Crowne Plaza Canberra by IHG

⭐️⭐️⭐️ Crowne Plaza Canberra – A Mixed Bag of Comfort and Quirks The Crowne Plaza Canberra offers a solid location advantage—just a pleasant 1 km stroll to the CBD—and the staff were consistently wonderful: friendly, accommodating, and genuinely eager to help. Their warmth was a highlight of our stay. However, the property itself shows signs of wear, and while I understand it’s slated for redevelopment, the pricing remains on par with other Crowne Plazas, which raises expectations. Dining was a letdown. Breakfast options were limited to a $40 buffet or room service with a $5 delivery fee. We opted for room service, only to receive lukewarm meals that barely passed muster. Dinner options nearby were scarce unless you were willing to venture at least a kilometre away—ironic, given the proximity to the casino. Room 551 had its quirks: shower controls were temperamental, with separate hot and cold taps that required a delicate dance to avoid freezing or scalding. Pressure was just adequate. Housekeeping removed used facecloths but didn’t replace them, prompting a call to the front desk. The bathroom lacked a sink plug, and the retractable clothesline over the tub had been removed—small things, but they added up. WiFi was mostly reliable, which was a relief. Overall, the stay was comfortable enough thanks to the staff and location, but the facilities and dining experience didn’t quite justify the price tag. With some attention to detail and the promised redevelopment, this property could shine again.

Stay only as last resort, rooms dated and poorly furnished. Only one sheet on bedding and that is normal practice ( an OH&S issue I would have thought ) Disgusting really ! Check out/ in process very slow ( staff shortages ) Breakfast food quality not bad however seating procedures not understood by all staff and w/e staff not up to standard. Sauna not working correctly ( turns off every 5 minutes or so ) Change and shower rooms in gym are only toilets.

Close to Conference Centre and Casino.|Canberra CBD Is a short walk.|This is a three star establishment at best. |Unfortunately the prices for are four and even five star. Room and fittings had an 80s look.|The breakfast did not represent value for money in particular the egg station was very slow for a business hotel. At this price point I would not stay here again and can not recommend this hotel.

The rooms are clean but outdated, many with great views of Glebe Park. The location is excellent—just a short walk to Canberra Centre, restaurants, and major attractions. Staff are friendly and professional, and the breakfast buffet is a highlight with plenty of variety. While some areas could use a refresh, overall it provides solid value for both business and leisure travelers.

Overall good stay. Rooms are comfy. The staff are kind and professional; they provided a loaner umbrella on request and let me have it for the full day. The only negative feedback I have is in the fitness center. The equipment is getting a bit old could use some maintenance. One of the treadmills frequently slips the belt. The cleaning staff could probably spend a little more time in there as well. I saw the same dead cockroach all for days I was there.

Dinner was tasty, but the portion was extremely small. I ordered the steak with mushroom sauce, and it came with half a potato and a tiny piece of leek. We also had the duck, which came with a delicious sauce and two very small carrots. To actually feel full, you’d need to order an extra side like a salad or steamed vegetables. Breakfast was buffet-style — varied and delicious. There were fresh fruits, assorted pastries — all pretty standard but with a great selection. I was pleasantly surprised to see dairy-free options available, even margarine placed next to regular butter — something you don’t see often. Overall, not bad. The room was clean, though it’s clear everything is a bit dated.

A very average stay for a very high price. 3 star standard bathroom and towels. 3 star lounge and bar. Restaurant food cold. Check-in took 25 minutes due to a trainee melt-down and not being assisted by management. $35/night to park outside. All at $430/night. You can get better value elsewhere.

Not bad. Great room even though facilities are quite old fashioned. Hot water is great. Wifi is fast. This is my second time visiting. Breakfast buffet is beautiful. Definitely coming again. People are kind. Park and shops are walking distance.

Nice hotel in downtown Canberra in easy walking distance to shopping and good restaurants. Rooms are nice, cleaned every day, nice TV, in room coffee and tea. Great service such as their gym, restaurant, lobby area, and excellent front counter service.

Just got to my room here. Apparently Gold status in Canberra gets you a barely adequate room. Apparently the staff believes I need a chair in the shower! Oh and the shelf for toiletries is a joke! Take a look at the closet. Its not large to hang a sport coat without hitting the back wall. No way to actually gang my business attire for the week. Good lord. Would have gotten 1 star except that the reception was warm and helpful.

The Crowne Plaza in the city center was a great choice for our stay in Canberra. Everything was within walking distance, great restaurants and shopping was a 5 minute walk. The room was clean and quiet. Bed was comfortable and bathrooms were nice. The breakfast was great every day. Really nice selection of fresh fruit and cooked foods.

The staff and room were okay but they charged astronomical prices for internet.

I like the Crowne Plaza. In a city where hotels are far too overpriced and you get very little for your travel allowance dollar, the service and comfort of the Crown Plaza makes a nice change. This is a comfortable travellers hotel with reasonable sized rooms, large and comfortable beds and pillows and good quality bedding. The bathrooms are a bit tired but have been spruced up a bit recently. I like the dressing gowns - so handy in the morning when you're getting ready. Like I said, this is a travellers hotel but the service is top notch and the staff are very pleasant. They have rooms overlooking the park so ask for one of them if you can. It's part of the Canberra Casino complex but I have never journeyed beyond the recption/foyer/lifts/room so can't comment on the other parts of the complex. I always try to stay here if I can as it's in the CBD and close to shops, amenities and public transport.

Traveling to Canberra a couple times a year from the States I've stayed a couple places. For Canberra this is my spot. Business travelers --this can't be beat. Yes, they are a chain and a large scale hotel so if you expect them to "fluff pillow" forget it... but it is a modern room close to all the sparse goings-on and night-life of Canberra. :) Breakie - (my OZ lingo for breakfast) Buffet and massive. Good stuff both for the health nut and fat kid inside you. Comes with coffee pulled from the coffee bar. * Hint - Book your room with the breakfast included - only $10 more a day and you'll pay more than that for coffee and a bickie (biscuit) anywhere else. - .5 : Internet SUCKS at this place...it is sufficient to do what you need to do but in this day and age to charge for internet AND then put a MB limit on it before you pay again every 24 hours. **HINT** go get a MIFI and a service plan. If you are in AU for more than 5 days it is much cheaper. Think $70 (and if your company is reimbursing you anyway....) **HACK** free wifi in the lobby or agree who's room you'll put it on --each room is allowed 5 devices** -.5 : Why are the cleaning people in the halls ALL F-ing day! I worked from the room one or two days and I didn't put the Do Not Disturb up... had LITERALLY - 5 people banging on my door. Housekeeping, minibar, soap, towels... what is this a union shop? They have one person for each task and they come at 1 hour intervals. What a cluster f*&k. Then they hang out in the halls all day. Gym is actually really good. Equipment is intended for real work outs (not the standard stair stepper and elliptical BS). you will get a mix of after work yuppies doing the trainer classes, out of shape middle aged folk who only work out at hotels, and stunning OZ-girls who obviously have been keeping up with their running and squats. (*STANDS* -- I salute you OZ fitness gals! Please continue to avoid the downfall of western asses... supersizing.) Sauna is ok - functional. Pool is small and I've only ever seen a manatee and a raisin out there...

A good hotel in the centre of Canberra. I always stay here as the location is good, and the hotel itself is comfortable. Breakfast is expensive ($24/$30) but if you have two people and add it to your booking at the time if reservation it's only $35 for two which isn't bad as long as you eat up! If there's only one of you, don't worry... Go for a walk for breakfast. Dobinson's around the corner is good. Rooms are getting a bit tired, but on the whole it's a good place to stay.

Ok, it's a hotel, it's clean functional. Breakfast and room serivce is way - and I mean -Wh-EY over priced.

This hotel is a good option in Canberra. If you can be bothered trying to find elsewhere to eat, it's not too far away - but if you can't the restaurant here, "RedSalt", is fine. I don't like how they will bring room service to my room without covers on though - open to the air along the hallways, ick. Anyway - the rooms are usually well appointed, but shelf space in bathrooms is often insufficient. Beds are comfortable, linen and towels are good, shower is good, gym is good and breakfast is good. Location is great if you're going to a conference at the National Convention Centre too.

Good hotel. Simply put. It's as to be expected for the price and location etc. but the staff were friendly and the room was clean and modern. I didn't pay for Internet so I can't tell you how much it cost. But I did sit on a nice balcony overlooking a park. My only complaint would be that they Didn't redo the bathrooms when they remodeled. Or maybe they part did them. So they look a little tired.

Slightly worn room. In the middle space between plainly functional and business-grade. Breakfast for $30? Forget that, I went down the road. Charging for internet? I hate that. And wait, I need to take a lift to the ground floor, then get out and get the other lift to get down to the parking garage? That's a bit annoying.

Very nice hotel that caters to the needs of every guest. My room included a free bottle of wine and a bag of chocolates.

Just checked in to the Crowne Plaza in Canberra and I have had the most amazing experience. I was greeted by almost all of the front house staff and received the most professional service. I was assisted initially by Samantha and then by Indigo. They were both very welcoming and inviting and provided all of the information necessary to make my stay enjoyable. Great customer service thus far and the room is excellent!

Had to work the weekend in Canberra. We had 2 rooms in the Crowne Plaza Canberra. A single room for me and a room with 2 double beds for my parents. The room with 2 beds was spacious and clean. Check in was quick and the wi-fi in the room was adequate for social media and emails. We had the buffet breakfast every morning. I was surprised they had chia seeds, dried fruits and other healthy foods. The omelette chef was also very obliging. There was a 24 hour gym which had not 1 but 2 rooms. The pool unfortunately was not adequately heated to use. On Sunday morning 29 May it was -4 degrees centigrade when I went to the gym to use the rowing machine and treadmill. There were plenty of apples around the lobby and reception for a healthy snack. We were able to get the red bus which had multiple sightseeing destinations 3 blocks away in front of the YHA Canberra. $30 per day for multiple stops at all the tourist attractions. Hotel staff were friendly and even brought toothpaste and electrical switch adapters for us to use in room. What we really appreciated with the cold weather was the in room hot chocolate. Certainly the place to stay in central Canberra if you are on a working weekend with your family. With the up coming elections we also managed to shake hands with a minister out campaigning in Canberra at the old parliament house. Hotel is next to the national convention centre. If you use the short cut from the hotel you can even drop by the casino.