Coylumbridge Resort Hotel

This hotel should have been amazing but sadly was a huge let down. The hotel is hugely understaffed leading to checking queues of over an hour long in our case, up to 3 hours for other guests we met. This was not the end the queuing. Queues for drinks were 20mins minimum and the wait for food was about an hour. ||The buffet restaurant was truly awful: very limited choice, with what little was on offer not getting replenished, and no option for kids, I would strongly advise NOT to have dinner here, it is the worsts hotel restaurant i have ever experienced. In fairness the breakfast was nice. ||The staff were very stressed out and quite rude. They were very unhelpful when i managed to get a hold of anyone.||The rooms do not get cleaned during your stay which we did not have a problem with as we were told we could get clean towels from reception if needed. There were four of us in the room and after two days we asked for clean towels to be told that they only had two and if we wanted any more we would have to rent them. Bims also do not get emptied and toilet paper not replenished. ||The communal toilets in the bar and restaurant area were disgusting, very smelly and unclean. ||Beautiful location, potentially great hotel. Next yera we will stay in the McDonald.

We had a lovely stay , pool was busy on our arrival day but managed to go in the next morning and it was nice. The lobby was beautifully decorated and the atmosphere was nice and relaxing. Breakfast was good, just wish the reception staff were a bit more informative about the dinner menu/cost how to book etc. we would come back

Having read some of the reviews, we were sceptical, but on a friends advice, we went ahead and booked. This place was clean and tidy. Rooms dated and a bit worn, but the bed was comfy and the shower was excellent. Public areas were smart, and the service at the bar was quick and efficient. The big Romanian chap, who I forget the name of was fast and engaging, and directed the staff like an orchestra conductor. Bar food was simple but perfectly acceptable. I think there are too many would be hotel inspectors on here. Look at the price! Try staying in a similar hotel in aviemore and it’s much more expensive. This is in a beautiful location too.give this place a chance, remember how much you are paying and you won’t be disappointed

We celebrated Christmas at this hotel, and it was truly magical! All the interiors have been beautifully renovated, combining a modern look with a cozy festive atmosphere. There were plenty of activities organized for children: meetings with Santa Claus, real live reindeer (which were the highlight of the evening), and various activities ranging from games to workshops. The live music added a special touch to the atmosphere, and the event program was perfectly planned. The festive dinner also deserves a mention: the dishes were delicious and refined, and the staff was very attentive. This is the perfect place for a family holiday celebration – fun for the kids, comfort for the adults, and festive cheer in every detail. We’ll definitely come back again!

We had such a wonderful stay at the Coylumbridge hotel from 1st-4th January. We have visited the hotel many times before and we always come home feeling happy and relaxed. The entertainment is good and we enjoy the food also. The staff are outstanding, with a mention to Sarah on reception who is so lovely and welcoming, but a particular special mention to Andrei and Delia at the pool. They are so kind and welcoming. They always greet us with a smile! They are so good with our 6 year old son and he adores them and looks forward to seeing them on our visits! They are so helpful and work tirelessly to maintain the pool and the safety of the pool users. We cannot wait to visit again!! Thank you!

Staff on duty at breakfast worked very hard as it was busy but still managed to be helpful and nice. (The female breakfast receptionist did an amazing job when there were very long queues). There was no hot water for showers in either of the rooms we booked. We thought it was a timing thing but it happened morning and evening. Spoke to reception after the first night and they said maintenance would take a look but the second night was just the same. We were told when we booked that the rooms were basic - and they were - but they were clean. But I would expect there to be warm showers. A cold shower is not pleasant after a day out on the mountains.

This is one of the hotels we enjoy going to when visiting Aviemore, its lovely inside and has a nice area in front of reception where you can sit and enjoy the space, have a drink or play some games. The queue for check in can be huge and we have been caught in it a few times ourselves, that is something that does need improving somehow.|The rooms are a little dated as some other reviews have stated but they are clean, i didn't get a great night sleep last time as the beds were too soft but that’s all down to mattress personal preference. The fact they have the arcades and the kids soft play is great!! The swimming pool is great and you now no longer have to book a time slot for your swim which means you’re not sticking yourself to a schedule. |The staff are lovely and im sad to say I have witnessed some of them getting a hard time from a few of the guests which is not fair, they are there to do their jobs and in particular the pool staff are great, they are there to keep you and more importantly your kids, safe, so stop complaining about them!! |The breakfast was good, I think they could put more variety out for dinner especially for the price, and have a bit more kid friendly options!!

Overall a great stay and really good for the kids and for dogs. Food is good and all the staff are very friendly and attentive. The entertainment is fun with a lovely foyer for relaxing in and the pool is very well maintained and managed by excellent pool staff who are great with the kids and very helpful. Rooms need a bit of TLC a bit dated run down and the ones we were in smelt a little damp but overall a great stay.

This area is beautiful and perfect for day trips to more remote areas, close to hiking and an easy walk to town and stores. There were several A-frame units, not crowded but part of the landscaped forest area. Units varied in size - ours had 3 beds upstairs. 2 baths. Heating was a bit tricky, and available in all rooms. The maintenance guy came over "to help us get it sorted"... another words - turn it on. Ha! Big puffy down blankets kept us warm, it's cold at night here (June). Big hotel with rooms to rent on the property. They had play areas, kids video and play areas too. Pool had really weird hours. Apparently it was disinfected every few hours or some such nonsense AND you had to make an appointment for available times (in mid-day). I think that would have been fun but didn't use it. An area outside with growling moving Dino's... large enough to be fun for kids... a surprise for us! We loved the extensive trail system and the ruins of a local castle on a tiny island in the lake. Trails are well marked. People were nice, staff was helpful. Area was pretty and quiet. Centrally located. Great transit system; we made appointments to see local attractions via trains / bus - gotta get the timing right and pay ahead. Note: there are stiff fines for cars traveling inside Edinburgh and London- check on this before you drive!

Being married to a Scottish Lassie, I'm there for a visit every two or three years. My recent visit had us up to the Aviemore area once again. We love it there. We stayed in one of the A-frame cabins on the property. It was about a ten minute walk to the main hotel building, which we were okay with as there were families with children running all around the main hotel building. The cabins were perfect for four of us who wanted to sleep, read and catch up with each other. Cabins are well laid out and nicely furnished. The Hilton Coylumbridge is outside of Aviemore by a little less than a mile. That meant any meals with alcohol in Aviemore meant one of us had to be a designated driver. We did take advantage of the on-site restaurant our last night, so all four of us were able to eat, drink and be merry. We will be back.

Wow!!! Lewis makes this place amazing. His customer service and willingness to help and share information is awesome. We went into town and have eaten there but the fish and chips and Louis service is unbelievable. I have traveled the world and wasn't expecting such great service.

During the main season, the kids entertainment is excellent, and one of the reasons it's been voted 'most child friendly hotel in Scotland' in previous years. Most of the hotel has been refurbished in the last couple of years, and the family suites have two rooms. The food has always been excellent when we've visited. I would however say that the changing rooms for the swimming pool are now in need for refurbishment.

This was one of the BEST holidays I've ever had. If you want a hotel and facilities for kids of all ages in Scotland, then this is your venue. The hotel has an indoor swimming pool and kids club (also a mini soft-play area). Entertainment is very good too. Outside within the campus is a large soft-play area and separate crazy golf area. It also has a trim-trail, and go-karting for the older kids as well as a play-ground. The added bit to this part of the world is it's right next to the Cairngorms resort with its skiing, sledging, pony-trekking and adult and junior fishing lakes. There's also things like archery and rafting with a leisure pool and Adventure park locally too. It's just too much.. perfect. The scenery is overwhelming too (especially the train ride from Edinburgh to Aviemore) and bicycles are available to hire. If you are going by train a stop-over in Edinburgh on the way there and back is quite a nice treat for mummy too. One thing though, when I went there was no cash-machine on the campus so you may have to go into Aviemore to get more funds, this is because there are some cash only facilities. Highly recommended for the family.

A bit outside of Aviemore (30 minutes walk) is the huge Hilton Hotel. The booked room (Double Deluxe) is really great and big enough for two. The bathroom is freshly renovated and really comfortable. We used to book just the breakfast which lasts untill 11 and has a lot of varieties in it. The lounge is lovely and there are often live music or other events like bbq etc. The hotel is really family friendly and has loads of possible out and indoor activites in the near range. There is now also a cash machine in the lobby btw. Clear recommondation!

Well, if you like your desert with hair in it, paper thin walls and a trickle of a shower this is the place for you. Unfortuantely this wasn't my cup of tea. They did have a very big tv in the room though always have to look at the positives.

The most family friendly hotel in Scotland and the holiday lodges give even more room, but still allow use of the hotel's facilities