Crowne Plaza Canberra, an IHG Hotel

During my recent stay at the Crown Plaza Canberra , I was thoroughly impressed with the staff, particularly Miss Van, the duty manager. Her professionalism was evident from the moment we arrived. She greeted us warmly and was attentive to all our needs, ensuring our check-in process was seamless and efficient. Throughout our stay, Miss Van displayed remarkable dedication and was always available to assist, whether it was providing local recommendations or addressing any concerns we had. Her friendly demeanor and commitment to guest satisfaction truly enhanced our experience. Additionally, the rest of the hotel staff were equally commendable, showcasing high levels of courtesy and efficiency. From housekeeping to the dining staff, everyone contributed to a welcoming and comfortable atmosphere. Overall, the staff at Crown Plaza Canberra deserve high praise for their outstanding service. I highly recommend this hotel for anyone seeking an exceptional hospitality experience, with Miss Van setting a shining example of customer service excellence.

A fabulous location to stay within walking distance of the CBD. Beautiful parks around. Breakfast buffet, although very busy during high holiday periods, is very good with a huge variety. Rooms are spacious. Bathrooms are dated and need a revamp. Amanda, the duty manager on checkout, was amazing and went above and beyond in making your checkout smooth and quick. The Breakfast staff this morning were very attentive and accommodating.

I recently had the pleasure of dining at Red Salt Restaurant, and my experience was nothing short of excellent. From the moment I walked in, the warm and inviting atmosphere set the stage for a delightful meal. The manager,Mr Yashan, was particularly impressive, ensuring that every detail was attended to and that all guests were comfortable and satisfied. The service was impeccable, with staff who were attentive and knowledgeable about the menu. The dishes were beautifully presented and bursting with flavour, showcasing the chef's creativity and passion for quality ingredients. Overall, Red Salt Restaurant offers not only fantastic food but also a memorable dining experience, thanks in large part to the outstanding leadership of Mr Yashan and his dedicated team. I highly recommend this restaurant to anyone looking for a top-notch dining experience.

We went for 3 days with family for Christmas and booked 3 rooms.|Rooms all had a lovely garden view and were spacious.||The bed and pillows were very comfortable. ||Breakfast was good with a wide variety of food and the staff were friendly and professional.||Location of the hotel is great , next to the park and 5 minute walk to the Canberra shopping centre and restaurants . Very convenient.||A suggestion would be for an update of the bathrooms. They look outdated especially for a 4 star hotel.

Amazing hotel, has everything you need, including luxurious rooms, mini bar, food, great amenities, and much more. Rooms were luxurious, but the bathroom needs renovation, and large flat screen tv to stream your favourite apps. Food was decent, with many options available as a buffet, was able to work out at the gym for some time, and it is in close proximity to the city centre. The mini bar had alcohol, so if you follow a religion that forbids alcohol it's best to tell them. The value is 101% worth the money :)

I recently had the pleasure of staying at Crown Plaza Canberra and was thoroughly impressed by the overall experience. The staff, particularly Miss Van, the duty manager, went above and beyond to ensure that my stay was comfortable and enjoyable. Check-in Experience: Upon arrival, I was greeted warmly as a IHG member by the reception team. Miss Van promptly assisted with the check-in process and provided me with all the necessary information about the hotel amenities. Her professionalism and friendliness set the tone for the rest of my stay.

Value for money. Short walk to all shops, bars and restaurants. Very friendly and helpful staff. Shout out to manager Sukhjeev for making our stay a pleasant one and the room upgrade. ||Estate Lume Bar - amazing service. Make sure you go during Happy Hours. The Casino downstairs was just the icing on the cake. ||Highly recommended if you’re in Canberra.

We are extremely satisfied with the customer service, rating it a 11/10. Daryl at the reception was exceptional and made our stay truly memorable. We will undoubtedly return next year. The staff at this hotel genuinely prioritizes guest experience, in contrast to another hotel where the staff was unwelcoming and seemed disinterested in engaging with us.