Crimson Resort and Spa Mactan

We had a truly wonderful stay at Crimson Resort & Spa Cebu. It is honestly one of the most beautiful and memorable resorts we have ever visited. From the moment we arrived, we felt warmly welcomed by the staff. From the reception team to the restaurant staff and the people working down by the beach, everyone was incredibly kind, friendly, and attentive. They are always smiling and ready to help, making us feel genuinely valued and well taken care of. The resort itself is absolutely stunning. The beach is beautiful, the surroundings are well maintained, and the lush tropical scenery creates a very relaxing atmosphere. Everywhere you look, there are perfect views to enjoy or take photos. The food was also excellent. The meals were delicious, with a great variety and very high quality. Every dining experience was enjoyable. What impressed us the most was the genuine hospitality and care from the entire team at Crimson Resort. Their warmth and professionalism truly made our stay special. We would definitely love to come back in the future and highly recommend this resort to anyone visiting Cebu.

I would like to share my appreciation for the excellent service provided by Jeff during our visit. Even though he is a trainee, he was extremely helpful and attentive while assisting us with our food order. He guided us very well through the menu and gave great suggestions that made our dining experience better. Jeff was polite, patient, and made sure we were comfortable throughout our time at the restaurant. His effort and positive attitude truly stood out. Thank you, Jeff, for the wonderful service. It really made our visit enjoyable.

Our time at this resort was just amazing, we can’t wait to come back! The resort is absolutely stunning but it’s the staff that made it a truly exceptional experience. And this team works hard - some of the same staff who greeted us at breakfast also served us later at dinner! They work very long days over the festive season and yet their service was always top standard. We dined at all the restaurants and found all of them to be fantastic - great quality food and service. ||The highlight of our stay was the Azure Beach Club - absolutely great vibes! The location is postcard perfect and the vibes really are spot on. We loved the music, the ambience, the drinks (hello happy hour!) but more than anything we loved the team. When I say they were ALL great, I really mean it! Special shout outs to Sarah, Erika, Juvs, Jelou, Neck, Mitch and bartenders Ken & Alfonzo! They made our Christmas one we will remember forever. ||We honestly loved everything about our time at Crimson and will definitely return. Our only feedback is about the pool loungers - there are limited loungers and people leave towels and a couple personal items to reserve them but don’t come back for hours, sometimes not at all. We found all pool loungers were reserved by 8am/9am but only a few people actually in the pool. I would suggest the team implement a rule that loungers left unattended for an hour are cleared so it’s fair for all guests to be able to use them.

Crimson Hotel has excellent staff, friendly service, and great facilities such as the bubble pool party on Saturdays and private beach snorkeling. The location is a bit far from the city, but the shuttle helps. Rooms are clean though somewhat dated, and dining in the hotel restaurants is pricey, with overall costs on the higher side.

I spent one night at Crimson Resort and Spa Mactan during my last trip to the Philippines, and although it was a very short stay, it was a pleasant one. I landed in Cebu and had a flight to El Nido the following day, so I was looking for a hotel where I could relax by the sea while still being close to the airport: the Crimson was perfect for that. The resort is quite large and set in a quiet green oasis in the middle of the chaos of Mactan. We arrived in the early afternoon and check-in was fairly quick. Our room was already ready, so we were able to change and head straight to the beach to relax in the sun after a long intercontinental flight. Our room was certainly not the most modern I’ve ever stayed in, but it served its purpose well considering we were only there for one night. It was fairly spacious and clean. The beach is quite small and the sea is decent — not the postcard-perfect paradise you find in other parts of the Philippines, but still nice. There are also large swimming pools available. I was there over the weekend and they organize a foam party in the afternoon, which seems to be very popular with a certain type of guest (personally, I’m not a fan of seeing the pool filled with foam, but that’s just my personal taste). The beach bar service was friendly and efficient. We had an aperitif at Azure Beach Club: the setting is lovely, although unfortunately the cocktails were not amazing. In the evening we stayed at the resort and had dinner at one of their restaurants, specifically the Japanese restaurant AKA. We ate very well, with excellent value for money, and the setting is very charming. The only thing I would improve, in my opinion, is the wine list. As throughout the resort, the staff here were attentive and kind. Breakfast was included in our rate and it was excellent, with a very wide and varied buffet selection. My stay at the Crimson was not cheap - I was traveling in high season, between Christmas and New Year - but all in all I had a great time, and it was exactly what I was looking for to spend my night in Cebu.

Crimson Resort is absolutely beautiful, featuring two pools, stunning garden grounds, a white sand beach, and a grand lobby—all of which are very impressive. We were also pleased with one of the restaurants, which offered delicious food. The gym was another highlight: it was clean, cool, and well equipped with all the essential equipment, which was a big plus. However, despite the staff being very friendly and courteous, we found the service to be inefficient and lacking initiative. We often had to call multiple times to request maintenance in our room, such as fixing a non-working hair dryer and an air conditioner that leaked water throughout the night. On our last day before checkout, we called at least four times to request luggage pickup, but no one answered the phone. Eventually, I had to go to the front desk myself and also spoke directly with the bell staff. Unfortunately, they appeared disorganized and overwhelmed, and I had to repeatedly explain the same simple request—to pick up our luggage from the room—which was extremely frustrating. The resort’s location is also inconvenient. Because it is off the main street, many Grab drivers refused to come for pickup, forcing us to rely on hotel-arranged taxis. While we understand taxi availability is not entirely within the hotel’s control, waiting 20–30 minutes sometimes even longer was common. We appreciated the shuttle service to Cebu City but wish it also included Newtown Mactan. Overall, Crimson has a beautiful setting and great facilities, but significant improvements in service efficiency and transportation support are needed to justify its reputation.

Wonderful hotel with a beach excellent for snorkeling. We spent two nights, which was enough since you are more or less stuck at the resort. The Spanish restaurant in the hotell is far the best, but we enjoyed also the Japanese one. Great service and very good food. The beach club restaurant in the hotel, however, was very disappointing. Many of the staff lacks professionalism and was from time to another quite rude. The service was also slow. Compared to other five stars hotels it was a total disaster to be honest. Also note that there are only shallow pools in the hotel - suitable for children.

We chose this hotel expecting a genuine 5-star stay, but unfortunately it did not meet that standard. The staff is friendly and polite, which we appreciated. However, service and organization were inconsistent. We were asked to pay a significant deposit at check-in. At checkout, the items we consumed were not deducted from this deposit and we had to pay again separately. One week later, we are still waiting for the deposit refund. No one is answering our multiple emails. It was surprising to get asked at checkin what time we wanted housekeeping to be done every day (they normally arrange to do it when you aren’t in your room). Despite asking for 3pm, we were woken up at 10 AM the next day by housekeeping knocking on the door. Also, the room walls are paper thin, so expect loads of noise from staff and neighbors outside. Food options were limited, with several menu items unavailable (including vegetarian options and most drinks). There were no real healthy choices. Part of the terrace shown in online photos was fully closed during our whole stay (without explanation). Sun beds are uncomfortable (no proper mattresses), and the beach is very small and clearly artificial. We decided to leave five days earlier than our original checkout date because of our disappointment. Not a single person asked us why. No follow-up, no concern, no attempt to understand what went wrong. For a supposed luxury resort, that lack of care says everything. The surroundings are poor. There is nothing appealing nearby, so you are essentially trapped inside the hotel, which would be fine if the hotel delivered an exceptional experience. It does not. On our last day, we asked the reception to help us organize an airport transfer few hours before departure and were told: “We don’t have a guarantee for that. No driver available.” Only after insisting and escalating the issue, the manager made a solution “magically” appear… If you plan to stay there, manage your expectations!

This was the best resort experience I've ever had. I could tell you about how beautiful the property is or how impeccably it was maintained. I could rave about how ever restaurant brings fresh local ingredients to its menu of elevated delights. But the thing that will forever stick with me is the kindness and hospitality of the staff and more broadly the people of the Philippines. As an American who is used to hurried chaos and sharp edges when it comes to a travel experience, this entire trip has been so rejuvenating and delightful. My top tips: - treat yourself at the spa, it is amazing - eat at every restaurant on property, they are all incredible - take the heart of hospitality and kindness with you wherever you go from here

My sister and I stayed at the Crimson resort for seven wonderful nights on our first trip back to the Philippines in a very long time. Our experience here makes me want to take my own family back for a visit. We came to Cebu for the purpose of returning our fathers' remains to the country of his birth, so it was a sobering trip in many ways. But we also had the opportunity to connect with family members that we hadn't seen in a long time and also to enjoy some time to relax in the comfortable winter weather of this part of the country. I spent some time researching different resorts on Mactan Island and decided that this was what I was looking for. As we made our way slowly from the airport to the resort, I have to admit that it didn't quite look like the resort island that I was expecting, but I loved seeing the vibrant local culture all around us. We turned off the main road and within a few minutes we pulled up to the main entrance. We were greeted immediately by the bell staff, which loaded or luggage onto a golf cart and we made our way to the check-in desk. The staff oriented us to the resort and all its amenities, and then it was off to our room to quickly change and jump into the water. Our room was a spacious ground-floor unit with two twin beds and a small patio in the back. The ceilings were high and natural light filled the room. The bathroom had a large soaking tub and a large shower. But to be honest the rooms were the least interesting thing to us. The resort has a small beach area. Some people might find it to be too small, but for my needs (snorkeling), it was a nice safe and accessible place to be. You'll want reef shoes to make your way over the rocks. Unfortunately, I didn't have flippers and there were none for rent at the activities hut, but it was easy to get around in the buoyant salt water of the bay. There isn't a ton of fish but enough to keep you reasonably entertained. I also saw colorful blue sea stars, anemones, a few giant sea clams, and a couple jellyfish. On the beach there are plenty of lounge chairs with umbrellas, and the staff is always coming by to take your food orders as you relax. The infinity pool is beautiful, and on the weekends they have a big foam party that is popular with kids and adults alike. The grounds all around are kept impeccably clean. It's pleasant just to walk around the lush grounds. The breakfast buffets are sumptuous, with a wide variety of entrees, baked good, porridges, fruit, etc. Each morning was another dining adventure. Though we only had one dinner on the resort (the rest of the time we were with family somewhere else in the city or island), it was delicious. The bar at the oceanfront was a pleasant place to end the evening. The spa was closed during the time we were there, but I don't think we would have made use of it anyway. We did use the gym every day, which was small but had a respectable array of equipment to work on our cardio and strength training. But what made this stay especially wonderful was the staff. Everywhere we went we were greeted with a smile and nod from everyone - receptionists, groundkeepers, housekeepers, beach and pool attendants, restaurant staff. We certainly felt welcome here, and very much spoiled. For the quality of the resort, the price was remarkably good compared to similar places I've stayed in the past. Certainly we benefited from a favorable exchange rate and an overall lower cost of doing business in the Philippines. Highly recommended. I hope to come back again someday.

Visited just after Phillipines open from Covid, plus only a few months after the Typhoon. Only part of ghe resort was open as it was still under repair, I wanted a pool villa but they had only a few open so I had a Delux Room, big Bed, showe gor 2, stand alone big tub gir 2. Internet was slow and the TV did not work, Typhoon repairs. Breakfast food was great, lunch options minimal but good by the pool, dinner option was expensive and at best average, they promoted how good it was but I was not impressed. Pool, lounges and Beach were great if they would have had a great dinner option i woumd gave given 5 stars.

The Crimson Resort is an experience unto itself. First off, the staff are amazing when it comes to treating guests like royalty. Ask for anything and you shall receive. Management knows exactly how to make the guests happy throughout their stay by asking questions, and doing a million little things that make being here unforgettable. The VIP experience is a must when staying here. Staff will go out of their way to make every detail memorable. Shuttle service to prime destinations is available, and free to guests. I would suggest checking out their website before coming here since there is so much they offer including island hopping. For great dining Enya Restaurant is a must, and free for breakfast with VIP package.

I'd put this at a 3.5 but all things considered, a 4 star rating is alright. We booked 4 months in advance for Chinese New Year and our room rate was about $100USD per night. Room 158 was lovely, though it didn't have a lot of natural light and was dark at times. PROS: - Family friendly - Near the airport - Cool events throughout the week. During Chinese New Year they had a lion dance, and on Sundays they have fire dancers. I especially liked the foamy pool brunch on Saturdays! - The baby pool is a good size, and the playground is awesome too - On-site clinic (which came in handy on my last day... more to come on that) - There were lots of fish right at the shore of the beach, which makes snorkeling easy CONS: - If you're looking for nightlife... this is not a good location. - Thanks to traffic and bad infrastructure, you can expect it to take 1-1.5 hours to get into Cebu City where all the action and most of the historical landmarks are. - Beach is small and the sand is rough. - If breakfast isn't included in your rate, the buffet at Saffron is pricey and leaves you with few options. You can eat at the pool bar but they don't really have breakfast-y offerings, or go outside the resort (but not sure what foreigner-friendly breakfast options, if any, are nearby.) Speaking of food, the restaurants were pretty decent. I believe I tried most of them during my stay, so allow me to quickly summarize my experiences: Crimzone Pool Bar: Good spot for merienda. I enjoyed their burger and mango shake. Saffron Cafe: The main cafe where the buffet is. Breakfast was okay, just your typical western style with some Asian here and there. However, the a la carte menu is good, specifically the Filipino food. I really liked the kinilaw na tuna, tokwa't baboy, and the salmon sinigang. Azure Beach Club: Great vibe. Order the catch of the day offerings! Be wary of the salads, though - I have a sneaking suspicion the Azure Garden Salad was the cause of my stomach issues the day after. Enye by Chele Gonzalez: Swank Spanish restaurant that's perfect for special occasions. I couldn't eat much due to my stomach bug but I enjoyed the bread and the omelette. All in all, a nice place to stay in Cebu if you're about that #resortlife and don't mind an hour commute to the city.

My husband and I had a wonderful stay at Crimson. We felt spoiled! From check-in to check-out, the staff was amazing and attentive, especially Jessie (I believe that's her name). She took us on a ride on the golf cart and helped check us in to our ocean view pool villa. The check-in process did not take long at all for us. The villa itself is clean and spacious. I loved the decor and aesthetics. It definitely had a relaxing feel to it. On the dining table was a welcome basket with wine, fresh fruit, and snacks which was a very nice touch. The refrigerator was stocked with assorted drinks. For the price we paid, it included buffet breakfast, all you can eat hord'oeuvres and unlimited drinks at the sports bar, and everything in the fridge. The best part of our villa was the private pool and ocean views. It was amazing! The bed was very comfortable too. My husband and I are workaholics that it's usually difficult for us to get into relaxation mode quickly but our stay at Crimson made it definitely easy. I definitely recommend a pool villa for those honeymooning, couples wanting peace and privacy, or families who want their own pool to themselves for as long as they want. Pool villas here cost more but compared to other resorts I've been to in other countries, I thought it was worth it. My family is from Cebu so I've stayed at the Movenpick, Plantation Bay, and other resorts whenever we made a trip to the Philippines. It was our first time at Crimson and so we didn't have high expectations. My husband who is from Panama, who had never stayed at a beach resort in the Philippines before, was blown away with the hospitality and customer service. The staff always greeted us with a smile and were always willing to help even if we didn't ask for help. The last time we ever had that kind of service was when we stayed at the Ritz Carlton Half Moon Bay. We were impressed! At Aum spa, we had a couple massage. It was one of the best massages we had. The facilities were great too! It was very clean and relaxing with the smell of scented oils in the air. We enjoyed the welcome drink and cold face towel to cool us down from the heat. There was a private jacuzzi and sauna as well. As for the rest of the resort, there are several pools which are all family friendly. During our stay, there was a female DJ playing tunes poolside while a foam party was happening. It looked like a lot of fun just watching the kids and parents participating. We actually did not swim in the pools since we were enjoying our own in the villa. The beach is small but I can't complain. At least it's clean and I liked there were loungers. It's not a super huge resort. I would say this type of resort are for folks and family who want to get away from the hustle and bustle of the city life. To get to the malls and shops, it's quite a distance. I have family that live in Cebu City in which traffic is horrendous so it's nice to get away for a change. In the evening we enjoyed sipping cocktails at Azure lounge while watching the waves crash next to us. It was soothing. Overall 5 stars for our stay. The only regret was that we didn't stay an extra day or two longer since we had to catch a flight to HK to spend time with family there. The next time we visit Cebu, we definitely plan to book another stay.

From the massages to the snorkeling on the hotels secured beach what an amazing experience. The staff treats you like royalty. You can have your own room that sort of imitates a "hut" if you will. There is WiFi, nice bathrooms, amazing infinity pool that leads to the ocean. When it comes to snorkeling you can rent the mask and fins right on the beach and they have a part of the ocean that is fenced off for the travelers to stay in. When low tide comes there is a cement walk way that takes you out to the ocean. They had a rock and roll bar which is also a foam party on some nights. Pretty crazy. Almost like Vegas except way better. If you can come here I would stay here over the big hotels like Raffles or Fairmont. Lapu Lapu has been my favorite so far in the ten days I have been in the Philippines.

Very Resort type Hotel Cebuana Tea free welcome drink is very good. They take your room with a golf cart Pool Bar has Happy Hour 5pm to 7pm Buy one get one FREE Cebuana Punch with Rum is a must try at 360p (for two drinks) The Resturant is Resonable prices. And looks good Makes you want to Eat more at the Hotel. Azure Beach Club, is a MUST TRY! Mango shake the best, except for the chunks of ice :) And the BAR is open till 2am Friday and Saturday, with food.

It is our first time here at Cebu City, we don't have any knowledge of how the transportation is but since philippines is my home country I thought everything would be easy. We came from Bohol Island and decided to be adventurous to take boat going to cebu city, it was tough decision. Before leaving bohol we call the Crimson Resort to confirm first if we do have a free transortation to pick us up, took a while before they answered and the lady I spoke with said we have no transportation. Oh well we decided to figure it out ourself how to go there. From pier my husband was on the street for 20 mins looking for taxi. And from there to the resort took us 2 hours with the traffic, I felt like we are stress on this vacation we have chosen. Arrived at the front desk and waited another 20 mins with 2 front desk staff only assisting with people waiting. I told my husband I don't felt this is A 5 star resort with a service like this.... But when one lady came over and assisted us OH MY such a relief, she made all the process easy and we felt we are celebrity. We book the OCEAN VIEW VILLA with our own private pool, they gave us a ride going to our room. When I saw our door I was so shock how so nice the entrance and the room was. My little one loved it. The housekeeper here are the best! The food? Please don't complain it's pricey with how it taste? will surely drive you crazy. The place is highly recommended and especially if you have a kids this is the best resort for you. They offer good international selection of food variety. What I love the most here? How staff so hospitable and they even did a check out in our room so we don't have to wait again in the lobby. So to top it all, I will still go back here and choose plane over a boat. Lol.

It's one of the few resorts in cebu that have personal pool in residential villas. The resort caters mostly to foreigners (Koreans to be specific). They have a Buffett restaurant saffron for breakfast which has many Korean , Japanese and Philippine choices. Also if you are renting villa you can have breakfast at Tempo. They have villas with ocean view as well as pools. The villas are expensive than Shangri-La rooms but worth the spent for the Sq foot and amenities. Service is average and cannot compare to Shangri-La. The beach front bar and restaurant is great for parties and fun events. The complex is located away form malls and shopping , the resort has bus service at regular intervals to take you to malls etc... But drive is at latest hour and a half. For best value of time if you are at the resort enjoy at the resort on weekends and then check in at Cebu city hotels for rest of the week. The resort has great spa and plenty of pools. Food faculties are mostly hygienic and clean. They have private beach with crystal clear water, can go kayaking and explore on water scooters. If you drop your iPhone you can see exactly where it is and recover. There not much sand but mostly shallow water front with colorful corals. I would certainly recommend it if you want to enjoy resort life, they have evening performances by locals near pool and bar area and watch locals dance on songs praising local hero lapu lapu (not to confuse with the fish), ends the release of lanterns in water. It's certainly recommended for a weekend visit.

This resort is by far the best experience and accommodation you will ever find! I have been all over the world and staying at the Crimson is incredible. The beach parties the food the staff is second to none. The prices are very reasonable and it's very close to the airport. You have got to stay here and you will see for yourself what I'm talking about!

My time in the Philippines was the best time i have ever had. My boyfriend and i visited mactan, oslob/santander and cebu city early december. It was a very different experience then what we are used to. We stayed at the Crimson Resort and Spa in Mactan, Philippines for our first four days. The hotel shuttle bus picked us up from the airport and drove us directly to the front door of the hotel. Before entering, the bellhop boys took our bags and gave us a number. We entered the walkway into the hotel with an astounding view of the ocean right in front of us, we took a right into the open lobby and was greeted with an ice cold filippino beverage. Check-in did take longer than expected, as we had just gotten off a 16 hour flight and 30-40 minute drive from the airport, my boyfriend and I were just longing for a cold shower. This review could be pages long, but let's just state the key points during our stay: Service - was astonishing. Every employee we walked pass, we were greeted with a hand on the heart and a big smile. Even from a random electric guy working on the wires outside. It was something we could not get used to, otherwise we would come back to the states spoiled. Room - Clean, spacious and comfortable. Through double skinny doors was the walk in glass shower, tub, double vanity and bidet toilet. King size bed with plush pillows, feather comforter and an elephant folded up from towels. Grounds/location - Located in the far back of a neighborhood, not much around to walk to. Crimson has a lot of land and many activities to choose from. 2 large pools, 3 restaurants, its own private beach and spa. This place would be perfect to be there during bad weather because there seemed to always be something to do. Spa - My boyfriend and I got the couples massage we were able to book same day. We arrived to the spa and was greeted with a beverage and cold towel which was exactly what i needed due to heat and humidity. We went our separate ways and i was given a locker for my belongings and a robe to change into. The women's locker room had a relaxation lounge that smelt of eucalyptus oils, a sauna and steam room with a private coed pool and hot tub for spa customers only. For $10,000 PHP, we had an hour and half deep tissue body massage and a thirty minute facial. All was incredibly relaxing and felt so good, i wish there was a way to extend this feeling of being cleansed and calm. Saved the best for last was our island hopping tour. $112,000 PHP gave us a picnic basket filled with enough food for two, a bottle of wine and the best tour guide, JOEL! We arrived at check-in before the other guests and was able to pick out our snorkeling gear first. Everything was carried for us onto the boat along with our belongings. The boatmen were very kind and greeted us with smiles and helped us onto the boat. As we headed towards our first island, JOEL offered to take many pictures of my boyfriend and I. He even offered us to sit at the very tip of the boat (they were thee ultimate seats on the boat and only fits 2). It was about a 20-25 minute ride to the first island and being able to sit on the front of the boat made it feel like we were flying. It was an amazing experience. Upon arrival, we were given our gear and went out on our own. The water was so clear and my boyfriend and I collected all the blue starfish we could find and put them all in a pile so they can "hangout." JOEL appears with a giant bag of bread and hands us a few to feed the fish. The moment bread drops into the water, hundreds of fish gather around it and quickly snatch it all up, gone in seconds. After snorkeling, we decided to explore the island a little then have our lunch on the boat. JOEL laid out a picnic blanket over a wooden table and placed our food on top along with a glass of wine. We had lunch looking over the beautiful blue ocean and was able to relax while waiting for the other group to finish up. It was a quick 10-15 minute ride to the next island, but this location was private property and we were unable to set foot on the island. The water was much deeper here and you can feel two different water temperatures. It was warm where you can see the bottom of the ocean, then it cuts off to where you can't even see the bottom anymore and that was when it got cold. The deep dark sea frightened me a bit, but snorkeling was amazing at this location. Much bigger fish with bigger mouths and different colors, different shapes, etc. The magnificent JOEL swam down 50-75ft to the bottom of the ocean and captured tiny tiny seahorses the size of thread. Impossible to see and super fast, we were so impressed by JOEL. On our way back, JOEL had set up a bed-like at the front of the boat where we sat earlier. He used towels and his lifeguard tube for cushion, it was the cutest! As we sat down, he poured us the remaining of our bottle of wine and took more pictures for us. He was an amazing tour guide and deserves a raise!

Upon arrival you are offered help with baggage right away. All staff smile, are helpful and well trained. Complimentary beverages served in lobby. Rooms are laid out Like a mini village scattered through property with good signage. Spacious, clean rooms complimentary mini bar first night and free breakfast buffet. A nice assortment of breads, croissants, danish, cereals, eggs serviced various styles, congee, American breakfast, Filipino breakfast, fruits, hot beverages and juices. Something for all. We had dinner at the rock bar / Azure. 6 people ate with happy hour on beverages. Bill came to $10,000 pesos. We had veal, scallops, grilled whole fish. Mojitos and sangria we nice. Property is well kept and amazing

I was at this resort before so now that it's renovated and all i haven't really gone back..i must say this resort is beautiful but what made me decide to give this 5 star rating is the fact that i had a very good experience with their Reservation Officer, Shehla Khan. I was pestering her about making sure my friends are allowed in as i bought passes for them but the purchase only shows my name and not theirs. That made me anxious that they might not be allowed to enter. Also i have told Ms. Khan they are newly weds and if we could do something special for them. She said she had a plan and will inform her staff. Again i was worried she might forget this. But on the day my friends went, they were so surprised there was a honeymooners decor on their bed and they were also given a complimentary cake. They were very much delighted by this and felt so special. Thank you so much Ms. Shehla Khan and the Crimson Resort staff for making that day even more special for my friends. We are all very happy customers! Keep up the good work!

wow. first time visiting Cebu and what can I say, I'm so glad I booked this place as one of the resorts to stay. booked a ocean view villa, and was in awe at the customer service that you are treated with. really felt VIP and welcoming. Every staff that sees you walking always greets you and says Hello Sir~ The room was simply amazing. If you book a villa you have your own little pool in the back with a nice big day bed and since we got an ocean view one, view was amazing just waking up and looking into the ocean. You also get free breakfast and wow, they really did their research on what tourists from varies countries would like, from Asian to American one of the best free breakfast meals I've experienced. The pools are a decent size with astonishing views of the ocean. For drinks, the Azure bar that overlooks the ocean is a must place to be at night to watch the sunset while having a cocktail or drink. We booked one of the island hopping,snorkeling tours and it was probably the best thing we could have done, cause the various snorkeling places they take you, you see TONS of variety of fish and the small islands are breathtaking. I highly recommend doing island hopping tours while visiting. Im having withdrawals as I'm writing this review lol =) Thank you Crimson for a amazing experience i will cherish forever. will definitely be coming back in the future!

What was supposed to be a beautiful wedding day and stay at a "5 star" resort ended up turning into a horrible experience for 2 of my close friends who got married at this resort. They chose this resort to host 60 plus guests over a few days, including my wife and I, and the experience and service for the wedding and stay was a disaster from start to finish. The management lacked professionalism and basic customer service skills when responding to the issues and concerns that were raised. I could provide a laundry list of complaints, but the Resort Manager, Didier Belmonte, and the Executive Assistant Manager, Cristoph Kuch, are fully aware. However, one example was the surprise bar bill my friends received the morning after the wedding, even though they had paid for open bar service. My wife and I will never stay here again and I encourage everyone to stay and spend their money at a more reputable resort that treats their guests with respect.