Crowne Plaza Resort Salalah, an IHG Hotel

Of all the IHG Hotel chains, I was really looking forward to our 4d3n stay at Crowne Plaza Salalah Resort, and without a doubt, it didn't disappoint!||First, the self-parking was conveniently located near the lobby.||Second, we were given a newly renovated room on the 1st floor with a small private patio. The room was spacious, and the bathroom was spotless. The only downside for us was that the AC temperature wouldn’t go lower than 22°C. We were told this was some kind of rule in Salalah. Also, our TV welcome screen had a random guy's name on it, which made us laugh.||Third, Ocean Blue Beach House. Having a meal with the most beautiful view was amazing! The dinner buffet was just okay, but the breakfast buffet was great!||Fourth, The Villa Spa. The spa was clean and cozy. We had Novita and Rahma as our masseuses, and they were both excellent. The free use of the gym, sauna, and steam room was an added bonus.||Fifth, the staff! Everyone was so warm and friendly, from the front desk to the F&B team and housekeeping. I think this was my first hotel stay where everyone we saw greeted us with a full smile. As a former IHG employee, I can say that this was true hospitality indeed!||Looking forward to staying with you again!

I stayed four nights at the Crowne Plaza in Salalah and was very happy with the hotel. I enjoyed the beautiful beach and the wonderful gardens. My Standard Ocean View Beach Access room was luxurious and every day perfectly cleaned by Saikat and Arif. Breakfast was delicious and the staff in the restaurant very friendly. One morning at 8 o’clock some painters started painting the wall in front of my room. I complained to Dexter about this. As a compensation Darshana and Cherry from the reception offered me a late check-out on my last day. This was very helpful for me and in my opinion quite generous.

The staff is amazing and helpful, but the pools are completely useless due to cold water (21°), basically no one was using it, they close the beach at 17:30 which is crazy as you can’t even enjoy the sunset, if you go to the beach after 10 the only sun beds available will be 400mt from beach entry and there’s no bar service at the beach so every time you want some drink you must walk back to the pool bar. Outside the hotel there is no much so although the beach is very beautiful the location is not the best.

SALALAH/OMAN ||CROWNE PLAZA HOTEL.||A cozy, not entirely modern-designed (what we appreciated) and very well-kept, clean hotel, within easy reach to the town of Salalah.||The hotel is located on a wonderful, long-stretched and almost white-powder sand beach. The ocean is warm and crystal clear, sometimes a bit wavy.||We find it super special to experience this hotel amenities / facilities bordering the pristine nature and the most authentic and local surroundings.||The food is excellent: oriental and international cuisine, in-house made desserts. ||All the staff are extremely and genuinely friendly, attentive to detail, and very helpful in all situations. We received particularly committed, lovely care from the restaurant team, and specifically from Ms ROWENA, Mr JOSEPH, and Mr ALI. ||In overall, the management is very competent to maintain the hotel / group standards.||The CROWN PLAZA HOTEL is really recommended. And we will be happy to be back.

The last days of our tour in Oman were spent at the Crowne Plaza Resort in Salalah. I recommend this resort for its location, close to an enchanting equipped beach, for the friendly and welcoming environment. For the wide choice of meals, the cleanliness of the rooms, the annexed services such as the SPA.

We really enjoyed the vacation. Room was spacious and clean, staff polite, they really make an effort. Beach was amazing, smooth sand, clear water, not crowded at all, we loved everything about it. Beautiful beach restaurant ist great bonus. Breakfast, lunch and dinner was served there, variety of food was great, local dishes, international cuisine, all fresh and tasty, friendly staff, managers obviously do a great job. We were lucky to spend Valentine Day there, ladies got a rose, you could taste special Valentine cakes, certainly more than 20 variation of desserts, it was such a pleasant surprice. Highly recommended.

⭐⭐⭐⭐⭐ Outstanding Beachfront Hotel with Exceptional Personal Service Returning to Crowne Plaza Salalah for the third consecutive winter speaks a lot about the consistent excellence of this property. The hotel's prime location combines perfectly with their exceptional service standards and genuine dedication to guest satisfaction. What truly sets this property apart is the personalized attention from their outstanding staff. Special recognition must go to Darshana, the front desk manager, whose welcoming smile and exceptional customer approach make us feel at home year after year. His ability to remember returning guests and provide individualized care creates that rare feeling of being not just a guest, but a valued member of the Crowne Plaza family. We were also enchanted by the special attention showed by Fahmy, the security guard, whose care and willingness to assist even with matters beyond his official competences were a genuine gift for us. The hotel's professional services extend throughout every aspect of the stay. From the seamless check-in process to the daily interactions with various staff members, there's a consistent level of attentiveness and professionalism that makes every stay memorable. The property's location is another standout feature, offering the perfect base for a winter escape. The attention to detail in maintaining the facilities and ensuring guest comfort shows the management's commitment to excellence. For anyone considering a stay in Salalah, Crowne Plaza offers that perfect blend of professional service, excellent facilities, and genuine hospitality. The individual care provided by staff members like Darshana elevates the experience from simply a hotel stay to a truly memorable escape. We're already looking forward to our return next winter!

Rooms need refurbishment. Fantastic housekeeping, very clean. Lovely beach restaurant with nice variety of food. Spacious beach with sunbeds for everyone - no need to throw your towel at 7 am :) all-inclusive bardzo at the pool always seems dirty to me, and both barmans are not very pleasant, i would even say that they are a bit rude.