly be sanitary or in line with health codes. But worst of all was what happened on our final night, which was the culmination of every terrible interaction we had at the front desk on the ground floor entering or exiting the building. After rudely demanding to see my keycard immediately as I was visibly struggling to get it out of my wallet, a security guard followed us to our room and threatened to do a "sweep" of our room because we had one friend visiting after 10 p.m. Last time I checked, part of the point of a hotel is to allow people to spend time with one another in a safe place. This woman made it feel anything but safe. She threatened to put us--five young women--out on the street in the middle of the night in downtown Newark, knowing that there would be nowhere else to stay because concertgoers had filled up all the hotels in the area for the weekend, if our friend did not leave immediately. She was barely allowed to gather her things before she was forcibly escorted out onto the street with no regard for her safety, and the security guard stood at the door like it was a police raid the entire time, just to watch. We were left feeling violated, shaken, and very angry at how we were treated with such open hostility, and it felt like part of a bigger trend of the hotel staff's disdain for the type of crowd (lots of young women) paying their bills for the weekend. Bottom line: the service was abhorrent. This hotel has an opportunity to be the go-to for people attending events at the Pru Center. They certainly did not rise to the occasion. In fact, they seemed committed to making it a terrible experience for everyone. Would never set foot in this hotel again. Stay somewhere else.

Stayed here a week ago while I attended KCON with my daughter. From parking to checking in everything went well. Major complaint was the restaurant. We had breakfast there for two days and on the second day we had to wait 30 minutes from the time we order until we received our food. I ordered a bagel with cream cheese and my daughter order a breakfast sandwich. Once my bangle came, around 15 minutes after order, the waitress said they had to make more sandwiches. First thought is that the sandwich was fresh, but after 15 more minutes and me just about done with my bagel, I had to go up and inquire about it. A few minutes later, we had the sandwich. Really disappointed in that process. Also, inquired about nondairy creamer to go my coffee, since I am lactose intolerant, but they did not have any. I would recommend they give other options beside sugar and half and half. Hotel room was okay and clean. Will stay again if in the area. Getting three stars due to poor service in restaurant.

I have been here quite a few times but this is the first since my daughter could run and play! Wonderful staff, kind friendly and just really attentive!! I felt at home! Kudos to the staff in making a mum's travel with her 20-month old easier!

Love the rooms but I shouldn't have to wait over an hour to get a breakfast sandwich from the bistro. I had to go up and remind them that I was waiting for food. (They are friendly though!) This hotel is also not a prime spot for sleep. All night I heard sirens and people arguing outside. I wouldn't feel safe walking around at night but I guess that's pretty common downtown.

This is a wonderful location next to where the New Jersey Devils play and a 10 minute walk to Penn station where you can catch the PATH -AMTRAK-NJ Transit. This Courtyard also offers free shuttle service to and from Newark International Airport; which beats paying for a taxi. You can catch their shuttle at Newark at the P4 stop on the monorail. There are several wonderful places to eat within 5-7 min walking but the Joe's Crab Shack location right next to the hotel is closed. Their Bistro is great and a wonderful place to stay as I usually stay at the Courtyard location at Newport Center but the price was much better at the Newark location and will stay at the Newark location more often. Wish I had known about this place earlier.

I stay here a lot. The restaurant here that serve Starbucks only have 2%. I only drink coffee Latte with whole milk. They know that and every time I come here they run out and buy whole mile just for me. These people are rock stars in my book.