Maarten C.
Google
Content of the museum top. But very questionable person at the front desk. That young girl wasn’t behaving nor speaking professionally. Furthermore she wasn’t aware of the type of tickets from your museum. She even said without knowing, that this wasn’t a ticket! It was me who had to explain her and research proof on your website to show her your very own terms and conditions of this very valid ticket. She didn’t apologize and let me in. During the entire time of my visit she was “busy” chatting with the security guard from downstairs. Unbelievable that such people get to work for you, a cultural site. Despite the blatant incompetency, it would still be somewhat tolerable if the person working at your front desk had at least a basic level of social manners. Of course greeting and saying goodbye was totally too much to expect too. However what this person lacked, the security staff made up for. Especially those from the higher floors, they were all welcoming, attentive and very friendly.