Gina Jingle P.
Google
⭐️⭐️⭐️⭐️⭐️ A Majestic Pearl Anniversary at Craig’s Royal Hotel — A Place We Will Always Return To 🥰
Our recent stay at Craig’s Royal Hotel was nothing short of exquisite and will forever hold a special place in our hearts as the setting for our 30th Pearl Wedding Anniversary — a milestone deserving of grace, history, and timeless elegance.
From the very beginning, the experience reflected an exceptional level of care. GRACE, MELODY and PAUL demonstrated outstanding professionalism and genuine thoughtfulness by informing us well in advance of the air-conditioning issue affecting the Royal Suite with Balcony and keeping us attentively updated. We were accommodated in the Royal Suite without a balcony, which proved to be a blessing — the beautifully appointed attic space added intimacy, character, and a sense of old-world charm, elevating the experience beyond expectation.♥️
The hotel’s generosity and attention to detail were evident in every gesture. We were deeply touched by the inclusion of two days of breakfast and the complimentary sparkling wine, elegantly presented with a personalised Pearl Anniversary greeting awaiting us in the room — a refined and meaningful acknowledgment of our milestone.🥰
Our arrival was seamless thanks to ALEX, whose warm and polished welcome immediately made us feel at home. From the bar, MEL consistently went above and beyond — graciously topping up my water bottle with ice each time we passed by and offering thoughtful recommendations that enriched our Ballarat stay. TOM added to the magic of our evenings with beautifully crafted late-night drinks and engaging, genuine conversation.🥂🙏
At the Atrium Restaurant, HEIDI and her colleague (my sincerest apologies for forgetting her name) delivered service that was both attentive and graceful. The cuisine was outstanding — indulgent, beautifully presented, and truly memorable.
Established in 1853, Craig’s Royal Hotel stands as one of Australia’s most distinguished heritage hotels, having welcomed royalty, dignitaries, and celebrated guests across generations. Its grand architecture, antique furnishings, and rich sense of history lend a rare and enduring elegance — a true icon and pride of Ballarat. 🏆
What truly sets Craig’s Royal Hotel apart is not only its heritage, but its PEOPLE. From day one, we felt genuinely welcomed, known, and cared for — the hallmark of a hotel that understands true luxury lies in personal connection.🥰
We highly recommend Craig’s Royal Hotel and will most certainly return — not only to celebrate future milestones, but also for our regular antiquing escapes to Ballarat, a tradition we look forward to continuing for many years to come.🥂🥳
With our deepest thanks,
Gina & Allen