Kira C.
Yelp
I live a couple of blocks away and intended to buy a few plants and things for my husband's birthday, which was today. I checked the Google business page for Cove and went over at 12:30 (the store supposedly opens at 12p). The gate was unlocked, but the store was clearly closed. I called to inquire about their Sunday (today) hours; while I couldn't see inside and didn't get close enough to look, it was obvious the owner saw me through the window because they answered right away and I was told abruptly that I should have called before "making the trip over"; they proceeded to mumble about the hours being "more theoretical", which I find less ironic-pretentious and more gross-pretentious, but to each their own. Cringe. In any case, they told me multiple times that I should have called first but failed to tell me when or if the store was going to actually be open, which was literally the only question I had called to ask. Things seemed a bit off, and I again inquired about the store hours, to which they snapped, "I dunno, like a few minutes or something", and hung up. I don't like to assume prejudice in situations, and to the owner's credit, the hours are indeed "theoretical" per the store's website, but you have to go to Cove's contact page to see this. Perhaps the owner was having a bad day, it happens to us all. But theoretically they own a business, and instead of answering cordially with a time they would be open, they looked at me through the store window, assumed I wasn't local and had no intention of buying anything, and dismissed me, which may or may not have been theoretically racist. I was a bit rattled and walked about a block up and bought some great plants at another boutique. Cove is a nice store theoretically, but there are dozens of others just like it in the area and after this experience I will not be returning (or theoretically attempting to return rather).