Courtyard Washington, DC Dupont Circle

I stayed 2/21-2/23/25 and my front desk experience was very pleasant checking in & out. Going to the elevator was when I first noticed how tight the space was I had to navigate to get on. Once I arrived to my room I was met with a room without a dresser or closet space (which I’m used to unpacking every trip opposed to living out of a suitcase). As the evening approached I needed ice for my room & when I called to find out where the ice machine was I was told that I had to come down to the front desk where one of the attendants went to the restaurant to get it (I thought was weird). Upon checking out I found the valet guy to be profiling my wife and I as he refused to open the doors to our vehicle so one of us could load up while the other one of us paid as if this location isn’t DUPONT CIRCLE.

We had a nice stay over Thanksgiving at this hotel. Brian at the front desk was very nice and helpful. We were allotted a nice top floor room, quiet as i like and is in my profile. We did not have housekeeping during the two days, which was OK. We did get extra towels, coffee, etc., so everything was cool. The parking garage was a pleasant 5-minute walk, but entry/exit was quicl and easy with a QR code provided by the hotel. Thanks!

Great location - the good. First room had no heater of substance and would not warm up. It had USBs and electric outlets in the tables by the bed and the desk. None of them worked. The staff moved me the next day and were very accommodating. When I asked about service in my new room, I was told “This property only services rooms every two days.” So, no water for the coffee maker, no tea and no bottled water…. no offer for accommodation either.|Definitely NOT up to Marriott standards. Clean and nice, but I can’t recommend it whole heartedly.|I’ve been staying in Marriotts for 20 years - This wasn’t BAD, but it was bad. Not a good stay.

First time staying here for a work trip. The hotel is well maintained, the staff are friendly and helpful. The food selection is limited but good quality. Located on a very quaint street with some decent dining options near by.

3 stars hotel with a 5 stars location and a 5 stars GYM I would say in general this Courtyard just does the job. The staff not rude but not very attentive either. The cleaning staff is slow but they respond. The restaurant below average. What you should stay here? The location and the GYM. The location is unbeatable. Located in a relatively safe area and walking distance to several main attractions in DC. And the GYM was the other great surprise. Normally you would expect a treadmill and a few dumbbells but not here. Big space with a variety of equipment and two large TV.

Pros: excellent location. Very close to bars, restaurants, museums, etc. The staff is very nice. The rooms and hotel are clean. Cons: Parking is $50/night and is not included in the rate. Customer service was horrible. Requested items such as tissue and they simply never came even after following up a second time. The room was tiny. There were 3 of us with two beds and we could barely navigate in the room while getting ready for the day. Finally, I believe they said housekeeping only works every other day. I have never stayed at a hotel where housekeeping was not there daily. I found that really strange. They did not visit our room once and we were there for 3 nights. Overall it was one of the worst stays I’ve had at a hotel.

We are Marriott Bonvoy Platinum elite members with 50 + stays and frequent travelers to the DC area , for what that is worth. I will caveat the review by saying this hotel is best suited for single business or European travelers, I am reviewing as a 50+ couple with 2 medium-sized suitcases. We stayed in Room 414 in Dec 2024. The room overlooked an alleyway and a dumpster. Upon entering, the first thing we noted was that the room appeared to be newly remodeled, water bottles, clean, a tile floor, walk in shower, large screen tv, a desk, a desk chair, a "cooler" aka, small refrigerator, and a safe. What was lacking was a "dresser," or shelving on which to place your clothes. We stayed 3 nights and living out of our suitcase each night was not what we envisioned for our trip. When did having a place to store your clothes become obsolete? There was only 1 luggage rack in the room. Other than the desk chair, there was no other secondary seating in the room . The mirror, "outside-closet" available to use was not guest friendly as the space to accommodate several clothing items was not sufficient. Additionally, the shower basin doors leaked (it was reported and fixed, but still leaked afterward), and the toilet paper dispenser was not properly affixed to the wall. Housekeeping is NOT everyday, rather it is every other day-not an industry standard. (Not told to us at check-in) When we returned to the room, a set of towels were left - though the set was not complete, the garbage was not emptied and we had to request additional items afterward. The bistro is only open for breakfast. However, there are food establishments in the area for all meals, breakfast, lunch, and dinner. The seating and lobby area were well designed and available to anyone who does not want to sit in their room to work. It was not the best Marriott experience for us. This is not a hotel we will consider staying in again as it did not suit our needs but may be good for a business or for European travelers who typically pack light.

Good location but not a great business travel experience. Hotel floor was very noisy and the room surprisingly basic- no closet so also no iron. Wireless internet was good. Longer walk to metro from airport but without bags an easy walk to many things and neighborhood has lots of restaurants and stores.

I have very mixed feelings about this Courtyard. My friend and I stayed here this weekend. It's in a great location and near many great restaurants and tourist attractions. I stayed in a double queen room and the room was awkward in its design. I can appreciate that space in Washington DC is limited and this hotel is doing the best that it can, but the room seemed to clearly be a king room where another bed was added to the room. One of the beds was really close to the door and to the bathroom. The room was also pretty dark when the window shade was down or after the sun went down. The staff here was interesting. On our last full day at the hotel, someone came into our room and barely did anything. They did a pispoor job of making up one of the beds. They didn't touch the other bed as I left a lot of stuff on the bed (thank you???). They didn't replace all of the towels in the bathroom, and didn't empty the trash bin in the bedroom. For these reasons, we were confused as to why did they even come into the room? They didn't take anything, thank God, but it just didn't make sense. The cafe is never manned. I went there Sunday morning and stood there for 8 minutes before anyone approached or greeted me. All of that just for them not to be able to do the Starbucks drink that I wanted. What a waste of time. The whole time we were there, no one was ever working at that cafe. I left my toothbrush at home and asked the front desk for a toothbrush and was told that they didn't get any in their "last shipment", and only had toothpaste. I asked if they had any for sale in their convenience shop and was told that they don't because they offer them for free. But you don't have any! I'm sure that there are worse hotels than this, and also better hotels than this. It's right in the middle. The location is the best part of this hotel.

Conveniently located in the DuPont neighborhood, this Courtyard Marriott offers a cozy stay. Overall, I was very happy with my stay. The property and decor is stunning (I would love my house to be decorated like this). The bed was very comfortable too. The gym is very nice - well appointed. + Most of the staff is very accommodating and friendly. I was a bit surprised with a few things: * No in-room closets or iron/ironing board (you have request) * The standard room felt more like a Moxy with limited space * this location didn't honor my platinum status with a free breakfast or welcome bonus * the walls/doors don't block much sound so you hear your neighbors.

Great location - the good. First room had no heater of substance and would not warm up. It had USBs and electric outlets in the tables by the bed and the desk. None of them worked. The staff moved me the next day and were very accommodating. When I asked about service in my new room, I was told "This property only services rooms every two days." So, no water for the coffee maker, no tea and no bottled water.... no offer for accommodation either. Definitely NOT up to Marriott standards. Clean and nice, but I can't recommend it whole heartedly. I've been staying in Marriotts for 20 years - This wasn't BAD, but it was bad. Not a good stay.

Love this hotel! Very good location, this bed is comfy, very nice the stuff. The best part is 1min walk to the best coffee spot "Tatte" The hotel also has a very spacious lobby to work.

Booked this hotel for the location. Pros: Location (Dupont circle so plenty of restaurants within walking distance), but a great central location for so many things Staff was friendly Little market & coffee & bar in lobby (didn't try) Cons: Parking. $32 self/$49 valet. I got a better rate at a garage a block away. No ironing board in rooms. Had to call front desk for one. No closet Bathroom on the smaller side Not hotel's fault, but a guest messed up fire sprinklers when I was visiting and bottom floors were all wet. So there were giant fans blowing in the lobby trying to dry things off. Overall, met my needs.

We checked in rather late after a full day of travel. Initially we found the elevator a bit dingy, but went up to our room only to find they'd declined to follow our Ambassador set instructions for a room far away from the elevators. In fact they gave us a room that was directly behind the elevators, the closest room to the elevators you could possibly have. When we went down to switch rooms they let us know they were fully booked but thankfully agreed to let us leave without being charged for the night (thus the second star). We ended up having a fantastic stay at the JW Marriott for an additional $200/nt. Although it did seem a bit more to spend, the difference in quality and size at JW Marriott compared to Courtyard Dupont Circle and its amenities was massive, not even including the fact the JW is a couple blocks from the White House. We booked our room 30 minutes before checking in, but in looking at pricing a few months out, the difference between the two is only about $50 - so if you have the option to book JW, there's no contest. All in all, we appreciated they were able to check us out with no charge.

My family and I spent a quick night here the day after Christmas so we could enjoy a fun dinner and not have to drive back home afterwards. We booked two double rooms and valeted the car so we could Uber to the restaurant. The location is great and everyone we dealt with was friendly. Unfortunately the bistro area was closed except for breakfast which meant no food or drinks were available. There was a small market with snacks (no alcohol), which was unfortunate. They have a large lobby/bistro area that we would have enjoyed hanging out in before or after dinner. Instead we walked next door and enjoyed a drink. The rooms were very clean and actually very quiet. The bathroom in the room I was in was tiny, but in my family's room next door the bathroom was huge! I should also mention that I asked for adjoining/close rooms and we were right next door. Not adjoining but definitely good enough. Some of the family tried to get breakfast the next morning (the only time the bistro was open) and it was a mess. Only one person working and it took 45 minutes for a bagel and coffee. Would we stay here again? To have a place to keep the car and sleep for the night-yes, location was great, it was clean and the people were friendly. For a longer vacation probably not, but we only live an hour away.

It's ok. Just ok. Location is good for what I'm doing. Decor is fine and the front staff were nice. The little bar/restaurant was shut down when we arrived on Tuesday. Something wasn't working. That was a hassle. The hotel has no closets and the place to hang your clothes isn't designed. No iron. They also don't do housekeeping during your stay! Nope. No cleaning. Front desk said it's a holdover from the COVID days. Seems they still like to charge full price despite no service. They don't treat Marriott guests that hold status with any special treatment or courtesy. I suggest you find other accommodations unless you have a business right here.

Great stay! There were some restaurants opened within walking distance for late night dining which was plus given our red eye flight.

Good location, but services and amenities here vary from "meh" to sub-par. Personnel is perfunctorily cordial, and at least one at breakfast service downright rude. General upkeep is mediocre. No drawers or closets in the rooms. You get a small piece of soap, a tissue box with only a few sheets left in it, a couple of paper cups (no glasses). The beds are comfortable.

By most accounts this fits the bill of a Courtyard in any big city. The lobby is tight, and loud but works. The market adjacent to the counter is mostly empty, especially water. The real difficulty for this hotel is staffing. We checked in at 4:30 pm on a Sunday to no rooms. What!? Oh, we have your room but our housekeeping is way behind. We finally did get a room but knew that housekeeping was not happening for our stay. Almost every trip through the lobby consisted customers arguing about of lack of clean rooms, towels, water etc. Nice looking, nice location. No closet but has a fridge. Really lacking help.

Great location, but lots of little things made my stay very average. Goods: - Location, location, location - Hardwood floors in rooms (carpet=eww) Bads: - Stuffy feel - SLOWEST ELEVATOR IN DC! Dear God that was brutal. I just took the stairs every time. - Breakfast was not up to Marriott standards. (No - coffee refills?!) more of a restaurant feel than a hotel restaurant feel. - bathroom design weird. door opened in bathroom blocking the counter! Weird. So I had to close the bathroom door to do anything in the bathroom. - average cleanliness overall - parking garage 3 blocks away=$32per day, valet =$39 per day - air conditioner fan in room wouldn't work properly. I need white noise at night and the fan would kick off even tho I had it "ON", rather than on "AUTO". Overall. OK...not great, but not bad. I will probably stay again just for the location.

The front desk staff were very helpful! especially Madaline. I left something in the room and they sent it back to me. The rooms are clean and the location is great with access to some good restaurant. We will stay here again!

Avoid this hotel at all costs. The staff is incredibly rude. Showers and sinks are always clogged. Shady room charges. Need I say more?

loyal Marriott Elite member here and was taken back a bit by the neglect and inattentiveness to our simple requests, checked in this past Thursday leaving Monday. NO STAFF SERVICED THE ROOM AT ANY POINT OF OUR STAY. I had to make sure we didn't have anything hooked on the door stating we didn't want service and we didn't, this was extremely frustrating considering how expensive this room was. I mentioned it to the front desk agent as we we're headed out for the day and she then mentions "it's too late" at that time it was around 1pm.then I mentioned we've never received service and she then said "you've never received service" looked at I presume was a housekeeping schedule and mention to the other agent something I didn't understand, but said "we'll take care of it" well she ABSOLUTELY DID NOT! we managed to get a set of towels from staff but no help with cleaning the room. Pretty POOR CUSTOMER SERVICE, and please don't need any items that are stored with the front desk staff after hours. I was scolded like a 2 year old for requesting 2 paper coffee cups that weren't next to the Kureg coffee maker. I was told I only can give you one! I said ma'am you're out completely. there's no cups for coffee, so I pulled on a drawer and found cups, the politely gave her the one cup back she gave me, then she scolded me and said you weren't supposed to use the coffee cups from the drawer, I SAID THEY'RE NO CUPS!! she then says management doesn't want customers to use those cups. I said well put some cups out for customers to use!! Coffee-Maker no cups... makes complete sense. She didn't have to act like I was problematic by requesting items that are for public use, now go back to your phone conversation, so sorry to inconvenience her...this experience was frustrating all throughout my stay, and I WILL NEVER RETURN!

I think it's good location, but the service (room service) Not helpful. Front desk is good. They're have little market and bar on the first floor, if is you need anything in emergency time.

Tanya is VIP. Her sourcing issues are Mr. Bonvoys sourcing issues. Give the lady the resources she needs. Come for the connivence, stay for hospitality

Nice and new hotel in a good location. Clean and functional rooms with a fridge and safe. Helpful staff, particularly call out Marin from the management staff and Renard from the cafe

Small room, with no clothes storage. Nice hotel, but general areas are tight. Pillows are soft and couldn't sleep. Staff are all very friendly and courteous. The lobby area is very loud since it's a small area. Don't take showers for more than 5 minutes, or the lights will go out. The motion lights sensor can't detect once you're in the shower behind the glass doors. I had to step out of the shower twice to activate the lights. This can be a liability issue if someone falls getting out of the shower in complete darkness.