Crown Promenade Perth

The deal wasn't the one last minute booking told me .no valet parking.cost me $40 for underground parking. The breakfast for $38 didn't exist. Promenade didn't seem happy about me getting the online deal.But the room you couldn't fault. I stayed in a lot of hotel rooms. But this one had no out side noise.no next door noise.Even my friend commented on how quiet it was.that is a extra plus.

Great location with plenty of food and drink options nearby. The room was spacious, spotless, and well equipped. As some people have mentioned, there were not many tea bags and instant coffee, but that did not bother us. We requested extra tea bags and milk, and they were delivered to the room in minutes. All the staff we dealt with were friendly and helpful. There are also plenty of parking options available — valet, paid, or free. Room service was quick and had something for everyone. Would definitely stay again!

Accommodates well for 3 people, just needed more space for our luggage. Slept well in comfy beds. Service great! Location could be better for GF meal options.

Good rooms. Quiet, cool an dark enough. Bed very comfortable. Huge set up with Casino and several restaurants. Merrywell restaurant, quickly and friendly served delicious food. Breakfast, nice but Coffee was like tea. Good coffee available but extra pay.

Room was amazing. Very clean and comfortable. Great location. Unfortunately the extremely expensive surf and turf i ordered to my room was overcooked and cold. Normally wouldn't complain but I paid a lot and was expecting better.

Felt very special. The staff were kind and provided exceptional service. We were upgraded and given a complementary bottle of sparkling wine. Our room was lovely.

This was not a great trip - we wouldn’t stay at the Promenade again. The Crown venue is great, but our hotel experience was very disappointing. The check-in process took too long, with only two staff on shift. Once in our room, we discovered that the air conditioning didn’t work properly and we were very hot which made sleeping difficult. The toilet and TV were both broken. We ordered room service one evening but, for some reason, there was a problem when we first called. They said they’d call us back but didn’t. We had to call them 20 minutes later when we heard nothing. The food was lovely though. The coffee/tea facilities weren’t replenished each day either, which was a shame. Overall, we were disappointed with our stay.

This was not a great stay. The air conditioning in the room didn’t seem to be working properly so we were very hot and it made sleeping difficult. The TV in the room wasn’t working either. The coffee/tea facilities weren’t replenished daily and the toilet was broken. We tried to order room service but for some reason they couldn’t take our order and said they’d call back. They didn’t. We had to call again. Granted, the food was lovely though. The Crown venue is great but our stay at The Promenade was pretty disappointing.