Pauline H.
Google
The rooms and location are great but the after hours check in is absolutely ridiculous - i was left on the street to call a number to a company that is contracted to the hotel, who requires that i take photos of my id and credit card. Once this was verified, and i needed to call back to provide my cc info over the phone for incidentals before i could get the pin code to enter the hotel. I note that there are no incidentals, ie food or alcohol, even available in the room. This is despite the fact that i have stayed here before and this information is actually on the hotel file.
The whole check was a terrible experience.