Crowne Plaza Adelaide by IHG

I've been to this hotel's restaurant before, but this was my first time staying there. My room was on the Adelaide Hills side, so the view from the city to the hills was beautiful. The room's facilities and air conditioning were comfortable, and I had a very pleasant stay. The breakfast restaurant was bright, had a view of the city, and the food was delicious. Tony at the group check-in desk was also very helpful. I had some difficulty figuring out how to move the wardrobe mirror.|This has become one of my favourite hotels.

I enjoyed my stay at the Crowne Plaza in Adelaide. I was travelling for a work conference. ||The location is excellent. Walking distance to many attractions including the Botanical Gardens, Wine Centre, Randall Street and lots of cafes and restaurants - including Golden Boy (definitely call ahead for a reservation). ||I was initially allocated a 'cosy' standard room. As I was going to be there for a few days I requested a larger room (for which I was happy to pay extra per night) and it worked out well. ||The Japanese restaurant Kokomo was excellent. The staff were super friendly, food was delicious and service was prompt.||No complaints re room service. I was always surprised by how quick the delivery was...and it was DELICIOUS.||I had every intention of going for a swim but the weather turned so couldn't use the pool. It looked clean and inviting.||The reception / check in is on the 10th floor. It's the same floor as the restaurant, bar, pool and lovely little cosy nooks to enjoy a drink and soak in the views. There's also a generous work station which is handy if you don't feel like working in your room. ||The room was clean. Pillows were amazing and bed was comfortable. ||After what had been a challenging week (work wise), I appreciated the friendly welcome and excellent customer service. It lifted my spirits. ||I'm trying to think of faults or issues but I can't. I really enjoyed my experience and hope to come back soon.

The hotel is in a great location, the rooms are incredibly spacious and well designed. The staff are phenomenal and go above and beyond to assist. The roof top pool is STUNNING. The hallways are all a deep moody blue that feels luxurious as you walk to your room. Highly recommend staying here if you're in Adelaide.

The Crowne Plaza is a modern hotel in the Adelaide CBD, walkable to dozens of great restaurants, the sports arena, zoo, lovely botanical gardens and the Adelaide university. I stayed for 2.5 weeks in a 12th floor corner room with glass on 2 sides, affording me picturesque views of the hills and the city. The staff was friendly, keeping with the happy way the Adelaideans live. The hotel is clean, fresh, with an adequate gym for aerobic fitness. If you need weights, there are several gyms close by. They have a heated lap pool, but I wasnt swimming. There is a team stop outside. The cafe on ground floor is nice to start the day, and the room service is a solid 4/5. Fast, friendly team and some of the menu is from the Japanese restauarant in the hotel and very good. I'll be back!

Stayed here a couple times and though the amenities are mostly nice, the rooms are not 5 star. The pool and gym area also needs attention considering guests have paid to use them. Also the manager on duty today was unhelpful and unprofessional. When seeking her assistance for something she proceeded to ask me the same questions over and over as though she didn’t understand basic English. Then she proceeded to tell me that I had not told her all of my details. Very frustrating experience. Please train your management staff to be more hospitable and helpful (especially at manager level). She came across quite arrogant and rude. Other staff I’ve come across at this hotel before have been mostly attentive and helpful. I rated you a one star because you charge so much per room and need to up your game for guests accordingly to a world standard.

We often travel to Adelaide for family reasons, but this was our first time iat the Crowne Plaza. I can highly recommend this hotel, one of the best Adelaide has to offer. Our room was well designed and had great views over the Adelaide Hills.|The lobby and bar/restaurant area on level 10 is also very nice, with good views and good vibes.|Great location, right next to Rundle St for restaurants and shops. Will definitely stay here again.

We travelled to Adelaide at the beginning of April 2025 and stayed at the Crowne Plaza Hotel on Frome street. We absolutely loved this hotel and had a very enjoyable stay made all the better by Viraj (the night manager) who was very helpful to us. All the staff were very friendly, especially Tim in the Koomo restaurant at breakfast time.|the breakfast was amazing. Our rooms (we stayed for 2 nights ,room 1911 on floor 19 and then another 3 nights, room 1914 later in the week also on floor 19 ) were exceptional especially the one for the stay of 3 nights . It was very large with a great view of the city. The rooms were serviced every day and were immaculate. A little note was left with the name of the person who had cleaned them. The rooms were stocked with every possible amenity you would need. The hotel is in a great location. easy walking distance from buses and the free trams. Also close to the main shopping centre and cafes. It is one of the best hotels we have stayed in and would definitely stay here again if we return to Adelaide in the future. Thank you IHG for a great experience and making our holiday all the more special.

Such a fabulous experience at the Crowne Plaza,excellent service,super efficient, nothing was ever too much trouble. Beautiful clean rooms and lovely fresh linen. We would come back again and again Big shout to out to Ashish and Tony at reception both were so accommodating and helpful. Melanie and Bo at the breakfast bar were so efficient and charming. Aurora in house keeping so commited to excellent service , thank you Aurora we appreciate you. And this is just to mention a few. The team at Crowne Plaza set a shining example of customer service.