Cracker Barrel Old Country Store

We LOVE coming to Cracker Barrel whenever we're traveling back and forth visiting family. It's especially nice in the cooler months when they have the fireplace going... you can sit and watch and feel the fire! 🔥 Their gift shop has lots of cool items to choose from!

I’ll start off by saying that we love Cracker Barrel and eat the one near us regularly. Usually they are pretty consistent. We ate at this location during a trip and it was pretty disappointing. Took quite a while to get our food, but I could’ve lived with that had the food not been so questionable. I was served “scrambled eggs” in a configuration I have never before encountered in my life. I can only describe them as a fried egg that was stirred around a little bit while cooking. I’m not even sure how you get hired to cook at a Cracker Barrel if that’s what you think scrambled eggs are. Then, I found a hair in my fried apples. My husband said his hash brown casserole tasted strange and left a strange taste in his mouth. It was just overall a disappointing experience at one of our favorite and usually reliable chains.

The dining area was close to empty but still the wait to be seated was over 20 minutes. Staff was friendly but stressed due to short staffing. Biscuits were tough and salty. Both dinners were boring. Dumplings tough and okra bland. This chain should just give up.

Traveling with Mama O she likes the clearance section. I like the clean bathrooms and you can get in and our fast. I was hungry and its a quick go to that u know the menu. I ordered beef tips with corn and a loaded baked potato. Mamma O ordered a kids meals with beans and greens her favorite. Don't feel cool with the beer it feels weird them trying to be cool or hip now. Stick to what yall know stop the nonsense of changing something that has been working for decades. Work on getting new food ideas and change up the menu some. Stop the nonsense about you have to ask and ask for bread now and its counted come on thats ridiculous. I like my biscuits with my honey and strawberry jam with butter. Why do yall raise the price but try to cut so many more corners. Leave the bread alone cut the ceo salary and worry about the little guys not the richest ones.

The beef campfire grill was delicious! My husband’s meatloaf wasn’t done in the middle. The sides, cornbread and biscuits were great! You could tell they were short-staffed, but friendly.

April 16, 2025 8:25 am I originally wanted Chipotle, but when I pulled up sat and watched through the windows AND THEN READ THE REVIEWS… I knew I was going to have to find another spot. So I thought CB. It had been a long time, so why not. Now keep in mind that when I walked in and stood next to the booth waiting to be met by the attendant no less than seven employees made eye contact and not a one (even three that walked directly past me) would not utter a word of acknowledgment. Almost as if they were to say something, the gods of Greek yore would hold them accountable and strike them down for speaking and not helping. I was standing there so long I almost took it personally for being the guy standing there with the Afro and one of the clowns of culture that even make my own good folks hang their heads in shame for the 15% that make us look bad. I didn’t want to take that line of negative thinking and instead chalked it up to poor and ineffective training by management and poor social skills of the employees who did not ask if I was ok, if I had been helped or if I need anything in general. Eventually, a young lady came to the booth and seated me at a window table. I was later greeted by KAYLEIGH, and she was very good at attending to my needs. I got the feeling she would have rather been off work or something, but the possible pretending to care was good enough for me. The food was good and I left satisfied but slightly disappointed with the service that came before the meal. Maybe there is something that goes on in that community I’m not aware of or maybe in was a bad day to pass through this town but I still give it five stars since it was my own unique experience and perception.

The food was delicious but it took longer than usual to arrive because of only 1 cook in the back. Also, I'm not sure if there was a hostess on duty. We waited for 5 minutes before a server sat us herself. Both of our meals were great!

Really disappointed that they didn't have the Southern Fried Chicken and a big thank you to the manager for coming out and explaining that it was due to some faulty kitchen equipment. But hey, there was still plenty of good food to choose from. I ended up getting the Skillet Sirloin Steak Sampler which came with your choice of shrimp, fried or grilled chicken tenders and 2 country sides. I went with the fried chicken tenders , mashed potatoes and corn. My friend got the Grandma's Sampler Pancake Breakfast (with country ham...yum!!) And those Loaded Hashbrown Casserole Tots with ranch dressing that we had for an appetizer was good too. And we had to have some biscuits!!

A nice enjoyable experience here at this location. The quality of the food was not thrown together quickly like a lot of Cracker Barrel's. Food was served very hot and nice HOT coffee. Sweet tea was perfect. Service was great. Hostesses were kind and so was our server. It did take some time to get our beverages but to be expected on a holiday - crowded and understaffed for the day. I miss when Cracker Barrel would bring the biscuits for when you sit down. It was a nice touch and I have noticed the chain has stopped.

Cracker Barrels are usually decent places to eat, close to freeways, if you want an alternative to a drive thru. They have bathrooms in front. Service is pretty fast. And they'll offer you a to go cup for your soda. This particular location had below average food for a Cracker Barrel. I ordered the hamburger steak, and it tasted... off. Bland and with a freezer burn taste. The hashbrown casserole tasted like the milk was off. The turnip greens had really dry and stringy meat. My kids had similar issues with the food they ordered. On the other hand, my husband was happy with his meal. I would never eat at a Cracker Barrel if I wasn't on a road trip. And I wouldn't recommend this particular location.

Food, service and cleanliness were not fabulous. This location disappointed our regular brand experience.

It took 10 minutes to get our greeting and our drink order. It took 40 minutes to get our food after we ordered it. Then the temp was cool. Everyone around us was mad.

I usually only eat Cracker Barrel when my family goes on road-trips so I was pretty excited to stop here. I would have rather stopped at a McDonalds drive through. Wait staff made us feel like we were bothering them when we asked for help. After 40 minutes of waiting on food our order was completely wrong and lukewarm at best. We couldn't afford waiting anymore for them to correct it so we just ate and left. Also, I ran out of coffee and couldn't get a refill to save my life. 10/10 keep driving.

Food is good at this location. I have eaten here about 10 times and this is the worst total experience. Like I said food was good, took 10 minutes after seated for our waitress to approach us and take our order. Once order was taken it took 20 minutes to get our food and the order was incomplete. I ordered a side of bacon I never got and my order came with a Biscuit that never arrived. Two tables seated before us received their food after we did. Price was reasonable!! The "office" reached out and told me to post on another address but it is dead to me! Nothing was found. Already spent too much time on this mess!

Wonderful breakfast can not go wrong at a Cracker Barrel. Wife had the smoke house breakfast and she loved it scrambled eggs and bacon were cooked the way she liked it I had the Mom's French toast breakfast with sausage and eggs over medium. Spot on with the eggs cooked to perfection. Everything was wonderful thank you so very much.

Had the dumplings & they were soggy. The fried okra & biscuits were great. Service was eh. Had to get up & find someone to refill my water. Only saw my server 3 times. When she took my order, brought my food, then the check. Not impressive. I was sat by the windows, it was cold. I wished for by the fireplace. Disappointed.

Great food! We haven't had great experiences with other Cracker Barrels when it came to food. They were out of what my husband originally came in for however he was able to find something else he liked. I had the vegetable plate and it was good, the portions were not what I accepted. The service was alittle slow however the manager did come to a few of the tables, including ours and did let us know they were short staffed cooks, so we understood why the service was lacking in promptness. Our server did disappear toward the last 15-20 minutes of our meal, when she was just standing at the kitchen entrance however overall the food was good and we happy with the gift shop even took some goodies home for the kids. Excellent cashier that was there, can't remember her name, we were there Friday March 26 around 530-730, she did a great job up selling a product to us. She wasn't pushy or aggressive. She saw we had a small item of the same product and they had a bigger rate version. She told us about it and we ended buying both. Over all we had a good experience.

I have eaten at many great Cracker Barrel locations unfortunately this wasn't one of them. Took a long time to get seated. Waitress was slow in getting drinks. Food was very good but my order was wrong. Soup was not brought out before the meal no worries it was horrible anyway. We drove out of our way . It won't happen again.

This please was crazy I placed orders to go they were out of everything they wanted to replace it with other things yet they did not tell me until I came to pick up my water when I came to pick up in the order that is when they told me they were out of this that and everything and the food was terrible service was worse do not eat here

STRUGGLE BUS at this Cracker Barrel! Flew into Atlanta airport pretty early and then had to drive to Augusta. We were pretty tired and hungry after being awake for so long and decided to stop in for some breakfast. Not a good choice. There was no line inside and plenty of empty tables but we were told there would be a wait as they were pretty short staffed. I should have just left then and gone to the next Cracker Barrel on our route but was too tired to argue. Basically, a train wreck the whole time. Took a long time to be seated, a long time to be greeted, a longer time for drinks, and even longer for our food. I was so exhausted by all the waiting and poor service that I wanted to just nap on the table. Please hire some more people!!

Don't worry about stopping here....service is lack luster, food takes forever to come to table and the place is filthy. We were hungry and stopped by for a "quick" bite on our way home from a week-long trip out of state. My boyfriend ordered a breakfast and I ordered the chicken BLT with a cup of soup....all of the food was cold and over cooked - the chicken breast was freezer burned and so tough that I couldn't bite into it - had to deconstruct the sandwich and eat some of the bacon, lettuce and tomato with a fork....cup of soup as forgotten....asked for it and it came 5 minutes later - watered down and not even warm......boyfriend's breakfast was cold - eggs looked as though they sat for a while on plate - only thing going for lunch he dinner was the biscuits - we devoured the three biscuits without any silverware - spread butter with a straw!

I have a real soft spot for Cracker Barrel. Generally, we only visit their stores when we are on a road trip and, almost always, we thoroughly enjoy those visits. This one is a nice store, typically decorated with antique Americana and with a wonderful log fire burning in the grate. That alone, when the temperature drops, is an endearing thing. The service was typically good. The seating was also the same as every other Cracker Barrel and there was parking aplenty. So, to the food. My wife had chicken dumplings which she said were nice, I had a plate of mixed veggies which consisted on beans, greens, mashed potato and cabbage. On top of that came iced teas for her and a coffee for me. It was what I expected and was quite good. Nothing stands out about this location. It is Cracker Barrel. It is what it is. The service is always good, the food always fair, the locations always convenient and the décor always great. It's the sort of place which, in my view, was made for road trips through the Southern US...and I fully recommend the chain, and the restaurant at Madison GA.

Food was terrible manager didnt seem to care at all would rather sit there and argue. Still paid for my meal in full because like I said they don't care

should close madison, ga. location. 30 minute wait for server, 20 minute wait for incomplete order, food cold and had to go ask for check. told cashier service was bad, she gave me a rude look.

I have repeatedly received expired/rancid food from this location. Usually it is the pinto beans, but tonight there was rancid grease or meat in the pinto beans, carrots and the cornbread. I could not eat any of it! . They would not answer the phone to place a to go order. I called four times. When I got there they were not that busy/2 people checking out. They comped my order a dessert and then they screwed that up too and I wound up waiting an hour for everything to be done and undone after having spent 30 minutes trying to call in an order that could've been ready when I got there! Bad management and intentionally serving bad food because I have reported x2 b4! They have served me expired/rancid pinto beans at least two other times in the last two years and they just continue to leave it in the warmer, I assume for days on end. This time the carrots were even spoiled. How the hell do you let a carrot go bad? Needs new management desperately! The manager there seemed to be working in the back maybe cooking ;she seemed exasperated when she had to come and try and sort out the mess that was made out of what was supposed to have been my free dessert that wound up costing me another 30 minutes for them to remove charges for!!!!! Totally p.o.Ed! Someone needs to report this to the health department as unsafe food. My immune system is compromised and I spent all day in a hospital getting supplemental gammaglobulin IV and was trying to come home and not cook after all day in the hospital. This could have easily made me frightfully ill or worse killed me.. no EXCUSE FOR SERVING RANCID FOOD REPEATEDLY!

Poor parking layout, RV/Bus unavailable with rigs parked all over. Parked next door at the abandoned and closed SteakNShake, only to be told there were tables but no servers so the wait is 30 min. On a Monday in the middle of the day.

Food was great as usual. Fried chicken tenders were fantastic. Extra points for the bendy straw. Made the iced tea that much better.

One thing for certain, is that when you go to one Cracker Barrel, you've gone to most of them all. The service is always excellent, fairly priced and the food is good. Not great, but good. First you pass through a sea of country decor, clothes, foods and housewares. Then you meet the hostess, who will seat you. Your waitress/waiter will take your order and deliver it in a timely manner. They will check on you if anything else is needed, once. I have occasionally had slower service, or wait listed for a table. But that is more the exception than the rule. For the traveller, it's not fine dining but it is good food, and is consistent. We go to Cracker Barrels again and again.

On 6-13-2022 my brother and I stopped for breakfast. After being seated the waiter gave me knife, fork and spoon. After looking, there was dried food on the knife and fork. The spoon looked like it was greasy. The waiter gave me some more but I took them to the bathroom and washed them before I could eat. Don't think I will be back for more!

Took over an hour to get our food. Waitress was very apologetic and was doing the best she could. Food was good once we go it. Went to pay asked for a manager. She came up was rude with nothing but excuses. Did not care at all about my experience. She just walked away while I was still talking. To top it off I asked the cashier what her name was so I could repot her he refused to give to me. I asked why he said because I was a "dick".

We waited for over 15 minutes for someone to even come take our drink order. Don't come here if you value your time or if you're hungry.

I've been here over 40 mins and I'm still waiting on my To go order... They have more staff than customers

A long time favorite for Saturday morning breakfast or dinner on a road trip. Stopped in this evening on our way home from NC. All the food was very good- chicken and broccoli casserole, veggies, pancakes of course. Caitlin was a very nice and attentive server. Solid experience all around for our traveling party including 4 kids under 5 years old. Thanks!

Love the store, hate the restaurant......Was driving home to Jacksonville from Athens.....NOTHING on the road for 50 miles (Was looking for a Panera type place)...even though we didn't like the food at the last Cracker Barrel, thought we'd give it another try.....Wife and I both waited 1/2 hour for our forgettable breakfasts...my country friend steak was burnt and blah, grits were cold, just not good in any way....vowed (a 2nd time) we'd never go back.... On a positive note - the store was, as always, great.....great candy selection, friendly staff....and we paid only 9.99 for a giant stuffed Rhinoceros that is now our Lab/Great Dane's favorite thing to walk around the house with.....

We always stop here while traveling. Its right outside the rush of Atlanta. The food is awesome. The atmosphere is warm and friendly. Perfect for family meals. The French toast is to die for!

Passing through Madison Georgia we had a southern style hungry appetite and we decided we needed a good meal and Cracker Barrel with the sunrise sampler meets that requirement they have awesome awesome sweet tea

First of all, good luck getting a table. Day or night, regardless of the day of the week, you will wait over an hour even though there are very few people waiting. There are two older ladies running their legs off and a dozen younger folks just standing around doing nothing. Dirty tables everywhere, but just one person bussing them. This location is in desperate need of a good manager who actually knows how to manage a restaurant. 50/50 they will have what you want to order - they are out of items A LOT. If you do get what you ordered 50/50 if it's hot or cold. Just keep driving a quarter mile to ihop. Stopping here is a waste of 3 hours you can't get back.

OMG...5 STARS for Cracker Barrel! Sooooo, I am thinking, "Where shall I dine tonight?" We, as a family, have had sushi, Italian, fancy schmancy dining, I think I am in the mood for down home southern cooking--and my mommy doesn't cook, so what to do, what to do? Yep, Cracker Barrel. We jumped in the family car and headed to the Cracker Barrel nearest to where we were at the time. We parked pretty easily, and then walked to the entrance. There were rocking chairs all over the patio area with plenty of people chilaxxin--even a few nasty smokers--okay, it's not Cali, I get it. We walked into the entrance and there is a HUGE "General Store" type thing going on in there. My mommy said, "Let's eat Stephani Lea and then we can come back and shop." Okay ;( We are greeted in typical southern manner--"Hey y'all, how many?" My family and I entered the restaurant and were led to a comfortable table near a warm and cozy fire place. There were little games on the tables with tiny pegs--I played until the food came. The waitress, Haylee, was incredible! She probably is not more than 18 years old, but really understands "hospitality" to the core. LOVED HER!!! Haylee made sure we had everything we wanted, from sweet tea refills, to more butter, to more cornbread muffins, to extra gravy for the dumplings...ON POINT! I ordered the fried catfish, with fried okra and mac n cheese and also added some dumplings...yep, call me FATTIE! I also had plenty of sweet tea to wash down the southern food. I guess you truly do only live once, so why not fill your temple with cholesterol, fat, complex carbs, etc...I never do this, so it kinda feels good ;) I really love Cracker Barrel. I wish we had these in the Bay Area, but people are too healthy for a concept like this to actually "make it" there. We even visited the "Country Store" after the meal. I bought a little gift for my friend at home and some Xmas stuff that was cheap by now. The service we received from Haylee was comparable to fine dining as far as her constant check backs, pre-bussing, hospitality, up-selling, concern for the guests, etc. Cracker Barrel--if you don't know what you have in this super star employee you are missing the mark--we LOVED Haylee. She made my Dirty South visit ultra "Dirty South," if you know what that means... Still catching up on my Thanksgiving reviews....thank you for being patient. This was before that awful foot surgery...I am just happy I could visit my fam and teach them about yelp. Stephani Smiles for Cracker Barrel ;)

Country Cooking I love Cracker Barrel more for nostalgia sake than anything else - maybe it is because we do not have them in the New York City area; not sure. The good thing about this chain is that the food is solid - this is definitely not gourmet stuff but solid and filling fare. This Cracker Barrel was fairly empty when we blew in on our way over to Augusta - we were hungry and in need of some liquids to rehydrate so this was the perfect pit-stop for us. Since we were having a fairly large and elaborate dinner later in the day I didn't want to get crazy with heavy southern fried anything- so I just went with a salad. My buddy, on the other hand, scarfed down a plate of chicken and dumplings like he just got out of a concentration camp - the boy was hungry I guess. The food was fine- the biscuits were salty as all get out, but other than that, not issues. Waitress was great and we were energized and on our way in short order. A good stopping place if in the area. Parking all around.

We waited for a server to come to our table for 15mins. I finally got up to ask the hostess to find our server. Waited another 10mins and no one ever came. I use to love Cracker Barrel. We won't be back if this is how you treat customers.

I ordered the campfire chicken to go. Staff and manager were very helpful. The chicken was great! Will come back for the campfire beef!

Friendly staff. We were sat immediately. Waitress was extremely prompt and courteous. The food was tasty.

I visited here with a colleague during a work trip. He and I both have food allergies. The manager was very nice and walked us through options and their accommodations. The food was good, but unfortunately there was cross contamination with coworkers food causing him to become ill.

The online wait list function does NOT work. We got onto the wait list online about a half hour before arriving, and we got a text notification saying to check in once we arrived. Once we arrived to the Madison, GA store, they knew nothing of us being on the wait list. So we had to start from scratch. Other people there said they had the same experience - they got onto the wait list online, but the place knew nothing of it when they arrived. Luckily, it wasn't too crowded, so they were able to seat us in about 10 minutes. The food was great, as always.

Sorry to say I can't recommend this location or this corporation any longer. A basic Chicken and Dumplings take out meal was so small, like a kids portion. $8 and change with tax and the cashier person wanted a tip. So I paid $10 for something that cost them a dollar to put on the take out plate. But I'm sure all the plastic containers and take out plastic ware cost them another 50 cents. Avoid this company.

Typically I love Cracker Barrel but tonight was something out of a "kitchen nightmare" episode. Waited 20 min to get our drinks and another 45 to get our food. Out of the hour and 10 min we got 1 refill on our waters and coffee. 3 tables around us sat after us, got their drinks and food all before us as well by a good 15-20 min. When the food came... it was the final straw. Ordered 2 of the same thing to make it simple for the kitchen. Medium steak, scrambled eggs, cinnamon apples, and grits. The grits I could have used to lay the foundation of a house they were solid cold. Apples seemed like they were fresh out of the fridge. My steak was a NHL hockey puck and my friends was cooked properly but was still cold as all get out. The icing on the cake were my eggs. There was a nice long hair right on top of the eggs almost like a garnish. I have never left in the middle of service but this time I absolutely had to. I told the host that was seating people because our server was absent the entire time and couldn't find the manager. I'll have to try a different Cracker Barrel because I've never seen one struggle so much before.

Horrible experience! After an hour wait for our table, our waitress didn't give us biscuits while we waited for our food or gave us drink refills. The wait for our food was another hour. By the time our food finally came, we did not have utensils and the food was cold. I will not be going back to this location.

The service here was pretty slow, and the coffee wasn't good. The restaurant was also kind of dirty, such as tables left unclean and the floor was sticky.

Don't waste your time!! They seated other large parties that came in after us while we waited. Should have left then. When we finally got seated another 10 minutes later a young girl came to our table to tell us someone would wait on us when they could. Never got our drink order. The couple at the table beside us had drinks but never had the opportunity to give their order. We finally got up and left as did the couple beside us. Went down the road to Krystal had great service and a meal probably before Cracker Barrel knew we were gone!!

Stopped in on our way to Atlanta and it was wonderful. Our waiter, Ray W, was awesome. He was friendly, but not overly so , attentive and efficient. The food came quickly, hot and delicious. I wish our experience with all Cracker Barrel's were this great!

I always get breakfast here, and it is delicious. The waiters are always happy to get me what I need. However, the service is very slow. Every time I go there I have to wait a minimum of 30-45 minuets for my food. Even if it is not crowded, it still takes a while for my food to be delivered.

Everything was amazing. They went above and beyond for group! Our server Kat was on top of her game. Hope to be back.

I've been going to cracker barrel for as long as i can remember, but with that being said the last time that i went, our service was mediocre and my friend found a receipt in her salad. We told the manager and he brought her a new salad. The catch? it wasn't even the right salad! Definitely won't be visiting again.

Food was good as usual. Server was friendly but service was very slow. Took extraordinarily long time to get our food. People at table behind us came on several minutes later and was served quite a while before us.

They changed the menu they no longer have the bacon cheeseburger we always ordered . I thought I would try the new signature burger what a mistake ! It was not good. First it came out wrong then they no longer have pickles. It just wasn't good. I always told everyone if you want a good burger go To Cracker Barrel. Well not anymore. Bring back old burger and the pickles. While you are at it bring back onion rings!

This location is poorly managed. They continually seat people and can't get out the food in a timely manner. We have been waiting nearly an hour. This happened to several tables of people.

We got here at 10:30 am . The place was not crowded at all.The waitress did not come to our table until 10:50. We ordered our drinks and food at 10:50, the drinks arrived at 10:56. The food was served at 11:10 and it was very good. The waitress was ver nice. But the place is probably under staffed.