Food is more than average on all type of cuisine I’ve tried. Outdated cardio running machines at the gym, not working properly if you actually run. Rooms are nice on the positive side and staff very polite.
Sahan Ranathunga
Google
Good ***** star hotel in hanoi centre, friendly staff and verry good service. They have many conformance hall to have any kind of occations. Training, weddings, seminars. It’s really comfortable with good service. They have many kind of rooms with half board and full board. You can enjoy with crown plaza hanoi with theirs tasty food and beverages.
Craig Younghusband
Google
The Lotus Spa at the Crowne Plaza West Hanoi is a top class professional Spa. The entire service provided is five star and worth while paying a visit or two while here in Hanoi. It is also well priced. The staff are very friendly and professional.
Andreas Klucinec
Google
Great place with excellent gym an restaurant. Friendly staff and good laundry service.
Breakfast is good with a lot of choices!
I recommend the hotel for any business traveller!
Sivakumar Kumaraguru
Google
The service is really good, staff here are soo friendly.. good for corporate travelers.
The spa compared to other hotels is good and meaningful price
Christina C
Google
Pretty nice 5-star hotel in Hanoi.Buffet are also abundant and various.but the WiFi is charged.
S C
Google
Nice place with very friendly staffs, but the lack of training for do not disturb’ sign. When it the sign is lighted the staffs shouldn’t have opened the door...
chang sam
Google
Five star hotel, three star facility, the lounge's cocktail isn't good enough for a visit
