Hotel Cristal Porto

Amazing hotel!!! Staff are very friendly and helpful. I am so glad I stayed there. Quiet hotel, comfy beds, daily housekeeping service and first class breakfast. So many options. Hotel looks very elegant and is very clean. It's also in an ideal location to get to the city centre and tourist attractions. I would definitely stay there again. Great value for money.

Wonderful hotel, helpful staff and clean throughout. Not most central location but we found Uber drivers never far away and very reasonably priced (airport transfer also).|Spacious modern room /shower bathroom with really comfortable bed (well appointed room with kettle, fridge, desk, sofa, Safe, good WiFi and multi channel/international tv. (Note only teabags provided and milk available from bar for small charge)|Very good breakfast buffet choice (including sparkling wine), Nescafé vending style machine for coffee not great, but if not busy , they will get you a proper coffee.|I would certainly use hotel again and recommended it.

This hotel has clean rooms with the basics that you need, beds are slightly small ( maybe a small double size). The bathroom came provided with shower caps and soaps and a hairdryer, if you need any extras you can request them, shower pressure was great too! The TV in the room only shows local tv shows you can cast netflix, prime etc to it. The reception area is slightly dated and worn and could use some renovations to make it look better! The food at breakfast is very fresh, they are constantly refreshing to make sure it is not left too long. Breakfast foods consist of - fruits, yogurts, deli meats and cheese, eggs, bacon, beans, bread, pastry’s, cereals. I do think they could do with a few extra staff at certain times it does get busy. We stayed in a room on the street side, it does get very noisy from traffic on the roads, cars and bikes etc, the rooms also do get warm and the AC is hard to use and doesn’t always stay on. The location of the hotel isn’t in the best area for tourist spots, metro stations are a bit of a walk away so ubers and bolts are best to use, luckily they aren’t too expensive a trip to the main town is around €4, there is plenty of restaurants and shops near by all within a 10 minute walk from the hotel.

We just came back from a weekend in Porto and our stay was absolutely amazing! It started with a lovely surprise, we were upgraded for free from a standard double room to a bigger one with a balcony and deckchairs so we enjoyed the sunny weather! The room was quiet and clean with comfortable beds, the buffet breakfast was delicious, and the staff were friendly and very helpful throughout our stay.||We were also celebrating my partner’s birthday on Sunday, and when we returned to the room after a day out, we found a beautiful surprise — a birthday dessert with a candle waiting for us. It was such a thoughtful touch that made our stay even more special.||We definitely recommend this hotel and can’t wait to come back soon!

Rooms on the road side were noisy. Bed comfortable. Bathroom lacked hooks to put towels or clothes! Room 105 Lounge area had a carpet with a tiled walkway behind on a different level!!! I didn’t see the drop and fell off it. I was very shaken and hurt in too many places. I was given ice in a napkin but nothing was recorded! See photos attached. I think the furniture should block this dangerous area. Breakfast staff were struggling to keep up at a very busy time! Suggest more staff needed. The food was great.

Everything was excellent except of the in room dining I ordered was -100 out of 10. That salmon bowl rice should be cancelled from the menu, if they don't know how to cook this Asian style of dish, better not do it. Or maybe they can fool the ones who doesn't know it, but anyways it was awful.

Had a fantastic stay at Hotel Cristal. The staff went above and beyond to ensure our stay with a 2 year old was perfect and they were so friendly with him, Angela especially. Breakfast and food was tasty and the room was modern and spacious. Little further away from the hustle of Porto than we thought but so easy to get about in an Uber which are very reasonably priced. Would definitely recommend this hotel.

Attentive staff, comfortable room, delicious and varied breakfast😌 I was impressed by the mineral water in the room as a compliment - the first time I see such a package. Nice lounge area and spacious garden to sit in the air or have a delicious cocktail. Thank you for the hospitality🤝 Did’t t like the coffee. No bathrobes and slippers in the room.