Crunch Fitness - Midtown East

Beautiful Gym probably one of the cleanest Crunch I have been too. Not too crowded. Its smaller than my usual location and others I've tried but very clean and I must say the staff is very nice. Front desk at most usually not very nice but the girl here was very welcoming.

Great experience very clean and neat and tidy no alterations equipment is always cleaned or they have cleaning wipes to use very spacious and great service. P.S these photos were t taken by me they are from the website the next time I go I will take plenty of them

Majestic was absolutely fantastic throughout the entire process. From the tour to getting me signed up, he was professional, welcoming, and incredibly knowledgeable about the gym and membership options. He took the time to answer all my questions and made the experience smooth and stress-free. You can tell he genuinely cares about creating a great experience for members. Even though my circumstances changed shortly after joining, I really appreciated the excellent service and transparency. Highly recommend working with Majestic if you’re considering Crunch — he’s top-notch.

Joined a couple of months ago and enjoy going to this gym as it’s never too busy. Booked 10 personal trainings with Ari, and he’s been fantastic in terms of customizing a workout that allows me to make significant progress while protecting my lower back issues. Amazing personal trainer and would highly recommend.

I’ve had only good experiences at this crunch. I’ve been a member since june 2024. My only complaint would be that there are only two squat racks so it can be hard to get a workout in when it gets crowded after work. When I had to cancel my membership to move to a cheaper gym that was closer to my workplace, the manager Alexis helped me get it done immediately. I hope to be back when I get a promotion at work

Very clean and one of the nicer crunches in terms of aesthetics. However it’s small, like there’s pretty much only one of everything. Also, only 16 treadmills, with 4-5 always out of order. Be prepared to wait in a line for a treadmill if you’re there between 5-7pm.

Personal trainer called me "dead" multiple times while working with old woman client to give her confidence, symphonies my energy for no reason whatsoever. Unprofessional rude immature. I would expect better

The gym would be decent for NYC if not for the roach problem. It's been an issue for a while now. If you go, avoid the mirror-mat area and also by the personal training mats, which is where I always see them.

Worked out here because of an agreement between the Bernic hotel. Small but clean and had everything I wanted. Checkin very efficient and computerized.

Membership rates keep going up, but they have equipment with "Out of Order" signs for months. Fix your equipment.

I had access to this gym through my stay at the Lexington Hotel. The manager running the desk at the gym asked to see my hotel room key and then refused to let me in. He said my room key was not for the Lexington.. I had to go upstairs to get a hotel employee to come down and explain i was a guest. The manager was rude and didn't seem to care. Gym was very busy, but equipment was fine and what you would expect.

Crunch gym has two types of clubs: Signature and non-Signature. Signature clubs offer a few perks that non-signature clubs don't offer (i.e. steam room, sauna). A basic signature club membership is $120 a month. A non-signature club membership is $22 a month. I'm a member of Crunch Rochdale, which is a non-Signature club. Crunch Rochdale is clean and there are a plethora of machines. The people who go there, however, are annoying. There are guys hog the bench press. They'll do one set, spend 5 minutes on their phone, and then do another set. They also use a few NSFW words. The women at Crunch Rochdale are wannabe influencers who make lame Instagram videos. I wanted to quit Crunch Rochdale and join a Signature club. However, I wasn't willing to pay $120 a month to work out. I devised a plan. If you're a member of a non-Signature club then you can buy a day pass for a Signature club for $10. With that in mind, I decided to go to Rochdale 3 times a week and Midtown East twice a week. I would do light workouts at Rochdale and heavy workouts at Midtown East. Midtown East is clean and full of people who are serious about getting into shape. No one hogs the machines. It's right next to Grand Central Terminal. And after you're done working out, you can take the elevator to the lobby of the Lexington Hotel and hang out with high society people. My only complaint about Midtown East is the price.

Outstanding place. Right equipmen. Right open hours. Great people. Much appreciate! Frank

Included with my stay at The Lexington. Very nice! Clean, locker rooms with showers. Not as much equipment as some places, but plenty. Great group exercise space.

Dumpy place, looked dirty and when I went to check it out they would even let me use the restroom. Terrible attitude.

A bit... tiny for a Crunch Fitness Signature location. Because of its size, it doesn't take much for it to feel crowded. The men's locker room feels crowded with just 4 or 5 people. Came here around 1pm and it was relatively empty which was nice. Everything is clean, the facilities are stocked with sanitizing wipes, and the staff is friendly so it's been a decent experience exercising here.

Came to this Crunch gym after a long hiatus (due to the pandemic). I heard this gym used to be a nightclub that is now converted to Crunch. This location is very clean, with sanitizers located throughout the gym. They have sanitizing spray and paper towels to wipe down all gym equipment and mats. The staff there is very nice, and the space is clean. Not overly packed and the fitness classes are great!

I never joined Crunch but I've been debating about switching from my Equinox membership, and I also have Classpass so I thought I'd check out the gym tonight via Classpass. I booked a 2 hour gym time, and I wrongly assumed I could just go in within that window. But when I arrived, the front desk girl was unfriendly from the very beginning. I explained when I checked in that I came from Classpass and I just want to check out the gym and leave and not get an "absent" from Classpass, the first sentence she ever said was "I already marked you absent." Then she just paused there and was ready to dismiss me. I was shocked by this attitude with customer service and also because I didn't know their rule with Classpass was you have to check in within 15 min of the beginning time. I thought when it's a 2 hour gym time I booked, I get a 2 hour window. From there, the front desk girl was just extremely unfriendly. I wouldn't complain if she had simply explained the rules for me in a nice way, instead of being super dismissive and annoyed. Information mismatch is understandable, but bad customer service and attitude from a front desk showed me more than I need to know about this gym. From this experience, I will happily continue to hand my money to Equinox.

During my stay in nyc I was pretty sad to see my 5 star hotel had a pathetic gym. Crunch fitness to the rescue. Katrina and the manager chris were so friendly and accommodating. They knew I wasn't able to get a full blown membership as I am just visiting so they got me a very reasonable week long pass. Those other guys like equinox tried to force me to do a 12 month membership LOL. I'm like hello I am just VISITING and I already passed my equinox phase of overpaying for a gym. No thanks. You won't trap me again equinox... ANYWAYS.. the club was clean and had air conditioning blasting and great music. They had cleaning stations everywhere I needed them and i felt so happy working out there. Thank you Katrina and chris for being so lovely and welcoming to me!!!! You guys are the best and made my trip !!!

Kevin is the worst PT you could ever imagine. I never write a review but the truth is that this gym is not very welcoming or kind to POC. The amount of disrespect I had to endure was egregious. I sincerely hope that the staff here do a better job of welcoming Black and Brown folk, because oftentimes it felt like we were seen less than others.

Just had the most horrible experience with the manager at this gym named Juan. He has black hair & brown eyes, wearing glasses. I am staying at the Lexington hotel & he didn't know how to check me in (maybe not many guests from the hotel take classes in their gym so he didn't know what to do) but he had a major attitude with me from the start. Really rude person, made my experience with the gym horrible & negative. He even chased me into the elevator bay just now after I told him I'd be complaining about him. Harassing me. He threatened over & over to call hotel security on me because he was mad that I asked him why he was talking down to me & being rude when I was just trying to check in for a class. He was in the wrong not knowing how to check a hotel guest in for a yoga class & didn't know what was going on or how to do his job. 5 stars to the yoga teacher, Carl tho! Fire the manager Juan- no one would want to work out there if it's him they have to interact with at the front & he is degrading & rude & needs an attitude adjustment and to APOLOGIZE for talking down to me & harassing me. Fire him, Crunch! He's hurting your business. The first guy I talked with at the front desk here was great- he was tall & black hair & dark skinned. But not Juan- Juan has an issue harassing guests that come in perfectly nice just wanting to work out. He should stay out of a customer service role & he degraded me & was extremely rude, aggressive & harassed me. Check the camera & ask him why he followed me into the elevator bay. Then fire him, please.

Everything is in mint condition. Showers and locker rooms are nice and clean. Lots of stations to sanitize equipment. The staff are friendly and knowledgeable. I would recommend joining.

Great and clean gym with very friendly and helpful staff. Good equipment range and machines are very well maintained. Highly recommended.