Samantha Sullivan
Google
So incredibly disappointed, as this has been one of my favorite venues in the central Florida area for a while. I wanted to talk with the performing bands and enjoy time with friends after the show. As you may imagine, I did not immediately think about closing my tab. I was told that the bartenders left “a long time ago”, though I’ve never been somewhere I can’t close my tab after the show. I have been charged $50 for 3 drinks (ridiculous) and told they couldn’t help me. While I want the bartenders to receive a fair tip, this is insane. The owner was EXTREMELY rude, rushed us out, and basically said I should have closed my tab earlier as the bartenders went home already.He was completely unwilling to even think about helping. As I said before, so disappointing, as this venue has long been one of my favorites and I have never felt as talked down to as I did speaking with Tom, who I believe is the owner. The performers themselves were incredible and I want no part of this to land on them. I’ll re-evaluate how much i want to see an artist before coming to this venue again. One of the most fun shows I’ve ever been to has been tainted by the interaction I had with the owner. Support live music, please, but also, please know that if you have any issues at this venue, they will not help.