Gabriel A.
Google
Was double charged I stayed at this hotel for one night for the Copa Libertadores final in November, and my reservation was prepaid by Chase Travel.
I arrived at the hotel early and have IHG Diamond Elite status, which allows me for early check in at no charge when rooms are available. They had rooms available but still charged me 200USD for the early check in. We really needed a shower before going to the game after a long night traveling, so we accepted. At check in, I used my credit card for the security deposit and other expenses, which I got charged for at the end. What I noticed as well was that they also charged me for the stay, which again, was already paid for. I contested the transaction with my credit card company, and that remains unresolved as the hotel claims there was no double charge, but I have both transactions and the receipts.