Crowne Plaza Perth by IHG

I had a late check-in and was assisted by Jose, who was both professional and incredibly friendly. To my surprise, I was upgraded to a newly renovated room, which was absolutely stunning. The view from the balcony was breathtaking, both at night and in the early morning.||Throughout my stay, I felt truly well looked after. Room service was excellent, and I really appreciated the regular check-ins to ensure everything was going well and that I had everything I needed. Overall, it was a beautiful and memorable experience.

I had an excellent stay at Crowne Plaza Perth! The hotel is in a perfect location with stunning views of the Swan River. The room was clean, comfortable, and well-equipped, making it a very relaxing stay. The staff were professional, friendly, and always went out of their way to help. The pool area and facilities were fantastic, and breakfast had a great variety with fresh options. Overall, a wonderful experience—I’d definitely recommend this hotel to anyone visiting Perth.

Great staff who were very friendly and professional. Spacious and newly renovated room which was nice and the balcony overlooking the Swan River would be nice on a warm summer evening. However, the bathroom was very small and there was already damage to the door from the shower door hitting it and the paint job was poorly done, leaving gaps around the door handle. On the subject of doors, the bedroom door would slam if allowed to automatically close. Other than those minor things it was a great stay.

Absolutely recommend this hotel for any stays in Perth, Great free laundry, convenient to free buses to the city and magnificent views of the river. The staff are super helpful and will assist with any tourist type questions you may have. I have witnessed on several occasions the staff dedicating their time to ensure a great stay for the guests.

Great location north of the river. We had a great stay there overall! Building a bit dated but rooms inside are furnished contemporarily. Just that in their goal to have less 'clutter' there are no drawers and cupboard shelves are limited too, so we end up with all our things on the tables and surfaces giving us more clutter! The air conditioning was too warm overnight and could not be adjusted. Service at the reception and restaurant was excellent, housekeeping less so.

My wife and I hadnt been to WA since 1989, but staying 4 nights at The Crowne Plaza Perth made to trip a delight.We recently returned from a trip and IHG notified us that we have stayed at 50 of their hotels during our rewards membership, making Perth our 51st and up there with the best.The location is a little far from the CBD for my old legs, but a drink on the deck of GUSTI (the resteraunt) fixed that, its superb.|Gusti rates a least 4 stars and served a lamb dish which was as good as I have had, we chose to eat there 3 night it was so good.|Jose was helpful, informative and knowledgable at reception but regretably unable to have the TV in our room stopped from booming out at 3pm each morning, most annoying. |Facilities wore fine and the general atmosphere comfortable.|Its Crown Plaza Perth for our next visit to Perth, perhaps to watch our NRL team play in 2027!

Hotel had everything we needed- great location, clean and comfortable and friendly staff. Booked through super.com and got a great deal for premium double for the 3 of us. The room actually had 2 doubles and a single made up (free of charge) which was fabulous. Thank you!! Sunday street parking is free until Monday morning.

Disappointing Experience – Not Up to IHG Standards As an IHG member for the past 11 years, I can confidently say this was my most disappointing stay within the IHG group. I booked what was supposed to be one of their best rooms for $352 per night, only to be placed on the first floor in a room that felt more like a dated motel. The bed was extremely uncomfortable, and the first night was so cold I couldn’t sleep. After raising the issue, the staff provided a portable heater and an extra blanket for the night after, which helped, but this should not have been necessary at this price point. While the room did include some other amenities like an iron, scale, and coffee machine, it lacked basic items such as a shower cap, which I had to call and request. The continental breakfast offered as compensation for my dissatisfaction was $27 and felt very basic—not worth the price. Another inconvenience was having to carry my luggage up two sets of stairs. While the receptionist kindly helped me during check-in, no assistance was available at check-out, which is not what I expect from an IHG property. The location is good, but be aware that parking is $35 per night and must be booked in advance. Overall, this stay did not meet the standards I’ve come to expect from IHG hotels. I hope the management takes this feedback seriously and works on improving both the facilities and the guest experience.

Seriously, how can this hotel be anywhere above a 1. I've stayed in hotels over 1000 nights from Marriott, Hilton, IHG, etc all over the world and this hotel is at the bottom 1%. - It used to be a travel lodge cheap hotel - currently under construction being upgraded - TV had a massive buzzing sound and could not be used. The manager could not find an open room to swap with - 1970s room decor - very loud from all the neighbouring rooms - the lifts are slow and old - no view just appartments - i felt unsafe as the builders performing the remodel had blocked most of the smoke detectors off!!! See photo!! hole and I checked out and went elsewhere. Disappointing as Ive stayed at IHG hotels all over the world!

Does not deserve the 1 star.. We only booked in for 1 night for our 25th wedding anniversary. Whilst the room looked nice on entry, we were not impressed for long. I know that tv is not what you pay for in a room but what was advertised (cable/satelight) was so antiquated that we had better options in a low budget hotel in a third world country 25 years ago. An inner city hotel should at least offer the ability to connect to your personal Netflix account or cast from your personal device. TV size was also ridiculous considering current tech costs. Available amenities included an infinity pool. This turns out to be 4 feet deep and 20 foot long puddle. There was zero available shade, explained by a useful sign indicating, that due to high winds, umbrellas are unavailable. There was also no available seating that wasn't broken and unusable (no sign for that). When we arrived at the hotel, we exited the elevator on our floor at approx lunchtime. As we went down the hall we noticed another patron had left their breakfast refuse outside their room for collection. Nothing wrong there, except when we were leaving 4 hours later, the refuse, including food waste, was still sitting there. Finally, when we went to complain about the room with the photo of the spa, instead of trying to do anything at all to appease visibly upset patrons, they rapidly refunded our room cost (3 to 5 days) and bade us leave.

I am hesitant to write this as this is Perths best kept secret and I want to secure this place every summer. Having booked 6 nights at the Hyatt Perth, and two nights here at the end of the Hyatt stayy we checked out earlier as this place is half the price and has an amazing infinity pool. The night manager Joseph was amazing as was the check in lady today. So far the place is exceeding expectations. Great rooms, as remember you only sleep in them, walk in showers a big plus as is the good aircon, no 500 + step maze to get to your room like the Hyatt or a pool that is so inpractical in location. It has an amazing terrace cafe/restaurant and I look forward to 6.30am coffees in the open as the Regency club had no balcony at the Hyatt and you feel boxed in in the atrium, they so need an outdoor area like here. I now know whay I am an IHG member and Intercon Ambassador club member. Well down Crowne Plaza you have won us.

Quite a nice place here. Stunning views of the swan river. Great location with many restaurants close by. Arena and stadium are close too so that make this a great place to stay. Not too far from the airport. Staff are very friendly and helpful. Unfortunately you have to valet park as there isn't any other parking available on site. The restaurant does an amazing breakfast and an ok dinner. Rooms are comfortable. One if the best hotel beds I have slept in. The shower is over the bath so can make it harder for average or taller people to shower, my partner isn't talk at all but had to squat to get his head under the shower. The bed, view and breakfast are the winners here

Our favourite place to stay in Perth. Terrific location with plenty of open space over the road and a lovely walk along the river beckons. Swimming pool is stunning with sweeping views while lounging around having a few refreshments. Staff are lovely and very friendly. The whole place has a welcoming vibe about it. The breakfasts are a feature not to be missed. Shame they stopped the happy hour though!! Highly recommended.

There's a lot to like about this hotel. For a start, the location is marvellous. Situated right on Langley Park on the banks of the Swan River, the outlook from the front rooms is stunning. All these rooms have a balcony that overlooks the river and the vista is 180° - quite marvellous. However, rooms on the higher levels have better views. Inside, rooms are nice, quite spacious, with a good sized bathroom - and decent shelf space, which is rare. There's a very comfortable bed and a very good shower with quality linen. As for the restaurant, Gusti, the room service menu is great and in some ways I found it a bit better than the à la carte menu in the restaurant! The selection suited me much better. I enjoyed several room service meals during my stay. The breakfast buffet is excellent, with a broad selection and consistently good quality. In general, the staff are excellent - friendly, very attentive, but thoroughly respectful. Some tips - one section of the hotel is not served by elevators - only stairs, so if you have mobility or accessibility issues, make sure you choose rooms on higher floors. The level 2 courtyard is a mystery - it's just a space, with no seating, shade or even garden area. The Level 3 pool and gym is great and very popular with guests. Overall, this hotel is marvellous - I wouldn't hesitate to return here.