Courtyard St. John's Newfoundland

I had such a warm welcome at this Courtyard. I think Teri really left a positive impression on me from the moment I walked in even before checking my status level I felt very welcomed. As we were parking the reception team quickly got everything ready once back inside our room was ready with an upgrade with a fun view of the dockside port which was fascinating for us to watch the cranes unload the ships. It's one of the more unique room viewing experiences that I have had and not a view that I have seen from many other Marriott properties. I love how the lobby level is at the middle of hotel with floors above and below + the entry at base level. It's a unique building to stay in also and really adds to the feel of staying in Newfoundland something not felt while staying at the competing Delta or Sheraton. Parking was across the street from the lobby which was easy in and out. Unfortunately there seem to be some issues with applying the welcome 10 USD credit to myself +1 guest per day of stay (so 13 CAD) which may make for an uncomfortable stay for some Platinum & Titanium guests wishing to make full use of that benefit. It seems it could only be used in the pantry and not at the resto bar in the lobby. In the end we decided to eat out and just went with the welcome points instead to avoid complicating things as everything else about the stay was pleasant. Unfortunately the welcome points did not post either which I will follow up on with Marriott.

Just returned from a wonderful trip home to St Johns again. My husband and I stayed at the Marriott Hotel on Duckworth Street. Again, we enjoyed our stay there. We really like the location, parking lot across the street, nice restaurant and bar, good food and outstanding service. We wanted to recognize Terry who greets the guests so warmly, Monsour, Angela, Angelette and Jessica who took care of us at the restaurant and Gio who I met during our stay..friendly young man who let us know just to ask if we needed anything at all. Thank you for your kindness and hospitality.. there is no place like Newfoundland and the amazing people who live there!

This was a great hotel to stay in. The staff was friendly an helpful, my room (716) was spotless and spacious and the and the handwritten welcome note and a treat from the manager was a nice touch. I received the note probably because I'm a Marriott Rewards lifetime platinum member.||The location was great. If the bars on George St. are your thing, It's about a 15 minute walk. There are also a bunch of restaurants within 500 meters. Unlike most Courtyards in the US, this one has a full-service restaurant and bar. I didn't try it, but the menu looked good and varied.||I used points for my three-day stay and I'm glad I stayed here instead of the Sheraton up the hill an farther away from things that I was going to walk to.||There's a decent fitness center as well as spotless guest laundry room.||There is hotel-owned parking across the street. I think it was $15 per day.

Good location. You can walk the length of downtown St. John's in about 20 minutes, max. Parking in lot directly across the street. Room was clean and comfortable. Great shower.||Front desk staff very friendly, helpful, and welcoming on all shifts. Ditto with the servers in the restaurant. All great.

I stayed at this nice little establishment for 4 nights in early June, a solo traveller in a large one bedroom suite, #306. | |It appears to have been fairly recently refurbished with simple, unfussy designs and good materials. The kitchen has 4 appliances – refrigerator-freezer (large freezer compartment), dishwasher, microwave, and Nespresso coffee machine. It has four sets of cutlery and dishes, and tons of storage space. The living area is spacious, with a small, lounging couch, small round dining table and two chairs, and a desk area.| |The bathroom is large and bright. There are two closets in the suite. The Queen bed was exquisitely comfortable, and the bed linens were of good quality. There are adequate electrical outlets in all rooms, and USB ports at both bed sides. The bedside tables can also accommodate lots of “stuff“. There are two gargantuan TVs. #306 faces the water and an industrial shipping yard. Not the best view, but could be worse.| |Drawbacks: there are several. The kitchen has no lighting. It would benefit from an under-cupboard lighting strip that would shine light on the counter. The bathroom is large enough to have two sinks; it has one only. The shower is large, pristine and attractive, but has no shower wand for rinsing. There are sheers and thicker curtains, but most definitely these are not blackout drapes. At this time of year when it gets light at 5:30 AM, that is a problem. And it is one that could be easily avoided with light-impermeable blinds. Another drawback is the AC. It works, but I found it quite loud, and even when set on low it’s still loud but does not stay on continuously. One could get used to the sound if it didn’t shut on and off intermittently. There is a little unit with drawers that is so low to the ground you have to squat to get into it. I didn’t use it at all, but put my clothes in piles on the ironing board. The biggest drawback of all is the thin walls. I could hear full conversations from the couple next door – who were talking at a normal volume. I could hear not just the sounds of them talking, but each word and laugh. | |The staff here are absolutely fantastic. A big shout out to housekeeping staff Renee, who is just about the genuinely friendliest, sweetest person. William, Zeis and Nadia were also great to deal with. Front of house manager Teri is an excellent ambassador for the Bonvoy brand and a credit to the Marriott Courtyard. Newfoundlanders are just about the friendliest people on the planet, and the staff at the Courtyard are no exception. They made my visit relaxed, comfortable and pleasant. ||This is a nicely-refurbished, decent place to stay, but the thin walls are a significant issue and impossible to easily remedy.

Great location and a much smaller hotel in the Capital which made it cozier. The service was excellent and the room was roomy. Parking is across the street in a monitored lot. One complaint was the lack of decent lighting in the room.

The beep-beep-beep of the port behind the hotel drove my husband crazy. I loved the view our out to the ocean. The shower is terrific but the bed linens and towels need to be replaced. The staff is very friendly but the hotel does not offer any titanium member benefits.

I made an online reservation for this hotel in March. I am from Newfoundland, came back to visit family. I decided to stay in St. John’s for one night. I booked this hotel for its location and great views. I reserved through hotels.com and reserved a Harbour View room with two queen beds. The quoted price when I reserved for my Harbour View room was $332.79. I received an email the day before my visit to check in which I did. The email did not verify my choice of room but just told me for a seamless check-in experience I could check in now and save time at the hotel. So I did! When I go to the hotel on Sunday, July 20th a nice lady was at the front desk. She brought up my booking and said she was sorry that I could not have my Harbour View room and that I would get a City View room. I asked why and she said there was some mixup in the system. I asked can I have the Harbour View she said they were sold out. I said ok for the one night the City View would be fine. She offered to ask her manager if I could have a complimentary breakfast for the mixup. I gave her my credit card and went to my room. Upon seeing the charge on my card when I settled into my room it showed $360 for the room. I thought it was odd that I paid more for the lesser view room than what I was quoted for the Harbour View room. After resting and getting ready to go out for the evening I decided to stop by the front desk to inquire about the charge. I was greeted by the same young lady who checked me in. She gave me my voucher for the complimentary breakfast. When I asked about the charge she looked into the system and said as I had booked on Expedia (I booked on hotels.com) the hotel could not guarantee the quote they provided. I told her I found it odd the City View room was more than the Harbour View room. My only recommendation was to contact hotels.com and ask for a refund for the difference between the quote and the actual charge. Upon checkout on Monday, July 21, I received an email from the hotel to confirm the checkout and charge to my card and the price on the invoice was the original price I was quoted of $332.79. But my Visa was charged $360. I know it’s not that much but it I was not charged the invoice price and for a lesser room than I originally reserved I don’t think I should have been charged higher. This was a nice hotel. Great location. I got my Harbour View during my complimentary breakfast! But I am very disappointed in the experience that I received with regards to what I wanted in a room and what I got. Would I stay here again? Maybe! Just very disappointed with the explanation of the discrepancy in charges and what was offered!

Nice hotel. Great location. Wonderful service. Good rooms with excellent amenities at a great price. (Excellent parking at no extra charge!!!!)

My wife & I stayed at Courtyard by Marriott in St John's before and after our Canadian Maritime cruise on the National Geographic Explorer: 6 & 7 (Room 618) and 15 (Room (615) September. This is a nice Courtyard facility with very friendly and helpful staff. On our first departure day the sole elevator was out of service but two members of the hotel staff were dispatched to carry our luggage from our room to the lobby. We had breakfast in the hotel restaurant each morning and enjoyed the various offerings of eggs, potatoes and pancakes. I tried their version of a traditional Newfoundland breakfast: eggs, salt cod fish cakes, bacon and a homemade touton. This was a most filling breakfast and I enjoyed the touton - but who does not like fried dough. We would consider staying at this Courtyard facility if we returned to St John's.

When it comes to hotels I look for just a few things. A clean, comfortable room. Free wifi that's relatively quick. A workout room that's decent. This spot hits most of those, but what it misses on it makes up for in other ways. First up, the location is fantastic. It's right across the street from the harbor. I was fortunate enough to get a harbor view room, which I just loved. It's also steps from the heart of downtown and George St. The wifi is free and relatively quick. The staff was friendly and helpful. The exercise room? Well - that left a bit to be desired. There were two treadmills which I appreciated, but the only distractor was a shared TV that wasn't easily viewable from most of the cardio equipment. All of that said, I was very pleased with my stay here.

A lovely stay Very ideal location in Saint John's

I booked my room online and we needed a cot for my son. When we asked the desk they were very rude and not helpful. We had to ask three times to get one. I woke up the next day to find they had charged me 12$ for the cot. Great! Then when I went to have a shower, I opened the towel and it was stained. It looked like someone wiped their ass with it. I brought the towel to the front desk to ask about the 12$ and what they were willing to do about the towel. The lady at the counter looked at me and laughed. Other then the view of the harbour, this hotel is not recommended. I would not recommend anyone stay.

It's all about the people. This property has some of the best hotel staff I've ever encountered. While everyone was polite, knowledgable, and helpful, the front desk folks really shone. I got great suggestions on restaurants, tours, walks, and even a laundromat. The property is well-maintained and clean. It is located within easy walking distance (2-5 minutes) from most of Water Street, and the restaurants, pubs, etc. of downtown St Johns. There is also hotel parking just across the street. The bar faces the harbor, or, since this is a review of a Canadian establishment, harbour. The bar staff were just like the front desk staff -helpful and friendly. The view... The bar faces the docks, and the bar has two pairs of binoculars. You can watch ships coming into the harbor and the supply boats (docked right in front of you) loading and unloading. I could watch for hours! This is the best of value, location, and expectations. Most heartily recommended.

very convenient hotel, right off the harbor. convenient to public transportattion, and far enough away from George St. to be pretty quiet. Rooms are spacious, free wifi. parking across the street. Only complaints, they don't have a deck facing the harbor, which would be exclusive and very beautiful, and the public spaces could use more attention. But compared to the Sheraton just up the street, it's a good value

Good service for our meeting in St John's. We had some issues with thermostat due to unusual weather and staff worked diligently until problem resolved. Rooms were excellent. Food was better than expected.