Ben A.
Yelp
Over the New Year's holiday, my family and I stayed at this hotel for three nights. We always make it a habit to get out of Pasadena for New Year's, after growing up two blocks from the rose parade route. Usually, our annual trips take us up the California coast; this year, we decided to do something a little different and headed to St. George, with the thought of exploring Zion, Snow Canyon, and some of the other local parks in their winter plumage.
Upon arriving at the front desk, I was greeted pleasantly by two staff members. I noticed that the hotel look fancier than what I would have expected for my $90/night double queen room on a holiday weekend. A coffee bar in the lobby was open till 10 PM... A nice touch, considering they were serving Americano style Starbucks coffee and other snacks and drinks.
Call room on the fourth floor was clean, reasonably comfortable beds, and the microwave/mini fridge combo. A desk area with plenty of plugs for chargers, A flatscreen TV with HBO and two open HDMI ports to hook up the chrome book with Netflix, and pretty good free Wi-Fi rounded out the offerings. Our fourth floor room gave us a nice view of the lights in the growing city of St. George... I don't remember it being this big of a town.
Considering it's the dead of winter, all outdoor pool and Jacuzzi facilities were closed. For our three SoCal kids, swimming at the hotel is something to which they truly look forward. The indoor pool was very small, and the temperature of pretty much everything in that room was off somehow... The pool was too cold, the air-conditioner was blasting despite outdoor temperatures in the 20s at night, and the hot tub wasn't, well, hot. Front desk staff was sympathetic to our concerns raised about this, and promptly went to go try to remediate the situation. Still, that air conditioner kept blowing, and the hot tub stayed tepid.
After two trips to the highly chlorinated pool, all three of my children develop skin rashes and allergy symptoms. Certainly, I don't blame the hotel for this... They have to keep things clean, but we all got serious red eye, as the chlorine fumes--particularly combined with the bubbles and steam of the hot tub-- were almost overwhelming. I defy any notovirus to try to set up shop in that pool facility... And hey, that's the idea.
Other than the pool, we were very pleased with our stay, and will likely stay here again during our summer road trips. When push comes to shove, we don't visit Utah to hang out at the hotel... But overall, this was a nice place to come back to at the end of the day after exploring the great outdoors.