Crown Towers Melbourne

I can’t recommend this hotel enough! Every part of my stay was enjoyable. The check-in was smooth, and my room was clean, elegant, and well-equipped. The staff were attentive and always smiling. The food was fresh and delicious, and the breakfast had many healthy options. The pool and gym were both well maintained. I also loved how convenient the location was for getting around. Everything felt perfect — a real five-star experience!

Our room on level 28 is spacious and has a lovely view! I was a bit puzzled when the heater didn’t work, but a technician arrived within 20 minutes and quickly fixed the a/c switch for us. We’re so grateful for your efficient service, which keeps us warm and cosy on those chilly nights.

Lovely staycation with the fam to celebrate my birthday. ||I had a 2 bedroom tower suite booked, and was upgraded to the 2 bedroom villa! So very grateful. ||The villa was gorgeous, spacious, and had an amazing view. ||Having private lifts just for the Villa guests was just amazing. ||The best perk of staying at the Villa for us was that we could actually order food from some of the best restaurants at the Crown, the have the food delivered to the room by your own Butler. ||Thomas, our butler for the stay was lovely and although we did not really require much from him, having him organise food delivery from Nobu for when we got home from attending NGV Friday night was so helpful. Plates and cutlery were already laid out on our beautiful dining table when we got back. ||I have stayed at the suites before, but the Villa is a next level luxury. ||We also ordered room service and the quality was great.||Crystal club lounge was also a nice additional perk (would have had an access without the upgrade). Somewhat limited in a variety of food, and I personally preferred the style where evening canapes - both cold and hot - were self serve/buffet style. Instead, hot canapes were served straight from the kitchen. Afternoon tea was lovely but again, set afternoon tea was served straight from the kitchen. I have encountered this shift from self serve buffet to table service at other hotel's club lounge as well. Still enjoyed the food and the experience. Personal preference would be self serve buffet style. I think because that usually meant more variety/choices, and I liked being able to choose just what I wanted. ||Evening cocktails offered at the lounge were great!! ||All the staff at the Crystal club lounge were excellent. Professional and efficient. Friendly without being intrusive. Amazing service.||I also really appreciated a birthday cake plate and staff singing happy birthday for me at the lounge. ||Overall, amazing staycation where i could spend quality time with my family on my special day. ||Thank you for the lovely time.

We booked two rooms, one for my husband and I, and one for our teenage son, for two nights. The adjacent rooms were a welcome arrangement. We enjoyed our rooms; the food and cocktails in the restaurants were delicious. The couple's room in the day spa was amazing. The buffet breakfast had a large variety, with plenty of options for vegans and vegetarians. We had a delightful stay and will certainly return when we are next in Melbourne.

We spent a couple of nights here whilst attending a concert at Palms. Hotel lobby is huge and very beautiful. Fast and friendly check in. Our room was large- a Deluxe King. Very well appointed with super comfortable bed and I loved the window seat with a fantastic view of Southbank. A big benefit is the numerous restaurants, bars and shops on site, entertainment venues, and if gaming is your thing the Casino. We really enjoyed our stay here and look forward to a return visit.

We stayed here for a staycation for a couple of nights and loved it. Although the rooms are a little tired the quality of the fixtures are top notch. We stayed in the basic room and it had a beautiful view of the Yarra and Southbank main strip. Service was exceptional and location was perfect.

Crown Towers Melbourne is simply outstanding and deserves every bit of a 5-star rating. From the moment I arrived, the service was warm, professional, and welcoming. The rooms are incredibly spacious, immaculately clean, and beautifully designed with luxurious details. The bed was exceptionally comfortable, and the bathroom felt like a private spa with its deep tub, rain shower, and premium amenities. The views over the city and Yarra River were breathtaking, especially at sunrise and nightfall. Dining options within the Crown complex are world-class – from fine dining to casual eats, everything I tried was delicious and beautifully presented. The pool, gym, and spa facilities are second to none, offering true relaxation and rejuvenation. Its central location makes exploring Melbourne easy, yet inside feels like a tranquil retreat. Overall, an unforgettable experience that combines luxury, comfort, and impeccable service. Highly recommended for any occasion!

Smell in the room was quite strong, like you are in the apartment where people smoke inside. Could be old carpet, but every time I enter I needed around 10 minutes to get used to it. Otherwise, beautiful room, but not without things that need to be fixed, like wardrobe doors or mould in the bathroom. And in the end we were charged for nuts from the bar, which we were not eating and said this on the check-out, but still were charged. Beautiful city view and great location made our experience still good, but the hotel itself wasn’t worth $500 per night.

Truly 5 stars! Spacious and comfortable rooms, with a great bathroom make this place a fantastic place to rest at the end of the day. The location is great, right on the Yarra river, and it's an easy walk on the riverside or across to Federation Square. Breakfast is great and the staff is really friendly (free chocolates every turn down service!) It is quite expensive, and no free water is a sore sight, especially when you're paying so much. The other thing is that it is so so busy. The rooms and hallways are quiet, but the lobby/casino and food court area are just way too packed. It's the only casino in Melbourne, and it's right in the city too, so expect lots and lots of crowds, regardless of the day of the week. If you can manage the crowds -- or if you're going to join them in the casino -- this is a great place to stay right in the middle of the action!

The first time I heard about the Crown Towers, someone told me it was the type of place that Oprah and Tiger Woods would stay at if and when they came down to Melbourne. Well coming from Sydney meant I didn't have to make quite a long trip, but enough to make me curious about what all the fuss was about. Safe to say, it put an image in my mind immediately. But the image in my head did not do it justice. The lobby at Crown Towers is an immaculate display of polished marble and high ceilings. The line at the concierge was a bit of a bother (and it also took us three hours to check in because they had trouble finding the booking). Instead of putting us in a bad mood, we waited in down stairs food court, had a bite, and by the time we came back, everything was in order. We had a double room which was pretty decent size-wise; it had the usual flat screen TV, iPod docking station, mini bar, walk in wardrobe and safe etcetera, etcetera. What we were really impressed with were the bathrooms. It had a bathtub with fully functioning in built LCD TV, marble tops, a massive mirror, and separate toilet and shower. The shower also had that cool rain shower option or the traditional hand held. Think about attention to detail! We had room service, extra fluffy bathrobes (they are amazing), and slippers brought up on request. Definitely the one place I'll be staying at in Melbourne from now on. I looked forward every time to an immaculately clean room and welcome Lindt chocolates next to my pillow.

I find the hotel foyer extremely tacky to be honest -- there are Rolex and Louis Vuitton stores literally in the lobby of the hotel. That said, the room and the service has been impeccable, the bed is very comfortable, the view from the 17th floor is absolutely amazing (and I'm only halfway up the building) and I like that they included plenty of bathroom amenities and even a tv for the bathtub. (Suggestion for Crown: Bubble bath would be nice.) I also like being able to order room service from the in-room iPad. Food delivery has been surprisingly prompt each time and, though pricy, the meals have generally been delicious. (I highly recommend the cheese plate and Caesar salad, and the ice cream is pretty good, but I didn't particularly like the goat cheese ravioli with lamb ragu.)The free breakfast in the morning is extremely classy, overlooks a great view and has a wide variety of tasty items. I had the best massage of my life in the hotel spa. (Very therapeutic. He gave me feedback on the various tensions he found throughout my body and recommendations for repairing them.) I also made a few atypical requests to the hotel staff and they accommodated all of them! I expected to hate the hotel after seeing the lobby, but it's actually been a great.

This hotel tries to give the appearance of luxury from the moment you step in - from the fancy, high-end shops to the decor in the room, to the little touches like chocolates on your pillow and turn-down service. But what is luxury if the basic amenities that humans need or so lacking (or expensive)? To start with, no free water?? What are you, a Holiday Inn? For $300+ AUD a night, that's pretty shocking, considering Sheratons and Westins give out free water in the room. The big bottle is $8AUD, if you can believe it. Also, no tissues in the room. Which meant I had to run to the bathroom every time my allergies woke me up in the middle of the night. And, they use ultra-thin, ultra-coarse, single-ply toilet paper. What the hell? I know there's a Costco nearby, go get some Charmin please. I've never, in all my travels and staying in hotel, used such flimsy toilet paper in my life. Finally, your "free" wifi is woefully slow and inadequate. That it took 2 full minutes to load my gmail page isn't even the worst part. Imagine trying to load a site that had more images and cookies to download and store, like say, the Qantas website, so I could preorder meals and check-in. The extremely slow speed was almost insulting, like it was taunting their customers. Why offer it at all if you're going to make it that excruciating to use the internet? Every other hotel and $20 hostel I've been to that offers free wifi have significantly faster speeds than here. Eating at the hotel stretches the wallet even more, as everything is ridiculously expensive there, even the food court. The one thing I will say, is that this hotel has the nicest hotel gym that I've been to anywhere in the world. This is a gym that I would definitely pay for if it was offering membership. I can forgo the chocolate and the faux-luxury for a hotel with basic necessities. The experiences I've had with this hotel seem to indicate that they are more focused on squeezing every single cent out of every single thing, like a cheap airline like Frontier or Spirit. My other review was highly critical of the casino, and combined, I definitely will not be coming back to this hotel on my next visit.

I stayed here when i was in Melbourne to catch the Def Leppard concert. I stayed in a suite as the standard rooms were booked out. The suite has a separate living room with capsule coffee machine. There is a walk in wardrobe separate from the bedroom. The bathroom has a large tub. This is a luxury hotel but no porter service. There are many restaurants in the Crown complex.

I have stayed at the crown towers quite a few times before, and I am always very impressed by their rooms on offer. The standard room is beautifully designed, with classy and modern furniture. The room is quite spacious- enough to walk around comfortably. There is also a walk in wardrobe, desk and lounge seat with an accompanying coffee table. The bathrooms here are also very well designed, two large glass doors lead into the expansive bathroom that is brightly lit and covered in stone/marble. The bathroom offers large mirrors, twin sinks, rainfall shower and a bathtub that faces a mini TV. Overall I am always pleased when I stay at crown, the hotel staff are all very professional and friendly. I always have a fantastic time.

If this is a five star hotel then I'm an astronaut getting ready for my mission to mars on Monday. Forbes obviously have never stayed at The Langhams or The Grand Hyatt. This is a four star and that is being extremely generous. So overpriced.

My wife and I stayed at the Crown Towers during our visit to Melbourne for the Australian Open. The location of the hotel is great-it's a short walk into the Central Business District and there are a multitude of restaurants on the property/complex or within a 10 minute walk. There is a major transportation hub (Flinders Station) within walking distance-from there, you can pick up the tram which makes Melbourne navigation simple. There are also a number of higher end stores (Rolex, Louie Vuitton etc) part of the Crown complex along with a huge casino. So, if you are looking for things to do, you won't be lacking options. The room we stayed in was excellent-we had a king size bed; the bathroom was large with dual sinks and a separate soaker tub/shower with rainfall shower head. The room had a refrigerator and a safe-both of which were very nice features. Service was excellent throughout our stay, including a nightly turndown service. One of our favorite parts of the hotel was the pool/workout facility. There are two tennis courts available for guests-the tennis courts are outside of the exercise machines. The pool is indoors but the pool area had numerous loungers including cabana's which are available to guests. The workout facility had plenty of newer/well maintained machines. Service was friendly throughout our stay-if you are heading to Melbourne, the Crown Towers is worth your consideration.