Cross Chiang Mai Riverside

We spent a sunny afternoon at the rooftop pool, and wish we could have spent more time there in the evening. We had a delicious semi-buffet breakfast every morning, but wished we could have enjoyed more creative and stylish dishes. We knew the hotel offered a gorgeous afternoon tea, but unfortunately missed out. And finally, we were treated so well by all the staff we met, that we hope to meet them again and experience that warm hospitality again. These are why we will definitely return.Thank you!

I booked 3 rooms for my partner's family and mother to spend their holiday in Chiangmai. His mother loved this hotel so do his sister. Their favourite part was breakfast by the river and they serve delicious breakfast menu. His mother & sister enjoyed facial and spa as well.Mother & sister were disappointed that the hotel did t provide photo taking upon check out

Beautiful design hotel. Spacious and stylish rooms. Extremely friendly staff. The breakfast is excellent: both a buffet and an à la carte menu, even including a glass of sparkling wine. The restaurant Oxygen is highly recommended. High-quality products, very delicious and refined cuisine. We sat outside with a view of the river. Super friendly service.

We stayed here for 3 nights as part of our honeymoon in Feb 2026 and absolutely loved it. The best hotel of the trip, and whilst it's a more premium price than some in Thailand, if you want to treat yourself then it's definitely worth it. The staff were all incredibly friendly and helpful, and always went the extra mile for us. The building and grounds and especially the rooftop pool and Oxygen dining rooms are very enjoyable to spend time in, and the breakfast was exceptional. Clean, large rooms with good facilities, we also had a lovely balcony overlooking the river and would recommend that. We also had the tasting menu at the dining room as a special treat on our last night and that was a real highlight of our trip. It's a lot of money for Chiang Mai food but it was exceptional and we had no regrets treating ourselves to it. Would definitely love to stay again one day.

Dear Front Desk Team, I would like to express my heartfelt thanks to all of you for making my stay so special. From the very first moment I arrived, your warm smiles, patience, and professionalism made me feel truly welcomed not just as a guest, but as if I had come home. Every interaction at the front desk was thoughtful and caring, and your attention to detail did not go unnoticed. Your service was exceptional. Whether it was helping with questions, offering assistance, or simply greeting me kindly each day, you made my stay incredibly comfortable and reassuring. It is rare to experience such genuine hospitality. Thank you for your dedication and for creating such a warm, home-like atmosphere. I will always remember your kindness and hope to return again in the future.

We stayed for 5 nights at this hotel in Chiang Mai and truly loved the environment. The atmosphere was very peaceful and relaxing, making it a perfect place to unwind. Although I forgot to take photos of the room, it was very spacious and comfortable. The bathroom was huge and sparkling clean. Everything was well maintained, and we had very good quality sleep throughout our stay. We especially enjoyed having breakfast at the hotel restaurant. The views were magnificent, and it was such a nice way to start the day. We also loved spending time in the small garden area — it was very chill and added to the relaxing vibe of the hotel. Overall, we enjoyed our stay very much. One thing to note is that it is more convenient to have a car if you stay here, as it takes about 15 minutes to drive to the city centre. We would definitely consider staying here again on our next trip.

Unlike those crowded large resorts, this hotel offers a private and relaxing atmosphere. The room layout and interior design are impressive, and the comfort level is top-notch. ​A huge shout-out to the staff—their English is excellent, and they are incredibly welcoming. The 4th-floor pool is a must-visit; it looks stunning in photos and offers a completely different vibe between day and night. ​The Michelin-recognized breakfast is the absolute highlight—all dishes are made-to-order with many options to choose from. Don’t miss it! ​While it's a bit far from the city center, the shuttle bus service makes it easy. Plus, there's a great riverfront seafood restaurant and amazing Northern Thai Curry Noodles within walking distance. Just a heads-up: facilities close at 20:00 and there are fewer staff at night. Overall, a fantastic stay!

We loved our stay at Cross Chiang Mai Riverside! The room was spacious, quiet, super clean, and had a very comfortable bed. The view from the balcony was beautiful. The staff were also exceptional! Jake checked us in and was so friendly and helpful. Housekeeping noticed a lot of small details about us, like the fact we drank a lot of water, and remembered to refill our room with extra bottles of water each day. It was also my husband's birthday, which we never mentioned, but the staff must have noticed from scanning our passports. Everyone wished him a happy birthday that day and they left a cute birthday message in our room along with a yummy slice of cake. The restaurant was also fantastic. The breakfast menu was delicious, and we enjoyed having our meals outside with a view of the river. There are kayaks you can borrow. The location is a little further out from the main attractions, but it was still very easy to get to everything. It was also nice to have the quiet space to relax and unwind. The hotel recommended Riverfront Restaurant Chiang Mai to us, which is just down the street and easily accessible by the riverwalk path, and made a reservation for us. The food was delicious there too!! I can't say enough good things about Cross Chiang Mai! :)