Team Care Compliance C.
Google
Well, what can I say… I would return in a heartbeat. Is it a five-star hotel? No. But is it the most accommodating hotel? Absolutely yes.
The staff could not do enough for us. There are too many to mention individually it’s a big hotel with a big heart. The atmosphere was relaxed and chilled, and the kids felt completely safe. There was an incident during our stay, but the staff handled it exactly as they should have professionally and calmly.
Melissa always goes above and beyond—she just gets you. She really does go the extra mile. The staff in general are always attentive and helpful.
The swimming areas were clean and immaculate, the kids’ areas were spotless, and the fireworks were epicwe honestly haven’t laughed so much in a long time.
It was a magical time for the kids, and I truly couldn’t fault it. Was it perfect? No. Was it just brilliant? Absolutely yes.
The Christmas dinner was cooked by a fabulous woman—the meats were amazing and so tender. The entertainment staff were magical, the pizza was brilliant, and the grounds are very well kept.
Big shout-out to the meat cooker, Jackie, Melissa (my home girl on the desk!), and Kaitlyn the superwoman. We were a group of nine and were made to feel so welcome.
Tick, tick, tick ✔️
We felt at home. Thanks to the whole team—we’ll be back next year!
Love the Dean Family