Crossbasket Castle, Hotel & Restaurant, an SLH Hotel

We had afternoon tea here and we had a lovely time. It had been recommended by a friend. Although the food was very good, it's really the service that deserves a special mention. It was excellent! Each member of staff we dealt with was cheery, engaging and attentive, without being over the top in any way. It made a huge difference and it's evident that time is spent training the staff properly. Kudos goes to the hotel and to each member of staff. Perfect! Thank you.

Went for dinner with family on Saturday evening, this is a beautifully renovated castle,now with new built dining and entertainment venue Trocaderos. We were warmly welcomed and seated in bar area for a pre meal drink.The decor is beautiful, paying homage to a decadent era. The house band were fantastic, I wasn’t really sure how I would feel eating whilst entertainment and dancing was going on around us but they created a brilliant atmosphere.Food portions could have been slightly larger but what I had was lovely,well cooked and presented, very pleasant staff and again a beautiful venue to enjoy our evening.

Wow! Really loved staying at this castle. Our room was huge! The staff is amazing. The grounds are absolutely gorgeous. Only complaint is there was no air conditioning in the room (we were in castle, not sure if the newer rooms in separate Addison have A/C). However, we opened the windows and they brought us a fan that helped. ||We also ate at their restaurant and it was delicious! I had the bone-in sole and it was amazing. Really loved the pistachio creme brûlée, as well. Stay here, you won’t be disappointed.

Booked in for high tea. My first and shall not be my last visit to Crossbasket Castle. I visited with friends and family. What a delight. Warm and welcoming greeting at the door (sorry did not catch her name) Such friendly attentive staff. Thank you to Cameron who made us feel at home (5 stars to you) Beautiful surroundings and the high tea was delicious. Savouries followed by the scones and fancies (see picture) Nothing was too much trouble. So lucky to have this luxurious gem on Glasgow’s doorstep. Definitely the place to go for an afternoon treat.

Visiting from the US. Stayed in the castle one night then moved to the hotel. Castle is very posh and hotel very nice. Plenty of room for all three of us in the suite in the castle, but they book for no more than two-to-a-room so we had to get two rooms. Breakfast is in the hotel and very good. A nice menu of cooked food and lots of drinks, espresso machine, yogurt and even a make-your-own Bloody Mary bar. Afternoon in the castle was also very nice. The only thing keeping me from the fifth star for location is that it’s a cab ride in any direction if you want to do anything or eat anywhere besides the property.

Very nice hotel, but very deceptive. We booked this location because we liked the idea of exploring a castle. Unfortunately, this was not the case. They do advertise having castle suites, and other separate rooms. We didn’t need to stay in the castle, but the fact that we weren’t able to even go inside was a huge let down. Reception, the restaurant, and everything else is in a separate, much newer and modern looking building. This place shouldn’t be called “Crossbasket Castle”, when literally all it has to be with it is being located next door. When you book they advertise having a “full breakfast”. This doesn’t mean that breakfast is actually included, only that it is available on site. The location is inconvenient with nothing else close by. The “garden view” is also anything but. We chose to stay here for the castle experience, but were very disappointed.

We recently stayed at Crossbasket Castle Hotel in Glasgow for a wedding, and I can honestly say it was the most stunning hotel I’ve ever stayed in. From the moment we arrived, everything was perfect! The grounds are breathtaking, the building itself is full of charm and elegance, and the attention to detail throughout is exceptional. Our room was luxurious, beautifully decorated, and incredibly comfortable. Every part of the hotel feels like a five-star experience, from the friendly, professional staff to the immaculate surroundings. The wedding itself was magical, and the setting at Crossbasket made it even more special. If you’re looking for a truly memorable stay or a venue that feels like something out of a fairytale, I couldn’t recommend Crossbasket Castle more. It’s a place you won’t forget! Extra shoutout to the breakfast - 5⭐️

We arrived at 11pm and immediately were greeted by the impressive property. The staff at the hotel was warm and inviting. Let’s just say that the pictures don’t do justice for how incredible the rooms are. Looking forward to the rest of our time here not sure if we should ever leave.